OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

The new Outlook.com

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  1. I don't like the half mail list and the half content style.

    I don't like the half mail list and the half content style.

    95 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback. If you are not a fan of viewing both the mail list, and the reading pane at the same time, we have a setting for that!

    From within the beta do the following:
    1) Click on the Gear in the top right.
    2) Under the Reading Pane section, select Hide.

    This will get you back to the Message list only view. Hope that helps!

  2. I hate it.

    I hate it. I hate having to look at 2 different inboxes. I hate that now I can't see the actual email that I'm trying to open because the screen is so crowded. Too cramped! Also, the way this feedback forum works is frustrating. Why make everything so overly complicated? It really reduces function.

    8 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I just would like to take a minute and thank you all for providing feedback about the new outlook.com experience.

    There are a couple of items that I wanted to address. First, I know that there are some folks that do not like their mail separated into focused and other. This feature can easily be turned off by clicking the Gear in the top right hand corner.

    Secondly, there are a variety of other features which can be turned off that will make the experience more like the classic outlook.com experience.

    They can also all be found in the Quick Settings.

    They would be the Conversation View, Reading Pane (set it to Off), Sender Image (the colorful circles), Group messages by date (this is the date headers in the message list, Attachment preview.

    Disabling those and you should feel much more like the older experience.

    Hope this helps

  3. I want to see senders and subject lines only, not have email body in same window

    I have always hated and don't use the desktop version of Outlook for this reason. I want sender, subject, and time only in web mail. Let me choose to open the body in another window.

    12 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! We’re glad to inform that you can turn the Reading Pane off yourself by taking these steps:

    1. Go to Settings (gear icon at top-right)
    2. Reading pane > Hide (it’s a radio button)

    If this is the mode you prefer, go right ahead and personalize your Outlook.com that way!

  4. Conversations

    Quit trying to be Gmail!!! There is a REASON we use Outlook and not Gmail. The conversations feature is an absolute beat down - especially with a fairly lengthy group conversation. I mean, I'd rather have my toenails ripped out than try to find my last comment in a thread like that. At the very least, let us disable this mostly copy-cat feature. Innovate, for once. Come up with something new and unique. If it's going to turn into Gmail, let us know. I'd rather just move to Gmail since they clearly do "their" thing better than you will. But…

    32 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback, and thanks for using Outlook.com. I just wanted to let you know that you are able to disable conversation view from the beta.

    Here are the steps

    1) From within the Beta, Click the gear at the top right.
    2) This will open a Panel on the right and you should see Conversation View settings. There are three. The first is Newest on Top, Newest on Bottom, and finally Off.

    If you select Off you will not have to interact with conversations again :)

    Hope this helps, and thanks for the great feedback!

    David Los

  5. Focus

    I like the 'Outlook layout' but do not like the 'focus' function

    51 votes
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    14 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I just want to take a minute and thank you all for taking time to provide all of this feedback and for using Outlook.com

    I also want to apologize for any frustration that Focused Inbox has caused you.

    I do want to let you know that you are able to disable this feature if you do not like it.

    To do this, click on the Gear icon in the top right. This opens the quick settings. Disable the Focused Inbox.

    Now your inbox will be back into a single one.

    Hope this helps

    David Los

  6. Automatic Reply feature

    I can't find the option "Automatic Reply" in the beta version. Where is it? This is an important feature that's available in the current version under "Options."

    34 votes
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    8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for using Outlook.com and for taking the time to provide feedback!

    I wanted to again thank you for trying out the new Outlook.com experience. I also wanted to let you know that we have added the Automatic Reply feature to the new experience. It can be found under settings. Just click the Gear in the top right hand corner.

    Hope this helps!

    David Los

  7. copy

    I couldn't highlight text to copy and paste

    22 votes
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    18 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you all for trying the Outlook.com Beta! I just wanted to let you all know that there was indeed a bug which prevented copy/paste in a few cases. These fixes have since been deployed, and you should no longer be experiencing these problems.

    Thanks for all of the reports, and please keep the feedback coming!

    David Los

  8. Where did my Add-Ins go?

    Switched to the beta and my add-ins were gone. Didn't like that, so I switched back.

    103 votes
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    29 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all – First off thanks for using Outlook.com and for providing all of this wonderful feedback.

