OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

I do not like this version at all. I can't see as many e-mails, it is difficult to navigate. Please go back to the old version.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Thank you for your feedback. We appreciate that you took the time to write to us.

You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

-The Outlook.com Team

258 comments

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  • Lees76 commented  ·   ·  Flag as inappropriate

    The latest forced beta update to outlook web based e-mail is causing a similar problem since yesterday afternoon,

    We tried that disabling the GIF and emo gees and the screen is still jumping-refreshing while typing and scrolling down.

    It does not matter what system we are on, this problem arrived with the new beta final version.

    We are on 150mbs up and down fiber to the office, gigabit wired Ethernet and 12gig memory on win 10 pro and win 7 pro machines.

    The grey pull bar on the right side disappears and refreshes constantly while trying to scroll down or up the page.

    We are unable to add to address recipients because the address bar is missing when we hit reply to your e-mail or anyone else, it is acting like text messages.

    This new system is unstable as nothing we have ever used before. This is UNPROFESSIONAL! How do we install an e-mail server client that does not have this crapware, are you telling me that your PROFESSIONAL COMMERCIAL USERS WILL BE GETTING THIS STUFF?

    I have over 14 hours in calls to Microsoft and msn and outlook trying to find someone with the knowledge to resolve this problem. We are not 15 and we do not want dancing **** piles or jumping animations, just rock solid e-mail access.

    Also the "Move All From" drop down button is now missing forcing me to have to click on all of the e-mails from one person to be moved.

    The system at https://outlook.live.com/owa

    was perfect!

    The forced upgrade system at https://outlook.live.com/mail/inbox

    is a major failure!

    We have been a monthly PAYING CUSTOMER for at least 18+ years. We pay $19.95 monthly for your e-mail service. We are not on the free hotmail service. This new service format is not what we need.

    Time to change to Thunderbird

  • Anonymous commented  ·   ·  Flag as inappropriate

    I prefer the old version. I don't understand why you put color in. The other layout was way better and more compact

  • moises humberto quintanilla menjivar commented  ·   ·  Flag as inappropriate

    there's to much buttons, make it simple. hard to navigate and to find an e mail or send and email. i dont even know if i sent and email or not, and the window is to small to look it good.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I do not like this new version please can we go back to old version much simpler and easier to navigate

  • Abdelnasser commented  ·   ·  Flag as inappropriate

    I do not like this version at all. I can't see as many e-mails, it is difficult to navigate. Please go back to the old version.

  • Frédéric B. commented  ·   ·  Flag as inappropriate

    The new layout makes individual lines far too wide, which shows far too few emails at a time.

  • Lance commented  ·   ·  Flag as inappropriate

    STOP MESSING WITH MY EMAIL. GIVE ME BACK THE OLD VERSION. BETA/NEW EMAIL IS TOTALLY BROKEN AND DOES NOT WORK FOR ME. ITS CAUSING ME MAJOR ISSUES !!!!!!!!!!

  • Ong Hui Li commented  ·   ·  Flag as inappropriate

    I cannot read the full email unless I open it is a new window and it is too much hassle. I have turn off the beta version for now.

  • Jolomi commented  ·   ·  Flag as inappropriate

    I really dislike the new design of the email, it's awful! This new design is terrible, impractical, hard to navigate and scroll down, and shows less emails. The old design is far far superior. Please stop meddling with the design of the email just for the sake of it.

  • Anonymous commented  ·   ·  Flag as inappropriate

    The new version is horrible. Tasks that could be done in 1 minute now takes up of 3 minutes. Less emails can be viewed per page resulting in scrolling up & down and typically chance of missing out some emails. Not sure what the UIX designer is thinking.
    Is anyone from Microsoft going to comment or answer these? Or they do not care?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I hate this version and need to get back to the old version ASAP!! There is no toggle available for me to go back at this time. Please get me a toggle !! my case ID is 1431702339

  • Anonymous commented  ·   ·  Flag as inappropriate

    There is no possibility to go back to the old version.

    The old was much better!

    Try no to chance a working device!

    Sorry!

  • vickicurl commented  ·   ·  Flag as inappropriate

    Please return everything to the way it was!!!!! I do not know how to return my email account to the way it was. I do not like the changes. HELP

  • Anonymous commented  ·   ·  Flag as inappropriate

    this new layout is bloody horrible, please change it back, might have to change my email provider, not that I really want to, as have had this email address for ever,

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