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No feedback on Help or way to request extra help when given answer is wrong or out of date

No feedback on Help or way to request extra help when given answer is wrong or out of date :(

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    266 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Why can't I get timely help with an outlook professional ? I need help NOW about an email I sent that has not been delivered .

      • Anonymous commented  ·   ·  Flag as inappropriate

        why is it I can not choose the folder from which Im searching in anymore? every time yall change the **** UI yall **** up something. Its really frustrating and makes other email brands far more useful.

      • Theresa commented  ·   ·  Flag as inappropriate

        I am trying to get assistance and there is no response to my request for help?????

      • gordelmusic commented  ·   ·  Flag as inappropriate

        Until this morning, I was able to right click on junk mail and block an item or even all items at once. This morning, when I tried to do that, a box came up saying it is unable to perform that task on (My email address), even though my email address is not one of the senders.

        Also, when clicking the help button and typing my description and clicking the get help box, it doesn't take me anywhere. Someone please respond.

      • Anonymous commented  ·   ·  Flag as inappropriate

        i am not happy when i try to permanently delete *** emails ! I still keep getting them ! fix the problem please !

      • Anonymous commented  ·   ·  Flag as inappropriate

        Big Winner Solomon
        Solomon said he’d take wisdom
        and God said, “you win the prizes in all the showcases
        because you chose wisdom!
        You get it all!”

        But Solomon forgot wisdom for himself:
        he whored himself out to multiple wives
        and several harems of girlfriends: Stupid King.

        The cheated wives and the jilted girlfriends left him,
        his wealth corroded, moths ate his fine clothes
        and the slow witted maid washed his crowns
        in the washing machine: Humbled King.

        From the remains of his wisdom, he wrote Proverbs:
        “the prizes sparkle like sequins on the soundstage,
        but when you get them home, they’re just junk and clutter.”

        The Remains of Wisdom
        I’ll take the wisdom that Solomon wasted:
        food tossed in the dumpster,
        clothes stuffed in the hamper unwashed
        friends he gaslighted and ghosted.

        All those crumbs Solomon swept out as trash.
        Dogs get the leavings and birds peck up those crumbs.
        I am worth more than dogs and birds.

        I’ll take the wisdom Solomon threw away.
        And I’ll make sure I’m the only person in my bed at night.

      • BJ commented  ·   ·  Flag as inappropriate

        I have a paid Outlook account and I have lost total contents of an outlook folder and cannot get any help

      • Anonymous commented  ·   ·  Flag as inappropriate

        you need to improve help. It is extremely frustrating when we try to do something that should take a few minutes and it ends up taking hours or not getting done at all.
        VERY FRUSTRATING!

      • lidristof@hotmail.com commented  ·   ·  Flag as inappropriate

        BAD BAD BAD help search engine giving me answers unrelated to my question, even though I had paraphrased my simple question hundreds of times.

      • Chuck commented  ·   ·  Flag as inappropriate

        Not getting emails via the new Outlook.com?
        What is going on?
        C'mon Microsoft.... fix the problem!

      • suehaggerwood commented  ·   ·  Flag as inappropriate

        Very unhappy with the complex and messy email pages. There is no need for all the spots and colours. If you think I want them then give me option of doing it myself. Don't presume I want you to do it for me. As a person with sight issues you have caused me a great deal of stress!!!
        You have taken a good service and destroyed it.

      • mpaa4 commented  ·   ·  Flag as inappropriate

        I cannot get any help from outback. I have sent several questions an have not received any help. I am not receiving any emails and help is not responding

      • jzimmz3 commented  ·   ·  Flag as inappropriate

        same for me .. I asked for help, but the answer was irrelevant, actually just generic and stupid ... ;/ what did they do to us?

      • VB commented  ·   ·  Flag as inappropriate

        Help does not work!!! Cannot submit an issue! WTH????!!!???

      • Timothy Ard commented  ·   ·  Flag as inappropriate

        Why even bother with a get help or support link if all it is going to do is search feedbacks and community sections? We can do that. We need a get help and or support link to help with problems not solved by support pages, FAQ's, community forums, and tech pages.

      • Greg Lang commented  ·   ·  Flag as inappropriate

        your email help box is useless - it doesn't do anything at all - just sits there

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