    I just wanted to let everyone know that the new Outlook.com Client experience does indeed have Add-ins back.

    Hope this helps out! Please keep the feedback coming. We truly do read it all and prioritize our work based on it!

    David Los

  9. Stop greying out the rest of the website until I click "not now" every time I log in or refresh the site.

    I understand that this is necessary the first time to draw user's attention to the existence of the beta. Each subsequent time though it's just distracting as it takes a few seconds to realise why me e-mail "isn't working". Could it not be set to only do this once or twice per account?

    34 votes
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    18 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! It appears you ran into some issues with our “Try the beta” callout. You’re right, it’s not designed to show up every time you log in or refresh the site.

    We found a code bug that only appeared after we expanded the beta participation ring. The fix will be live soon.

    Update August 18: This has been fixed. Sorry for the annoyance! You should not see it every time you log in — we know better than that. ;)

  10. Please update beta version have enhanced security via two step login security to my cell phone or using Microsoft authentication app.

    Improve online login Outlook email security via two step verification codes to cell phone or using Microsoft authentication app. Prefer two step verification because it saves the need for the app.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for providing feedback and for using Outlook.com.

    I did want to let you know that you are able to enable Two Step Verification for all of our Microsoft Account. This will protect all of the different Apps and services that are using your Microsoft Account.

    You can find more details here – https://support.microsoft.com/en-us/help/12408/microsoft-account-about-two-step-verification

    Thanks

    David Los

  11. to much unicorne/girly colors

    I prefer the designs more sober and functional as MS Office Outlook on 2010
    I don't use calandar nor photos nor else. I use mail function only cause Hotmail is only my mail box.

    24 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback on the Outlook.com beta! If you click the settings gear in the upper right, it will open theme customization which will let you pick a sober or professional theme. Let us know if there are other aspects of the experience you are finding too bright.

  12. I don't often open emails

    Most of my emails in my focused inbox give plenty of info in the subject line, and I rarely need to open the emails. This is probably abnormal, but less space to see emails is a bit inconvenient on desktop. Still loving the separated, easily -navigated focused and other folders.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, and thanks for using outlook.com and for providing such wonderful feedback. I just wanted to send you a couple of quick steps on how you might be able to configure your Outlook.com to better address not wanting to open emails automatically.

    If you click on the Gear in the Top right, it will load a quick settings panel. From here you can disable the reading pane. (set it to off).

    At this point then you will not automatically open items. And when you do want to open one you just click on it. It will give you more space to view them as well.

    Hope this helps

    David Los

  13. Thank goodness there is an off button, How long will it remain available?

    Thank goodness there is an off button, How long will it remain available?

    8 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback on the Outlook.com beta! We will be updating the beta to improve based on feedback regularly. When we bring the features to the regular Outlook.com, we will only bring the best and most popular ones.

  14. please do not make the mail experience like your internet browser experience

    you just have to copy gmail to be better, you dont have to make outlook, live, hotmail worse than it already is, the other folder sends too many emails to that folder, it is very annoying, and that automatic window to see the emails while still seeing the list of emails on one side??? what the ****??? my computer gets frozen everytime because all those unnecessary things are too heavy and useless,

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Folders disappearing

    The folders list has evidently been 'enlarged' to the point that 'conversation history', personal folders like 'temp' and the 'new folder' tab all at the bottom of the folders list are now non-viewable...can you IT people not come up with a better solution to whatever it is that you're trying to do?

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Icons Not Updated

    Product Icons not updated on the app menu on outlook (square dots in the top left)

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Outlook name not showing properly

    One of my friends started outlook today with his Gmail email address. When he presses on his photo on the top right in outlook web, it shows his new bizarre looking outlook address. He also cannot see his name. All what outlook shows is that outlook email address.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  18. about my account

    I use my QQ email to register my microsoft account(outlook email). But when I use my QQ address to login, I couldn't access my outlook mail, only in my QQ mail. How to login my outlook email.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  19. Potential security issue: please respond.

    I got a notification that I was locked out of my account, presumably for a security concern. I checked to see if there were any irregular logins and there didn't seem to be. Likewise, I don't see that anyone sent junk/spam mail from my account. Is there anything you can do to help me be sure that the account was not hacked or misused in any way, please?

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  20. Need your help

    how can I send email to your microsoft account team?

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

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