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The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

The new Outlook.com

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  • Hot ideas
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  1. The layout is not even functional

    The layout is not even functional. It's like i have parts of different programs and pages in the same window

    102 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you very much for all of the great feedback. I just wanted to circle back and let you know that we introduced a ton of settings around configuring the layout of the new outlook.com experience.

    You can disable a lot of the new options all from the quick settings. For example, you can disable the reading pane, conversation view, sender photos, etc.

    Just log into your account, click the gear in the top right, and from the quick settings pane you can do a ton of easy simple config changes.

    hope this helps!

  2. missing mail

    last five months of mail is missing

    3 votes
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    13 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  3. inbox rules

    Inbox rules need more detail like 'çontains' same as what was in the old outlook desktop e.g. I get my Facebook feed sent to email so I can easily work on one device and I want to apply a move rule, I need to apply it to each individual email. I also run 3 Facebook pages so this is alot of redundant effort. If I had contains then I could put a keyword in and run the rule

    116 votes
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    60 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, than you for all of the great feedback. I know that this feedback was left a few months ago. However, I did want to let you know that there is a new Rules experience. I believe this new experience will meet your requirements of being able to do more advanced filtering.

    Please give it a try and let us know any other feedback you may have!

    Here is a direct link to the rules settings
    https://outlook.live.com/mail/options/mail/rules

  4. Hotmail account hacked

    Hotmail account hacked. I am getting emails from "the developer who hacked your Hotmail account". How can I stop this.

    2 votes
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    8 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  5. draft folder now SUCKS

    Your new beta system SUCKS. In my draft folder it will NOT KEEP NEW messages at top, regardless if I have them FLAGGED, PINNED or MARKED by any means. This beta system SUCKS. When is it going to be fixed???

    10 votes
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    4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  6. New feedback

    I hate what you are doing....leave the emails alone. You are not improving this site.

    25 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  7. Search results do not show what folder a message is in

    In the previous version of Outlook, there was a column to show in what folder the message was found. Now it only displays the list of messages. Due to this, there is no way to know if the messages displayed are in Deleted Items, Inbox, Outbox, or custom folders. This is a pretty important feature for keeping emails organized.

    The "top results" makes search results more confusing. About 98% of the time I'm seeking a message from a sender and enter that into the search box. I don't need "top results" such as what an internet search performs. Just show…

    314 votes
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    70 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  8. When you delete a message it goes back to the inbox instead of next message even though the settings are set to go to next message

    When you delete a message it goes back to the inbox instead of next message even though the settings are set to go to next message

    303 votes
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    Completed  ·  77 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. New feedback

    I have been trying to change my password for years now but everything I come to varification I wait to get code from you but no code comes - back to square 1.

    0 votes
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    14 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  10. Bring back Sweep

    Sweep is one of the best and most useful features of Outlook, and it seems to have been completely removed from the Beta... PLEASE bring it back!

    269 votes
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    110 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com Beta! We’re happy to say ‘Sweep’ does exist; select any number of messages and click the ‘Sweep’ button on the top bar (below Search). You then have various options to sweep your selected emails!

  11. New feedback

    This format is ridiculous - not user friendly

    9 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  12. cannot find Junk Email options (blocked, safe senders) in "Outlook.com beta"

    cannot find Junk Email options (blocked, safe senders) in "Outlook.com beta"

    139 votes
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    17 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback!

    You can block a user:
    - In the junk folder by clicking “Not spam” → “Block” in the top menu bar
    - In any folder by right-clicking → “Block”
    - On any email item by selecting More actions (“…” menu next to reply/forward) → “Block sender”

    You can add a user to your safe senders:
    - On any email item by selecting More actions (“…” menu next to reply/forward) → “Add to safe senders”

    You can view your list of blocked/safe sender users and domains by going to Settings (Gear icon at top-right) → “View all Outlook settings” → “Mail” → “Junk email”

  13. Old Colors that pop out to you

    All-Day events no longer pop out with the highlighted colors - those are my monthly reminders and recurring dates that NEED to stand out to me. If anything, the day-to-day appointments and schedule COULD be unhighlighted.

    7 votes
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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! We have just released an option to switch to more saturated calendar colors in the new Outlook.

    If you would like to try out this experience, please click on the gear icon in the top right of your calendar module to access your settings, and toggle “Bold event colors”.

  14. my account gets hacked every 48 hrs

    my email gets hacked every 48hrs

    1 vote
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    8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.
    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
    -The Outlook.com Team

  15. 40 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  16. I dont need/like beta version of Outlook/Hotmail

    I dont need beta version of Outlook/Hotemail Plese help to sort out matter

    5 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  17. 26 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  18. Make it easier to reply from different aliases

    It's possible to enter full reply mode (instead of using quick reply, "add a message") and then show all options for aliases to reply from, but it's cumbersome.

    Please make the different aliases associated with my account more accessible to me from the quick reply and the full reply modes.

    326 votes
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    Completed  ·  25 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Can I turn off 'common expression' highlighting?

    When ever I type "welcome" (i.e., "he was not welcome in New York City" or "thank you", the webapp highlights it as though I have to do something or have selected something obscure. Whatever it is selling, I am not interested; it is distracting and useless. Please provide a way to turn it off. Thanks.

    75 votes
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    253 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off thank you for using outlook.com and for providing feedback! We totally understand that some users will love features that others don’t.

    We for sure don’t want to force you to use this if you would prefer it to be disabled. In fact, you can disable it right now by following these instructions

    1) Click on the Gear in the top right
    2) Scroll to the bottom of the Quick Settings Pane and Select Full Settings
    3) Under the Mail settings Select Compose and Reply
    4) Here you will find Joyful animations. You can disable it and save it from there.

    Hope this helps!

    David Los

  20. New feedback

    Hi
    I am now using the new formak hot mail. It is very difficult to use. I cannot find my folders. I cannot even find my sent folder. In a nutshell, the new version is rubbish, just like windows 8w3
    Kind regards

    9 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

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