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The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

The new Outlook.com

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  • Hot ideas
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  1. New feedback

    I need to explain my Hotmail problem by taking

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  2. New feedback

    I cant even use this email anymore. It is all confusing and I cant even just write an email. There is no room for anything for all of the ****

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  3. New feedback

    The recent changes you have made to the computer based outlook site are so deliterious and numerous they are too much to list. Is it your intention to render the site unusable and drive everyone to gmail, because that is what you're doing. I use Windows 7

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  4. New feedback

    change my email back to what it was this is terrible I cant ebven work

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  5. New feedback

    I am fade up with your service and now thinking to switch over to another one.

    All the time on sending every message it shows ....... couldn't send the following message and that too without saving in draft. As ther is no manually option to save draft now.

    Your modification is now a headache for me it spoils all my hard labour of writing. Beside this there is too many issues i am confronting with every day.

    Thanks
    Anwar Hussain

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  6. New feedback

    how can I change my email account back to the way it was?

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  7. New feedback

    How do I get my Hotmail acct back to the original version? I must have pressed the button by mistake.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  8. New feedback

    I do not like this version of Outlook. I am having trouble switching from inbox to sent e mails. I would not recommend this.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  9. New feedback

    Add calendar event to specific calendar

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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  10. New feedback

    I do not like this new style email please give me back what I had a few days ago

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  11. New feedback

    The POP, IMAP, and SMTP settings are unreadable in the dark theme

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. New feedback from Outlook.com (React)

    can't search for mail with attachments - so frustrating. I hate the new setup

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you VERY much for providing all of this great feedback and for trying the new outlook.com experience.

    You mentioned that you miss being able to search for messages with attachments.

    You can still do that. If you click on the Search box up in the top of the screen, you will notice that there is an icon all the way to the right. It is a filter button. From there you can select Attachments.

    Thanks for the feedback!

    David Los

  13. New feedback from Outlook.com (React)

    I do not like the new arrangement in outlook because it's a strain on my eyes. I would like to go back to the previous view where I can switch between 'focused' and 'other'.
    That way, I will be able to have a much wider screen view

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off, thanks for providing the feedback and for using Outlook.com. I just wanted to quickly drop you a note and let you know that there might be some options you can configure to make the experience more like you want.

    When you are logged into your email, click the setting “gear” in the top right hand corner. From there, you might want to turn off the reading pane. This will ensure that you have a wide view of your messages.

    You can also enable or disable focused inbox from there.

    Hope this helps!

    David Los

  14. New feedback from Outlook.com (React)

    Can I revert to previous outlook as find the linking of emails means I miss things?

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there – Thanks for using outlook.com. And thank you for asking about switching out of the new experience. However, at this time we are moving all users to the next outlook.com experience.

    However, I think I have a solution for you. What you likely want disabled is the conversation view. To do this. Click on the Gear in the top right hand corner. From here, click turn off conversation view. This will get you into a mode that was like before.

    Also, if you want you can turn off other features like message previews, sender photos, and reading pane all right from this view.

    Have a great weekend!

    David Los

  15. Dark Mode, White Lettering

    Background too bright. Need an option to switch to dark background with white lettering.

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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I want to thank each and everyone of you for taking the time to provide feedback, as well as using Outlook.com!

    I just wanted to let you all know that we did introduce Dark Mode a few weeks ago. This should help some of the fatigue on the eyes :)

    It is my favorite way of using Outlook.com now!

    Thanks

    David Los

  16. New feedback from Outlook.com (React)

    I wish you could turn the reading pane off in the new version of outlook.com

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi thanks for using outlook.com! You for sure can disable the reading pane. Here are the steps.

    1) Login to your account
    2) In the top right corner there is a gear, click on it.
    3) This opens the quick settings. From here you can disable the reading pane, focused/other, conversation view, and more!

    Check it out!

    David Los

  17. New feedback from Outlook.com (React)

    There is so much stuff on the screen that I can't read my emails! What happened? I can't even figure out how to have the email open in a new window so I can see it!!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Thanks for reaching out, and using outlook.com.

    I wanted to quickly get you some details that might help the transition. You can disable things like Focused/Other, conversation view, as well as the reading pane.

    1) Login to your outlook.com account
    2) In the top right there is a gear, click it.
    3) this opens the quick settings. From here you should be able to disable all of the differences!

    For opening a message in a new window, we will be adding that feature shortly!

  18. New feedback from Outlook.com (React)

    Why have you let this email system out with no way back for users? Reverse this, it is not ready for public use.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for using outlook.com, and for providing feedback! We are in the process of starting to migrate over to the new experience. However, we are watching all feedback and addressing it as fast as possible.

    Can you please let us know what areas are making you feel we aren’t ready for prime time.

    thanks!

  19. New feedback from Outlook.com (React)

    Grouping all of these emails together is terrible. I can't organize my responses. I'm a baseball coach, and it is lumping emails in my Inbox and those I've sorted to my Coach folder together, and I can't keep track like I used to. Change this back now!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for reaching out, and thanks for using outlook.com!

    I think the setting you are wanting to disable is called conversation view. To do this follow these steps.

    1) Login to your account
    2) Click on the gear on the top right
    3) This will open the quick settings panel. From here you can disable conversation view, as well as things like the reading pane, sender photos (initial bubbles)

    hope this helps!

  20. New feedback from Outlook.com (React)

    In regards to emails with multiple recipients, it would be nice if the all the previous messages aren't mixed with newest email like they are now. The old view was easier and emails don't get shuffled under the latest message and we have search for an email for a specific recipient.

    How do I change my inbox my the old view where I see every email from the recipient(s) in its own line item, versus the current way where I have to expand and look for the recipient I am looking for? This happens on e-mails where others are cc'd…

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there – Thanks for the great feedback. It sounds like the view you would like is the no conversation view. You can disable it by doing the following

    1) Login to your email
    2) In the top right you can click the gear menu
    3) This will open the Quick Settings Pane. If you disable conversation view it should give you the view you described below.

    thanks for the feedback

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