OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 'Message can't be displayed at the moment'

    'Message can't be displayed at the moment'
    Please check your internet connection or try again later.
    My speed 50 to 80 mbs, ping 10 upload speed 12.5mbs
    Yet unable to open emails but can on other sites and other areas of the internet, WOT WOS run fine?
    Could not solve problem.

    45 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    60 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for using Outlook.com and for taking the time to provide feedback!

    I am sorry for any bugs or problems you hit in the new Outlook.com experience.

    We have been working hard to address these issues. I just tested and confirmed that I am not seeing this problem any more.

    Can you give it another try and report back by opening up a new feedback thread or contacting support from within Outlook.com?

    Thanks

    David Los

  2. Get rid of the "focused/other" folders

    Still don't like the "focused/other" distinction, especially since a lot of important stuff ends up in "other". There's already the junk folder to get rid of useless e-mails, I don't need another filter, especially one that decides for me what's important and what's not.

    1,330 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    444 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback on the Outlook.com beta! I fully understand that the Focused/Other feature is one that might take a little getting used to, and might not fit everyone’s workflow.

    The good news I have is that you can turn this feature off yourself:

    1. Go to Settings
    2. Where it says Sort messages into Focused and other, toggle it to Off

    https://support.office.com/article/Get-help-with-the-Outlook-com-beta-fa2e5110-fa17-4b3b-88c8-87812230a048

    Let me know if this doesn’t work. Please keep the feedback flowing, we’d love to make the beta experience an amazing one for you!

  3. categories with colors in calendar

    I liked the previous feature of having categories with different colors in the calendar. Having colors makes it easier for me to know what should be done, compared to charms. eg have a red category for deadlines and a green for completed. that way i briefly scan my calendar page and i know all the information i need.

    346 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    93 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  4. 20 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! We have just released an option to switch to more saturated calendar colors in the new Outlook on the web.

    If you would like to try out this experience, please click on the gear icon in the top right of your calendar module to access your settings, and toggle “Bold event colors”.

  5. double click email / Pop Out

    I want to double click my message to see the full message rather than the squashed preview, it's missing some information unless I scroll the preview pane.

    878 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    419 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. The multi-select feature does NOT work correctly on the new Beta Outlook.com

    Although you can select ALL using the checkbox icon at the top of the email list, you can't UNSELECT (or DESELECT) individual emails. I tried clicking individual email checkboxes (results in all emails unselected) and I tried ctrl+clicking the email (same result). This is a major fail.

    1,619 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    74 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. back to inbox

    When I delete an email, I don't want to go to previous or next email. I want it to go back to my inbox. When I select do nothing, it stays on the deleted email and I have to click on Inbox to verify it was deleted and get back to inbox. The old version just went back to inbox.

    356 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    26 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback on the Outlook.com beta! We’re glad to inform that you can change this setting yourself by taking these steps:

    1. Go to Quick Settings (gear icon in the top right) → View full settings → Mail → Layout
    2. Scroll to the Reading Pane section
    3. Under the option: “What do you want to happen when you move or delete the item you are viewing?”, pick the option: “Return to the message list”

    If this is the mode you prefer, go right ahead and personalize your Outlook.com that way!

  8. dark/night mode is essential

    Nowadays a dark or night mode is a necessary feature IMO.

    1,128 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    386 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    It is my greatest pleasure to share this piece of news with you: Dark Mode is here, on the new Outlook.com!

    What is Dark Mode?
    Dark Mode is a more-pleasant way to read your Outlook.com email if you prefer interfaces that are less bright or if you are in a low-light environment. Dark Mode is available on the new Outlook.com experience (formerly known as the Outlook.com Beta experience) only.

    How do I turn it on?
    To turn on Dark Mode, open the Quick Settings panel by selecting the Gear icon at the top of your screen. The option to enable Dark Mode is near the top of the panel, immediately under Theme selection. If your browser is unable to support Dark Mode, consider using Microsoft Edge.

    Why is Dark Mode not a theme?
    When we designed Dark Mode, we debated having it exist in Outlook.com as a theme. We quickly…

  9. Restore the option to use Categories / Labels / Tags

    Hello,

    In the current Outlook Mail you can have both Folders and Categories / Labels / Tags.

    Could you enable it for the new Outlook as well?

    Thank You.

    1,414 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    100 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! We’re glad to inform that we’ve heard your feedback and have rebuilt categories with some added features!

    You can now easily apply a custom category and give it a name and color of your choice by either clicking the “Categorize” button in the top menu bar or by right-clicking on an email and going to “Categorize”. You can also filter a category by directly clicking on it in your list of emails.

    We have even more innovation planned soon for categories. For more help on using categories, please visit:
    https://support.office.com/en-us/article/use-categories-in-outlook-com-a0f709a4-9bd8-45d7-a2b3-b6f8c299e079#bkmk_beta

  10. 1,130 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    74 comments  ·  Flag idea as inappropriate…  ·  Admin →

    December 2017: A checkbox has always been available in the message list for you to select multiple items with. Moving your mouse cursor over the colored circles that have sender pictures (on the left side in the message list), you will find an unfilled checkbox for you to check. You can perform multi-select actions this way, before deleting.

