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The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

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The new Outlook.com

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  1. GET RID OF FOCUSED MAIL NOW!

    Get rid of the focused mail!, just sort by date cause i have to go through extra steps to find mail thats not there cause it didnt meet the criteria of focused, whatever that may be.

    332 votes
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    190 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for using outlook.com, and for providing such great actionable feedback!

    I just wanted to let you all know that if you don’t like the Focused Inbox, you are able to easily disable it. When you disable it you will get all of your inbox items in a single view.

    To do this, do the following:

    1) Click on the Gear in the top right,
    2) this opens the Quick Settings Pane, from here look for Focused Inbox. Turn it off.

    Hope this helps!

  2. Make it easier to reply from different aliases

    It's possible to enter full reply mode (instead of using quick reply, "add a message") and then show all options for aliases to reply from, but it's cumbersome.

    Please make the different aliases associated with my account more accessible to me from the quick reply and the full reply modes.

    327 votes
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    Completed  ·  25 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 326 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off thanks for using outlook.com, and thanks for providing the great feedback.

    From your suggestions, I believe that you are wanting to get a view that is pretty much like the old experience. There are a variety of controls/options that have been introduced that will help you achieve something close.

    To do this follow the following steps

    1) When you are in the new outlook.com experience/Beta, click on the gear in the top right.
    2) This opens the Quick Settings Pane, I would recommend you toggle off the following to match the old experience.
    – Reading Pane - Set it it to OFF
    – Sender Image – Set it to OFF
    – Message Preview Text – Set it to OFF
    – Focused/Other – Set it to OFF

    Hope this helps!

  4. Preview Pane - Options to disable, resize and move locations

    I am very fond of my privacy and am not happy about the fact that everything shows a preview. (even with the 'Hide reading pane' option selected) Please implement the option te let us choose wether or not we want our e-mails to be previewed!
    e.g.: The first e-mail in my private inbox folder is an e-mail with pictures of a new bra my wife bought, of wich she is very proud.
    When I then am sitting next to my coworker and open Outlook to show him the pictures of my fishing trip last weekend, my wife's new bra is…

    315 votes
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    184 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks you very much for using outlook.com and for taking the time to provide all of the great feedback. I wanted to take a moment to let you know that there are now some additional options that should address the feedback in this posting.

    1) You are now able to disable or enable the Reading Pane. This can be done right from the Quick Settings Menu. Just click the Gear in the top right

    2) You are also able to change the location of the reading Pane. Instead of Just to the right you can also select on the bottom. Again this is found under the Gear menu in the top right.

    3) Also, some folks have asked to make sure that no message is selected by default when you sign-in to Outlook.com. This setting is also an option.

    To select that follow these steps:

    Click the Gear in the…

  5. Search results do not show what folder a message is in

    In the previous version of Outlook, there was a column to show in what folder the message was found. Now it only displays the list of messages. Due to this, there is no way to know if the messages displayed are in Deleted Items, Inbox, Outbox, or custom folders. This is a pretty important feature for keeping emails organized.

    The "top results" makes search results more confusing. About 98% of the time I'm seeking a message from a sender and enter that into the search box. I don't need "top results" such as what an internet search performs. Just show…

    314 votes
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    70 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  6. Beta not good for me

    The new version is not good because the many parameters and adjustable options of the old version have disappeared. I need to be able to set more than what is possible in the new version, as rules of messages, aliases, ....

    306 votes
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    56 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off, I just wanted to thank everyone for responding and providing all of the valuable feedback. More importantly I also want to thank you for using Outlook.com.

    I did want to update everyone and let them know that we have re-introduced all of the options that were in the old experience. This took a bit of time, as we wanted to make sure we were designing simplified experiences for everyone.

    Please keep the great feedback coming!

    David Los

  7. When you delete a message it goes back to the inbox instead of next message even though the settings are set to go to next message

    When you delete a message it goes back to the inbox instead of next message even though the settings are set to go to next message

    302 votes
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    Completed  ·  76 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. I like to hover over junkmail emails to see the email address to see if it is spam or legit - I cant do that on the new version.

    I like to hover over junkmail emails to see the email address to see if it is spam or legit - I cant do that on the new version.

    296 votes
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    30 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I would like to thank you all for using Outlook.com.
    And even more importantly thank you for taking the time to offer such detailed and actionable feedback.

    I did want to send a quick update and let you know that we now have the ability to hoover over an email and see the actual email address.

    Please feel free to give it a try and offer any additional feedback!

    Thanks

    David Los

  9. Advanced search

    How do I do an advanced search in the beta? Specifically, how do I search by date?

    275 votes
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    163 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – I just wanted to let you know that we have enabled search date ranges in the new Outlook.com experience.

