OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

The new Outlook.com

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  1. Outlook Censoring Email sources

    You are blocking messages from American Wire@theusawire.com! I forwarded the message to my other email account and it displayed the message without any trouble. You ought to be ashamed of yourselves. The last time I checked, this was still America, the land of free speech and equality for all.

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  2. Rename folders

    I can't rename the folders like I could before. This is no good!

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  3. Additional Two-Factor Authentication Options

    Please add additional Two-Factor Authentication Options. Specifically, add an option to be called on a second phone number instead of texted on primary phone number.

    2 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the suggestion, and for using outlook.com.

    I just wanted to take a minute and let you know that there are a variety of ways to protect your account with two factor.

    You might want to check out this article – https://support.microsoft.com/en-us/help/12408/microsoft-account-about-two-step-verification

    Also, I recommend using the mobile authenticator app. It works really well!

    Hope this helps

    David Los

  4. i think i want help and i am not getting any

    i am asking for help to change my password i get none

    0 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  5. beta

    I love Outlook.com but am disappointed in the handling of this beta as I was in the previous beta. Beta Test: "In software development, a beta test is the second phase of software testing in which a sampling of the intended audience tries the product out." (from Bing definitions). Yet, as I use Outlook.com beta and come here to provide feedback/vote on other feedback, I'm finding comments such as, "This functionality will be coming back to the beta in a future update."

    Regular beta testers do not expect a regression from the current product when testing. Rather, they are presented…

    140 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thanks for all of the great feedback on the new experience as we as how we ran the Beta. As you may know we have been reacting to the feedback and using it to prioritize the work that the team does.

    One of the areas that we did for sure hear was you want more clarity on what changes we are making going forward. As we land the final changes, we are also introducing the Whats New Pane. This pane will be used to announce features and changes to the outlook.com experience.

    Thanks again for all of the great feedback!

  6. I cannot use my username to log in anymore, the new

    I tried using my school e-mail, given to me from Outlook.com, and Microsoft says that my username "does not exist". This is a problem because I did not create this e-mail, it was given to me by my Online school. Now that I cannot get into Outlook.com, I cannot communicate with my teachers.

    xxxxxx@students.post.edu" does not work...

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  7. Hate the layout!

    Just too cluttered! I have the downloaded version of Hotmail that comes with MS OFFICE, I don't use it.... why? BECAUSE IT LOOKS LIKE THIS NEW ONLINE VERSION!

    It ain't broke, please don't fix it till it is!

    27 votes
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    8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi thanks for the feedback. Early on in the beta we introduced a lot of new features. However, over the last few months we have also added a bunch of quick settings to help customize the user experience. We think these options allow you to get truly the experience that all of the users might want.

    This includes getting it setup just like the old outlook.com/Hotmail ui.

    To do this click on the gear in the top right. Then try turning off the settings that you don’t like. Some of the newer experiences that you are seeing are called conversation view, sender photos, etc.

    let me know if you have any more feedback!

    thanks

    Dave

  8. Help

    I am not receiving emails from certain clients and not able to get the help I need. I am willing to upgrade outlook to paid copy but cant reach anyone.

    0 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  9. Don't care for the vertical format.

    It wasn't broke, so don't change it!

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  10. Problems syncing a Salesforce account with Outlook/Office

    I am working with a very competent 15-year old company and they and I are having terrible trouble in hooking me up to a "Salesforce" account under Microsoft Office! Has anyone out there experienced similar problems?... Do I HAVE to have a paid "Office account"? I'm sad to say, this seems so 1990's!!

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  11. Task, favorite, editing bars - where did they go?

    Task and utility bars. Where did they go?

    How do I restore the favorites bar, bottom task bar, and editing-reply bar? Hotmail has become useless. Why?

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  12. I need my email please.

    I need my email please.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  13. 4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  14. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. REMOVE AND DELETE SUB FOLDERS

    Can't delete sub folders and still can not removed them of the list, why is still appearing on the list of MOVE to

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  16. awfull

    why do you always CHANGE the hotmail/outlook interface ? And why can we only leave a message in english ?!! I am fed up

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  17. 2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  18. I DONOT FIND your new layout of Email portal very convenient to handle as all screens- Inbox list, Opened mail and Adv appear alongside.

    I do not find your new layout of Email portal convient. All screens- Inbox list, Opened Email, Mail to be sent and Advertise all appear side by side. It is jumbling.the earlier layout was clear as on sceen at a time uase to appear
    Kishor Bhole

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  19. totally stinks !! locked into junk page

    cleared junk folder. how the blazes do I get back to my regular screen ???

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.
    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
    -The Outlook.com Team

  20. I can not even read this stuff and even in the old way. It gets worse the further along I go. Possibly because I still have Vista.

    I visit this rarely because the Beta is unreadable and the old gets worse as I go along. Main reason is I still use Vista and I can not afford a new computer. I imagine this works just fine with 10. But slowing nothing is working right because I can not even do my annual enrollments for my medical benefits.

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

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