  11. Note not visible at outlook.com

    Outlook Notes e.g. created on the iPhone are not visible in the web client at outlook.com. That should be fixed. Only if I delete the Note on the iPhone it becomes visible in the Delete Emails Folder in outlook.com.

    19 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    20 comments  ·  Notes  ·  Flag idea as inappropriate…  ·  Admin →

    Again, thank you all for the great feedback and for using the new Outlook.com experience! I am happy to say based on your feedback we have brought back the notes experience in the web. We are now showing the folder which is parity for the old experience.

    It may take about one additional week until everyone sees the new experience.

    If you are a heavy notes user, please take this survey: https://forms.office.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbRwanMpRe2utDjwRsPg3B1zhUMlE3Q1VMSTFaV1pXMVkySUdKSkxWQlAzRS4u

    and tell us more about how you’re using them within Outlook.com

  12. New feedback

    I use this service for a little time. And it is very unprotected. Somebody hacked my account and I was blocked. Seems nobody can help me

    15 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    30 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  13. Trouble with printing emails

    When I try to print certain emails, it will only print what was in the inbox or the entire webpage as one page. Exiting beta allowed me to print only the email directly.

    82 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    126 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, Thank you all for using the new outlook.com experience and for reporting feedback!

    I just wanted to let you all know that over the last few months we have been working on improving and ensuring the print experience is working as you expect.

    All of the known bugs and issues should be resolved. Please give printing another try. And as always, please leave any feedback you may have!

  14. I like to hover over junkmail emails to see the email address to see if it is spam or legit - I cant do that on the new version.

    I like to hover over junkmail emails to see the email address to see if it is spam or legit - I cant do that on the new version.

    299 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    42 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I would like to thank you all for using Outlook.com.
    And even more importantly thank you for taking the time to offer such detailed and actionable feedback.

    I did want to send a quick update and let you know that we now have the ability to hoover over an email and see the actual email address.

    Please feel free to give it a try and offer any additional feedback!

    Thanks

    David Los

  15. 25 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  16. Search calendar feature needed

    We would like to search the calendar for events like we can for emails

    275 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    118 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  17. Restore View Source

    Restore the View Source feature. Ideally, it would be more like the old Hotmail mechanism where the source opened in a separate web page that could be saved instead of a popup from which the user must copy

    903 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    364 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all – Thanks for using Outlook.com! I just wanted to let you know that there is now a way to view Message Source. To do this, do the following:

    1) Select the message that you want to view
    2) In the reading pane you will see a little Chevron (arrow down) next to the Reply, Reply All, Forward buttons.
    3) When you click it you will see View Message Source.

    Hope this helps!

    Feel free to keep the feedback coming!

  18. Do not auto open the next email when I mark an email is junk

    If you have marked a mail as a junk mail, the next mail will be opened automatically. That disturbs. I would like to move them unopened as junk mail.

    1,094 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    30 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off thank you for taking the time to provide all of this valuable feedback! I just wanted to update you on progress for some work.

    We are happy to say that we have changed the way junk mail deletes work. Instead of opening the message automatically we return to the message list. This directly addresses the feedback that we have heard from all of you.

    Hope this helps!

    David Los

  19. Hate the beta

    i really hate
    the new update
    hate hate hate
    the new update
    it not even great
    the new update
    reasons why i hate?
    why i can think of 8
    so change it back mate
    to the old update

    (BTW the only good thing is colours)

    1,059 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    178 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I just want to thank each and everyone of you for taking the time and providing feedback on the new Outlook.com experience. I totally appreciate that updates can often be frustrating when things change. I also want to thank everyone that has provided feedback over the course of the Beta to ensure that we address feedback.

    With that being said, I do want to offer some types/advice on some options that you can select to get a view that is more in line with the old experience. This includes turning off the Colored bubbles :)

    First click on the Gear in the top right hand corner. This will load the Quick Settings Pane. This pane includes all of the key features that are likely different between the old experience and the new experience.

    To get a view that is similar to the old view I would turn off…

  20. I should be able to block senders and domains from my junk folder.

    I should be able to block senders and domains from the junk folder--that's why it exists. Currently, I have to copy, then go to Settings, then paste. At least on a Mac, that doesn't work. I try to copy--it says to send to the clipboard, but when I try to paste, it pastes whatever I previously copied--not the email address. So essentially, I can't block anyone. This needs to be fixed now, as spam has greatly increased lately.

    104 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    26 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback!

    You can block a user by selecting a message(s) and then:
    - In the junk folder by clicking “Not spam” → “Block” in the top menu bar
    - In any folder by right-clicking → “Block”
    - On any email item by selecting More actions (“…” menu next to reply/forward) → “Block sender”

  • Don't see your idea?

The new Outlook.com

Categories

Feedback and Knowledge Base