OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

  • Hot ideas
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  • My feedback
  1. I DONOT FIND your new layout of Email portal very convenient to handle as all screens- Inbox list, Opened mail and Adv appear alongside.

    I do not find your new layout of Email portal convient. All screens- Inbox list, Opened Email, Mail to be sent and Advertise all appear side by side. It is jumbling.the earlier layout was clear as on sceen at a time uase to appear
    Kishor Bhole

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  2. totally stinks !! locked into junk page

    cleared junk folder. how the blazes do I get back to my regular screen ???

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.
    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
    -The Outlook.com Team

  3. I can not even read this stuff and even in the old way. It gets worse the further along I go. Possibly because I still have Vista.

    I visit this rarely because the Beta is unreadable and the old gets worse as I go along. Main reason is I still use Vista and I can not afford a new computer. I imagine this works just fine with 10. But slowing nothing is working right because I can not even do my annual enrollments for my medical benefits.

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  4. 0 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  5. Switch Mail/Calendar/People/Photos/Tasks buttons back to horizontal instead of vertical

    While I believe this layout is an improvement overall, I think having the Mail/Calendar/People/Photos/Tasks buttons going vertical in the lower left corner should be changed back to horizontal and at the bottom of the folder pane. Having one section just for these adds wasteful white space on the left that takes away from listing folder trees, and it is not consistent with the experience across Calendar and People, as they switch back to horizontal when switching apps. This also doesn't match behavior in Outlook desktop client that most end-users are trained for. Please switch that view back, or at least…

    86 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Profile change impossible because of email security check

    A recent Microsoft security policy seems to force me to receive a security check email, sent to another email address (entered a long time ago), to make any change to my user profile. The issue is that my other email address is not valid anymore: my enterprise domain has changed. How can I update my profile now? The only option I can see is to drop my hotmail email and go to another platform, e.g. gmail, instead. Any other solution? Thanks.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry to hear you are having some problems with getting the secondary proof setup on your account. However, can you please use the in app support link, the agents there should be able to help you out.

    This way the support agents can have a private chat and not wide open in the feedback forums.

    You can find the support link by clicking on the ? mark in the top corner.

    Thanks

    David Los

  7. Multiple duplicate nested folders

    I have multiple duplicate nested folders and don't know how to undo that.

    0 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  8. To change for ocasions, events,holidays,loke Aol

    Option to change the stationery for diff. Events,etc

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  9. e-mail not working

    e-mail problem

    you say you'll call but you don't....you've totally messed this up, I can't even send an e-mail

    0 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  10. Force all images to load over HTTPS using an image proxy

    Outlook.com currently loads HTTP images sent to you in emails. This causes mixed content warnings in Google Chrome and causes the page to no longer be 'secure'.

    It also exposes your IP address to the sender of the email.

    Please load images through an image proxy like Gmail does. See here:
    https://gmail.googleblog.com/2013/12/images-now-showing.html

    This is long overdue. Gmail did this 5 years ago.

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. My coworker accidentally unchecked "Try the beta" and now she can't get it ack

    My coworker and I accessed the Outlook beta via the direct URL, but she accidentally unchecked "Try the beta". Now when she tries to re-access the beta via URL, it will flash the beta theme, then go back to the old theme. This is noted in a few blog posts, including on the Verge: "Don’t untick the “try the beta” toggle though, as this will permanently remove you from the beta interface, even with this workaround."

    Is there anyway to get this back?

    37 votes
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    30 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hate that the next email pops up automatically, loved the old version that lets me choose what to open.

    Hate that the next email pops up automatically, loved the old version that lets me choose what to open.

    20 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off thank you for the feedback and for using the new Outlook.com experience.

    I just wanted to let you know that we do indeed have the option to not open items up automatically after you deleted/closed one.

    To do this, select the Gear at the top right, scroll down to the bottom and select view Outlook Settings.

    From there, under the Reading Pane section you can see message open options.

    Hope this helps

    David Los

  13. Hate it, I used to love the simple hotmail.com

    the original hotmail.com had won my heart as many others would agree. Just give me back the hotmail.com layout, everything was so simple and easy to navigate. i have to think too much to operate with outlook., I dislike outlook and I absolutely despise the beta.

    14 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for taking time out of your day to try the new Outlook.com experience as well as providing feedback!

    Since you have left this feedback, we have introduced a lot of additional settings that will allow you to configure the experience to be closer to the classic Hotmail/Outlook.com experience.

    To get started click on the Gear in the top right.

    From there you might want to Disable Conversation View, Reading Pane, Sender Photos, Attachment Previews, Group messages by date, and Focused Inbox.

    Once you have those off it should look much more like the older experience.

    Hope this helps, and please keep the feedback coming!

    David Los

  14. I don't like it AT ALL!

    I hate having the email on one side only -I want it full page with nothing else on the screed- , I hate all those colours by the contacts -tiring, overload of info, distracting, most users won't be at pre-school age so we can do with black and blue alone!- I hate the location of the send/forward..., For a minute I was hopeful you had decided to go back to the previous version, please restore that one!

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for taking time out of your day to try the new Outlook.com experience as well as providing feedback!

    Since you have left this feedback, we have introduced a lot of additional settings that will allow you to configure the experience to be closer to the classic Hotmail/Outlook.com experience.

    Specifically you might be interested in disabling the Sender Photos (the color circles next to names) and the Reading Pane.

    To get started click on the Gear in the top right.

    From there you might want to Disable Conversation View, Reading Pane, Sender Photos, Attachment Previews, Group messages by date, and Focused Inbox.

    Once you have those off it should look much more like the older experience.

    Hope this helps, and please keep the feedback coming!

    David Los

  15. hotmail

    Please undo all of the changes made in September 2018. The new interface looks like it was designed for mentally challenged chimpanzees.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  16. just bad

    The whole thing is too messy. It's hard to navigate and find stuff. I try and send a new email and it puts at the very bottom of my inbox messages, so i have to scroll to the bottom of them to be able to type in the fields for a new email. the left side bar menu navigation is a mess as well. there should be no favourites for anything, menu or inbox., extremely confusing. just have your basic folders and then the ones the individual creates. I honestly like the very first hotmail... go back to old school…

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  17. 17 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  18. Too Fruity

    The beta design looks like something I would find associated with Android or Apple iOS. I don't like it. I love the clean, minimalistic designs that I am familiar with in Windows 8.x and 10 and I prefer my Microsoft web apps to reflect that. Being able to choose between the two designs, permanently, might be nice for the users who like more color and symbols. (Actually, the symbols aren't a bad addition.) K.I.S.S.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  19. Forcing change/Perspective

    Sure wish you would stop forcing change on Users. Additionally, would appreciate it if you all would stop using/making assumptions to win Users over. For example: You introduced Skype. Whether we wanted it or not, you forced it upon us, with no option to Opt out. Even if you stop the lync and such, come the next update, its just back there again. I think most would agree, we would like the option of saying yes or no to something added to the service we are accustomed to. Then there is my IM visibility in email. You all think, "Why…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  20. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

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