    If you click into the search bar at the top of the screen, you will see a filter view in the right of the search box. If you click that you can see you can now enter date ranges.

    Hope this helps!

    David Los

  10. Search calendar feature needed

    We would like to search the calendar for events like we can for emails

    272 votes
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    115 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bring back Sweep

    Sweep is one of the best and most useful features of Outlook, and it seems to have been completely removed from the Beta... PLEASE bring it back!

    269 votes
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    110 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com Beta! We’re happy to say ‘Sweep’ does exist; select any number of messages and click the ‘Sweep’ button on the top bar (below Search). You then have various options to sweep your selected emails!

  12. Permanently delete old messages and recover other deleted items

    I like to be able to PERMANENTLY delete old messages. In the Deleted folder I select "Recover Deleted" and then Purge from that back-up folder. (Incidentally, "Select All" on right-click does not appear to work in Alpha.)
    What is the position re deleted messages in Beta? Recover Deleted is not offered.

    261 votes
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    45 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks again for all of the great feedback on Outlook.com. The funcationality to view deleted items, as well as quickly purge them all has rolled out to all users.

    You can find it by navigating over to the Beta, and clicking on Deleted Items. You will notice at the top of the page there is a link to view the previously deleted items. From here there is a one click delete all in case you want to purge it.

    Thanks again for all of the feedback, and please keep it coming!

    David Los

  13. Reply, Reply All, Forward, and Send missing

    The Reply All & Forward email is missing

    250 votes
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    146 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, Thank you all for using the new outlook.com experience and for reporting feedback!

    The reply/reply-all/forward buttons are now available on the upper right corner of each email. You can also find reply/reply-all/forward in the command bar near the top of the screen when Conversation view is turned off.

  14. print

    It is not possible to print an email. I got 4 white pages out of the printer when I tried to print my Uber invoice. Please take a look at this feature!

    243 votes
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    Completed  ·  60 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. With the new Beta version I am not abl eto download attachments - please help!

    With the new Beta version I am not able to download attachments - please help!

    228 votes
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    87 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Hide or collapse flagged / pinned messages

    Hi,

    It could be nice to have the possibility to hide/unhide flagged (important) messages from the list. Like that it would be much easier to see the message you just received now.

    Thank you

    224 votes
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    43 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I would like to thank everyone for using Outlook.com and for providing all of this great feedback!

    We have been reviewing all of the varying feedback for pinned items. One of the things that we heard loud and clear was that you love Pinned Items, however lots of folks felt they were taking to much space up.

    We are happy to say that we have adjsuted the UI to make them very clear that they are pinned as well as reduce the size that they take in your message list.

    I hope that you enjoy these changes, and as always thanks for using Outlook and please keep the great feedback coming!

    David Los

  17. Full Inbox Please!

    I want to see my full inbox in chronological order, I don't want outlook to automatically try to filter it

    222 votes
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    25 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I would like to personally thank you all for using outlook.com and for providing all of the great feedback.

    I wanted to just drop you a note about the request for being able to see the inbox in a single view, not in the focused other view. We actually do support that right now.

    To disable Focused Other follow these simple steps

    1) Login to your outlook.com mailbox
    2) In the top right there is a Gear icon, This is settings click it.
    3) This opens up the quick settings view. From here you can disabled Focused Inbox.

    Once you have it disabled you will go back to the old view where everything is in a single Inbox view.

    Hope this helps

    David Los

  18. It's a mess.

    It's a mess. Someone went wild with the crayons. I'm an adult; I want my emails to be displayed in clean, clear and succinct manner. It's Email, not the next great novel. Stop trying to fix what isn't broken. The old hotmail was clean, and now I'm dealing with Focus and Other - sheer idiocy, so don't make worse than it is!

    217 votes
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    8 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for taking time out of your day to try the new Outlook.com experience as well as providing feedback!

    Since you have left this feedback, we have introduced a lot of additional settings that will allow you to configure the experience to be closer to the classic Hotmail/Outlook.com experience.

    To get started click on the Gear in the top right.

    From there you might want to Disable Conversation View, Reading Pane, Sender Photos, Attachment Previews, Group messages by date, and Focused Inbox.

    Once you have those off it should look much more like the older experience.

    Hope this helps, and please keep the feedback coming!

    David Los

  19. it is not easy to work with. Why is there an envelope which says you can open your mail. Just let see the mails.

    it is not easy to work with. Why is there an envelope which says you can open your mail. Just let see the mails

    209 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. reading pane

    In the old version clicking on the inbox after clicking on a message refreshes the reading pane leaving it empty. In the beta version doing the same thing leaves up the last clicked message. Would like to clear out the reading pane if no message is clicked.

    205 votes
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    42 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
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