OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

The new Outlook.com

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  1. It's a mess.

    It's a mess. Someone went wild with the crayons. I'm an adult; I want my emails to be displayed in clean, clear and succinct manner. It's Email, not the next great novel. Stop trying to fix what isn't broken. The old hotmail was clean, and now I'm dealing with Focus and Other - sheer idiocy, so don't make worse than it is!

    217 votes
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    8 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for taking time out of your day to try the new Outlook.com experience as well as providing feedback!

    Since you have left this feedback, we have introduced a lot of additional settings that will allow you to configure the experience to be closer to the classic Hotmail/Outlook.com experience.

    To get started click on the Gear in the top right.

    From there you might want to Disable Conversation View, Reading Pane, Sender Photos, Attachment Previews, Group messages by date, and Focused Inbox.

    Once you have those off it should look much more like the older experience.

    Hope this helps, and please keep the feedback coming!

    David Los

  2. it is not easy to work with. Why is there an envelope which says you can open your mail. Just let see the mails.

    it is not easy to work with. Why is there an envelope which says you can open your mail. Just let see the mails

    209 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. reading pane

    In the old version clicking on the inbox after clicking on a message refreshes the reading pane leaving it empty. In the beta version doing the same thing leaves up the last clicked message. Would like to clear out the reading pane if no message is clicked.

    205 votes
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    42 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  4. forward to another email account is missing

    I can't see where to forward my emails automatically to my external email address. It stops working.

    203 votes
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    59 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for all of the feedback, and for trying out the Beta. We have been hard at work addressing all of your feedback.

    I am happy to say that forwarding has been added to the Options. Please do the following to configure your forwarding address

    1) Login to The Beta
    2) Click on the Gear in the upper right
    3) Scroll down to Full Settings View
    4) Select Forwarding.

    Hope this helps and thanks for all of the great feedback!

    David Los

  5. Changing subject

    I was unable to change the subject line when replying to an email. I'd like to be able to change that as the conversation changes.

    202 votes
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    45 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for giving feedback on the Outlook.com beta! We understand that the inline reply feature is somewhat new and you’re not seeing some text fields that you’re used to seeing.

    To edit the subject, simply expand the inline reply mode into the full reply mode. There is a button near the top-right corner of the reply box that can do this (it is an icon that makes you think “Expand”). That will make the subject field show up for you to edit.

    We will further consider whether and how to make it possible to edit the subject in the inline reply mode.

    Thank you!

  6. Go back to old hotmail version - NO outlook

    I dont like neither of the Outlook templates, the beta or the actual version. I use to love my hotmail template with my marks emails appearing first and everything most simple. Now with Outlook if I don't see it on my iphone, some of thenew emails that aririves to me doesn't appear in my home page and I have to look for them on "search" and and if it was not enough the "send" botton stopped working a few days ago and they haven't solve it so I cants send emails if is not trhough te awful beta version.

    195 votes
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    106 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  7. Missing block for select all in Junk folder

    JUNK select all needs block button

    189 votes
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    51 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the late response on this one! It totally fell off our radar to close out.

    I just wanted to let you know that you can in fact bulk mark as phishing or block from the junk folder.

    If you select multiple or select all you can use the not junk drop down at the top of screen and select block.

    Hope this helps!

    David Los

  8. There needs to be an option to delete/clear search history!

    There is no way to delete/clear search history in Outlook.com!!!!!! This is crazy! This is a basic necessity!

    187 votes
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    45 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for all of the great feedback, and for using outlook.com! I just wanted to let you know that everyone should be able to clear their search history now.

    To do this follow these steps

    1) Click the Gear/Cog in the top right hand corner
    2) Click Full Settings at the bottom of the Quick Setting Pane
    3) Select General in the left
    4) Select Export

    From here you can delete your search history, export it if you want a copy, or request an export of your mailbox.

    Hope this helps!

    David Los

  9. settings

    Most settings have disappeared from the "Full settings" section! Where have blocked senders, offline storage and sorting rules gone?

    184 votes
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    71 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! Over the past few months, we’ve added many settings. We now support almost all of the same settings that we did in the old experience.

    We’ve added support for blocked senders and rules, though we have ended offline support due to low usage.

  10. connected account

    Editing Connected Accounts is not available in Beta.

    175 votes
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    36 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks again for the feedback. This feature should now be deployed world wide. To setup/view your connected accounts please follow these steps.

