OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

The new Outlook.com

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  • Hot ideas
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  1. forward to another email account is missing

    I can't see where to forward my emails automatically to my external email address. It stops working.

    203 votes
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    59 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for all of the feedback, and for trying out the Beta. We have been hard at work addressing all of your feedback.

    I am happy to say that forwarding has been added to the Options. Please do the following to configure your forwarding address

    1) Login to The Beta
    2) Click on the Gear in the upper right
    3) Scroll down to Full Settings View
    4) Select Forwarding.

    Hope this helps and thanks for all of the great feedback!

    David Los

  2. Changing subject

    I was unable to change the subject line when replying to an email. I'd like to be able to change that as the conversation changes.

    202 votes
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    43 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for giving feedback on the Outlook.com beta! We understand that the inline reply feature is somewhat new and you’re not seeing some text fields that you’re used to seeing.

    To edit the subject, simply expand the inline reply mode into the full reply mode. There is a button near the top-right corner of the reply box that can do this (it is an icon that makes you think “Expand”). That will make the subject field show up for you to edit.

    We will further consider whether and how to make it possible to edit the subject in the inline reply mode.

    Thank you!

  3. Go back to old hotmail version - NO outlook

    I dont like neither of the Outlook templates, the beta or the actual version. I use to love my hotmail template with my marks emails appearing first and everything most simple. Now with Outlook if I don't see it on my iphone, some of thenew emails that aririves to me doesn't appear in my home page and I have to look for them on "search" and and if it was not enough the "send" botton stopped working a few days ago and they haven't solve it so I cants send emails if is not trhough te awful beta version.

    193 votes
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    105 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  4. Missing block for select all in Junk folder

    JUNK select all needs block button

    189 votes
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    51 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the late response on this one! It totally fell off our radar to close out.

    I just wanted to let you know that you can in fact bulk mark as phishing or block from the junk folder.

    If you select multiple or select all you can use the not junk drop down at the top of screen and select block.

    Hope this helps!

    David Los

  5. There needs to be an option to delete/clear search history!

    There is no way to delete/clear search history in Outlook.com!!!!!! This is crazy! This is a basic necessity!

    187 votes
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    44 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for all of the great feedback, and for using outlook.com! I just wanted to let you know that everyone should be able to clear their search history now.

    To do this follow these steps

    1) Click the Gear/Cog in the top right hand corner
    2) Click Full Settings at the bottom of the Quick Setting Pane
    3) Select General in the left
    4) Select Export

    From here you can delete your search history, export it if you want a copy, or request an export of your mailbox.

    Hope this helps!

    David Los

  6. settings

    Most settings have disappeared from the "Full settings" section! Where have blocked senders, offline storage and sorting rules gone?

    184 votes
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    71 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! Over the past few months, we’ve added many settings. We now support almost all of the same settings that we did in the old experience.

    We’ve added support for blocked senders and rules, though we have ended offline support due to low usage.

  7. connected account

    Editing Connected Accounts is not available in Beta.

    175 votes
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    36 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks again for the feedback. This feature should now be deployed world wide. To setup/view your connected accounts please follow these steps.

    1) Click on the Gear in the top right
    2) Click on View Settings at the bottom of the Quick Settings Pane
    3) Under the Mail Tab there is a Sync Email setting. This is the connected accounts area. You can add new ones, or see the ones you already added.

    Thanks for using outlook.com!

  8. Takes forever to load "because of a long-running script"

    Over and over, I can't get it to load at all -- freezes the screen and says it's because of a long-running script. This can go on for many times over 20 minutes. And then the next time I open it, it starts all over again.

    167 votes
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    29 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all – First off thanks for using outlook.com, and sorry you have been hitting these long running script issues. Over the last few months we have been working to address all of the performance issues, and fix these bugs.

    If you try the new experience again, I think it will be much improved for you. As always, please report back and give any feedback!

    Thanks!

  9. Could not finds OPTIONS to list blocked email addresses etc. Visually it is better.

    I want to be able to view and edit blocked emial address/domains.

    166 votes
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    13 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback!

    You can see your list of blocked senders by going to:
    Settings (Gear icon at top-right) → “View all Outlook settings” → “Mail” → “Junk email”.

    You can add, edit and delete senders and domains – and you can now search through your list.

  10. show from

    When writing an email, I'd like the option to always display the FROM line as a default. I use several email addresses and this would let me know which one is in use at any time.

    156 votes
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    104 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you very much for providing the valuable feedback and for using Outlook.com. We truly do appreciate it!

    I did want to let you know that based on your feedback, we have added back the FROM drop down on the compose form when you have multiple email accounts/aliases.

    We hope that this helps improve the new Client experience for everyone.

    Please keep the feedback coming!

    Thanks

    David Los

  11. I never had intrusive audio ads before the beta. Ads are fine, AUDIO is not. Blasting commercials are a huge annoyance.

    Don't allow audio without permission. Ever. For anything. NO sound effects either. No springing audio from emojis and such. None.

    152 votes
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    56 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off thanks again for using outlook.com and reporting your feedback on ads! As Lynn mentioned before, we do not allow ads with audio. We have been making sure that this does not happen going forward.

    Please let us know if you have any other problems with ads going forward.

