OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

Make it less cluttered

I didnt like it. I don't like how much more difficult this is getting to navigate and cluttered it is. I miss hotmail. Simple. Effective. You can see the emails, organize them, get to them. Same with your contacts thats ALL that an email service is supposed to do, all that we need it to do.

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tiggy_tigger45@hotmail.com shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

First off, I just want to thank each and everyone of you for taking the time and providing feedback on the new Outlook.com experience. I totally appreciate that updates can often be frustrating when things change. I also want to thank everyone that has provided feedback over the course of the Beta to ensure that we address feedback.

With that being said, I do want to offer some types/advice on some options that you can select to get a view that is more in line with the old experience. This includes turning off the Colored bubbles :)

First click on the Gear in the top right hand corner. This will load the Quick Settings Pane. This pane includes all of the key features that are likely different between the old experience and the new experience.

To get a view that is similar to the old view I would turn off the following: Conversation View, Reading Pane (set to Hide), Sender Image (these are the colored initial circles), Group by Date (these are the date headers in the message list), and finally Attachment Preview.

Once these are off, the view should look VERY similar to the old experience.

Again please keep the feedback coming, the entire team is reviewing every submission and we are working on bringing additional improvements.

Some of these include, Density settings (this will help those that want a more compact view), updated spam/junk settings, Chat improvements, and much much more.

Thanks again for using Outlook.com!

David Los


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  • zswentz@hotmail.com commented  ·   ·  Flag as inappropriate

    I agree. Terrible. And now there is no option to use any sort of "classic" mode. I think this is more about job security for all those involved who modify and design, rather than about simply maintaining a system that works (or worked, rather). Seriously too many cooks on this latest version. Nightmarish.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I particularly dislike the "chaining" of conversations. It is difficult to know what message you are responding to. One message at a time, please.

  • Wendy Humm commented  ·   ·  Flag as inappropriate

    I do not like this new system but cannot revert back as no toggle on page ,


  • Tory Torrison commented  ·   ·  Flag as inappropriate

    Too cluttered. Too full of junk. I can't even open my email all the way. I can only see half of my email

  • [Deleted User] commented  ·   ·  Flag as inappropriate

    Exactly my thoughts. Why ruin something good? Just because it is simple, clear and easy to use? Do you have to avoid these features in modern software engineering? MS guys and girls did the same with Win 10 which is a ruined version of Windows 7. As far I am concerned, that is. Sorry, for being off-topic.

  • Erin commented  ·   ·  Flag as inappropriate

    The new look with the icons is annoying and cluttered. I also don't like that I am no longer able to attach documents normally and am forced to use OneDrive.

  • Anonymous commented  ·   ·  Flag as inappropriate

    New email setup appalling. Cluttered, difficult to navigate, emails open in narrow format. What was wrong with the last setup? Simple - can see all emails at a glance. WHY the change? If it ain't broke don't fix it! How can I change back?

  • Carson.Man@live.com commented  ·   ·  Flag as inappropriate

    Really dislike this new feed back, it feels more cluttered and distracting.

    very much prefer the previous simple layout.

    Please give back option to switch to previous layout for those who want it.
    Stop forcing new UI updates.

  • Matt S. commented  ·   ·  Flag as inappropriate

    slow slow slow and cluttered with unuseful things. Go back to pre Outlook.com days with Hotmail. This is a major step backwards for Microsoft email platform.

  • Nisha commented  ·   ·  Flag as inappropriate

    i am not able to concentrate on my 1 email and sometime if I need to read attachment, 2 emails get opened. i side attachement but actual email is different. I hate this version. Outlook should give choice and options to the consumers which one they prefer rather than enforcinng the changes without any notice.............HATE HATE HATE it.

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