    1) Click on the Gear in the top right
    2) Click on View Settings at the bottom of the Quick Settings Pane
    3) Under the Mail Tab there is a Sync Email setting. This is the connected accounts area. You can add new ones, or see the ones you already added.

    Thanks for using outlook.com!

  11. Takes forever to load "because of a long-running script"

    Over and over, I can't get it to load at all -- freezes the screen and says it's because of a long-running script. This can go on for many times over 20 minutes. And then the next time I open it, it starts all over again.

    167 votes
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    30 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all – First off thanks for using outlook.com, and sorry you have been hitting these long running script issues. Over the last few months we have been working to address all of the performance issues, and fix these bugs.

    If you try the new experience again, I think it will be much improved for you. As always, please report back and give any feedback!

    Thanks!

  12. Could not finds OPTIONS to list blocked email addresses etc. Visually it is better.

    I want to be able to view and edit blocked emial address/domains.

    166 votes
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    13 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback!

    You can see your list of blocked senders by going to:
    Settings (Gear icon at top-right) → “View all Outlook settings” → “Mail” → “Junk email”.

    You can add, edit and delete senders and domains – and you can now search through your list.

  13. I used to be able to alphabetically sort emails in folders by subject. This is no longer an option. Please add a subject sort.

    I set up over 250 recipes using the subject sort that was previously available. Now I have a folder of recipes that I have to go through one by one to find a particular recipe. Please restore our ability to select a sort by subject within folders.

    162 votes
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    96 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. show from

    When writing an email, I'd like the option to always display the FROM line as a default. I use several email addresses and this would let me know which one is in use at any time.

    156 votes
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    104 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you very much for providing the valuable feedback and for using Outlook.com. We truly do appreciate it!

    I did want to let you know that based on your feedback, we have added back the FROM drop down on the compose form when you have multiple email accounts/aliases.

    We hope that this helps improve the new Client experience for everyone.

    Please keep the feedback coming!

    Thanks

    David Los

  15. I never had intrusive audio ads before the beta. Ads are fine, AUDIO is not. Blasting commercials are a huge annoyance.

    Don't allow audio without permission. Ever. For anything. NO sound effects either. No springing audio from emojis and such. None.

    152 votes
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    56 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off thanks again for using outlook.com and reporting your feedback on ads! As Lynn mentioned before, we do not allow ads with audio. We have been making sure that this does not happen going forward.

    Please let us know if you have any other problems with ads going forward.

    Thanks!

  16. reading pane

    There should always be an option to have the reading pane below the message list. If there is not, I will no longer use hotmail. Of course, I only use it for my junk email now anyway as Inbox by Gmail fits my needs much better for email that I actually need.

    147 votes
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    62 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thanks for all of the great feedback! I just wanted everyone to know that we have options to configure the reading pane in a variety of ways. Including Reading Pane Off, Reading Pane on Bottom, and reading pane on right.

    To do this log into your outlook.com account and go into the Beta. From there you can select the Gear in the top right. The quick settings has the reading pane options.

    hope this helps!

  17. More options for reminder times

    Miss being able to add alerts. ie a week two days and two hours, as with the old version.

    146 votes
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    30 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  18. External images are accessed violating privacy and security

    Outlook automatically fetches external images in email I have received. This is a privacy issue because it may tell the sender that the email reached me. This is a security issue because may of these messages, from senders both trustworthy (i.e. financial institutions with which I do business) and untrustworthy (marketing email) disclose sufficient information in web bugs and other external references to allow a third party to capture PII.

    What makes this more puzzling is that some emails have a header reporting that external references have been blocked because the sender isn't in the safe senders list. These include…

    144 votes
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    8 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there – Thanks again for all of the feedback and for using Outlook.com.

    I just wanted to let you know that there is indeed an option to block images from loading from anyone not on your safe sender list.

    Go into the Settings, select Junk Mail and look under the filter section. The second option will block all images from loading unless you explicitly say.

    thanks!

  19. 142 votes
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    219 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Being forced to use OneDrive IS BAD - I will always reject Outlook if it forces me to use OnDrive

    Being forced to use OneDrive IS BAD - I will always reject Outlook if it forces me to use OnDrive

    142 votes
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    12 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for all the wonderful feedback! I just wanted to let you know that we have done some improvements on the outlook.com file attachment experience. We for sure don’t force you to use onedrive.com. However, the option to attach items from onedrive.com is there, we still do allow you to attach classic attachments from your own computer.

    Hope this helps, and feel free to give us some more feedback after you try out the new experience!

    Thanks

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