    Thanks!

  12. reading pane

    There should always be an option to have the reading pane below the message list. If there is not, I will no longer use hotmail. Of course, I only use it for my junk email now anyway as Inbox by Gmail fits my needs much better for email that I actually need.

    147 votes
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    62 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thanks for all of the great feedback! I just wanted everyone to know that we have options to configure the reading pane in a variety of ways. Including Reading Pane Off, Reading Pane on Bottom, and reading pane on right.

    To do this log into your outlook.com account and go into the Beta. From there you can select the Gear in the top right. The quick settings has the reading pane options.

    hope this helps!

  13. External images are accessed violating privacy and security

    Outlook automatically fetches external images in email I have received. This is a privacy issue because it may tell the sender that the email reached me. This is a security issue because may of these messages, from senders both trustworthy (i.e. financial institutions with which I do business) and untrustworthy (marketing email) disclose sufficient information in web bugs and other external references to allow a third party to capture PII.

    What makes this more puzzling is that some emails have a header reporting that external references have been blocked because the sender isn't in the safe senders list. These include…

    144 votes
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    8 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there – Thanks again for all of the feedback and for using Outlook.com.

    I just wanted to let you know that there is indeed an option to block images from loading from anyone not on your safe sender list.

    Go into the Settings, select Junk Mail and look under the filter section. The second option will block all images from loading unless you explicitly say.

    thanks!

  14. Being forced to use OneDrive IS BAD - I will always reject Outlook if it forces me to use OnDrive

    Being forced to use OneDrive IS BAD - I will always reject Outlook if it forces me to use OnDrive

    142 votes
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    11 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for all the wonderful feedback! I just wanted to let you know that we have done some improvements on the outlook.com file attachment experience. We for sure don’t force you to use onedrive.com. However, the option to attach items from onedrive.com is there, we still do allow you to attach classic attachments from your own computer.

    Hope this helps, and feel free to give us some more feedback after you try out the new experience!

    Thanks

  15. Missing emails

    Now that emails have somehow been prioritised, other emails seem to be missing or extremely hard to find. The previous list of ALL emails in order of when received seems much simpler.

    140 votes
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    209 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I would like to personally thank you all for using outlook.com and for providing all of the great feedback.

    It seems that there are a couple of issues that got reported on this topic. They are that some people seem to be missing email that they saw previously, or are not seeing new emails that are coming in. And secondly, they want to view their email in one list instead of the Focused Other view.

    Both of these should be a simple fix.

    To disable Focused Other follow these simple steps

    1) Login to your outlook.com mailbox
    2) In the top right there is a Gear icon, This is settings click it.
    3) This opens up the quick settings view. From here you can disabled Focused Inbox.

    Once you have it disabled you will go back to the old view where everything is in a single Inbox view.

  16. beta

    I love Outlook.com but am disappointed in the handling of this beta as I was in the previous beta. Beta Test: "In software development, a beta test is the second phase of software testing in which a sampling of the intended audience tries the product out." (from Bing definitions). Yet, as I use Outlook.com beta and come here to provide feedback/vote on other feedback, I'm finding comments such as, "This functionality will be coming back to the beta in a future update."

    Regular beta testers do not expect a regression from the current product when testing. Rather, they are presented…

    140 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thanks for all of the great feedback on the new experience as we as how we ran the Beta. As you may know we have been reacting to the feedback and using it to prioritize the work that the team does.

    One of the areas that we did for sure hear was you want more clarity on what changes we are making going forward. As we land the final changes, we are also introducing the Whats New Pane. This pane will be used to announce features and changes to the outlook.com experience.

    Thanks again for all of the great feedback!

  17. cannot find Junk Email options (blocked, safe senders) in "Outlook.com beta"

    cannot find Junk Email options (blocked, safe senders) in "Outlook.com beta"

    139 votes
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    17 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback!

    You can block a user:
    - In the junk folder by clicking “Not spam” → “Block” in the top menu bar
    - In any folder by right-clicking → “Block”
    - On any email item by selecting More actions (“…” menu next to reply/forward) → “Block sender”

    You can add a user to your safe senders:
    - On any email item by selecting More actions (“…” menu next to reply/forward) → “Add to safe senders”

    You can view your list of blocked/safe sender users and domains by going to Settings (Gear icon at top-right) → “View all Outlook settings” → “Mail” → “Junk email”

  18. 138 votes
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    61 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 136 votes
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    22 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all – First off thank you very much for all of the wonderful feedback on the Sender Photos / Initials (color bubbles next to email).

    I did want to let you know that we have made some design updates that hope that they address some of the concerns. Also I wanted to let you know that you are able to disable them if you do not like them.

    To do this Click on the Gear in the top right hand corner. And from the pane, select Sender Image to disabled.

    Hope this helps!

    David Los

  20. Hate the page set up. Like the other way better.

    Hate the page set up. Like the other way better

    135 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    We’re sorry to hear you’re not enjoying your current experience. You can change your layout view by:

    1. Going to Settings (Gear icon in the top-right)
    2. Reading pane > Hide (it’s a radio button)

    You can also further personalize many elements of your view by:

    1. Going to Settings (Gear icon in the top-right)
    2. View full settings → Mail → Layout

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