OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

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  1. Advanced search

    How do I do an advanced search in the beta? Specifically, how do I search by date?

    274 votes
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    165 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – I just wanted to let you know that we have enabled search date ranges in the new Outlook.com experience.

    If you click into the search bar at the top of the screen, you will see a filter view in the right of the search box. If you click that you can see you can now enter date ranges.

    Hope this helps!

    David Los

  2. Calendar reminder emails cannot be set/edited any longer (since Feb 1st, 2019)

    Calendar reminder emails cannot be set/edited any longer (since Feb 1st, 2019)

    28 votes
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    3 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  3. 126 votes
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    44 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey, you can disable the persona icons (colored circles) by opening settings. Click the gear in the header, then click “View all outlook settings” in the settings pane at the bottom.

    Then go to Mail > Layout > Sender image. Select “Don’t show sender images”.

    Hope this helps!

    Colin

  4. MISSING folders

    I want Hotmail back the way it was. I do not like the change. Some of my folders have been deleted.

    33 votes
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    49 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  5. Selecting multiple items in Junk folder

    Older version allows you to select multiple items, even all items, in Junk and report them as phishing scams. This beta does not and that is a big fail for me.

    1,774 votes
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    63 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. I don't have a mobile phone, so I how can I verify without a code?

    I don't have a mobile phone, so I how can I verify without a code?

    14 votes
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    42 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  7. 'Message can't be displayed at the moment'

    'Message can't be displayed at the moment'
    Please check your internet connection or try again later.
    My speed 50 to 80 mbs, ping 10 upload speed 12.5mbs
    Yet unable to open emails but can on other sites and other areas of the internet, WOT WOS run fine?
    Could not solve problem.

    45 votes
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    60 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for using Outlook.com and for taking the time to provide feedback!

    I am sorry for any bugs or problems you hit in the new Outlook.com experience.

    We have been working hard to address these issues. I just tested and confirmed that I am not seeing this problem any more.

    Can you give it another try and report back by opening up a new feedback thread or contacting support from within Outlook.com?

    Thanks

    David Los

  8. Get rid of the "focused/other" folders

    Still don't like the "focused/other" distinction, especially since a lot of important stuff ends up in "other". There's already the junk folder to get rid of useless e-mails, I don't need another filter, especially one that decides for me what's important and what's not.

    1,330 votes
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    436 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback on the Outlook.com beta! I fully understand that the Focused/Other feature is one that might take a little getting used to, and might not fit everyone’s workflow.

    The good news I have is that you can turn this feature off yourself:

    1. Go to Settings
    2. Where it says Sort messages into Focused and other, toggle it to Off

    https://support.office.com/article/Get-help-with-the-Outlook-com-beta-fa2e5110-fa17-4b3b-88c8-87812230a048

    Let me know if this doesn’t work. Please keep the feedback flowing, we’d love to make the beta experience an amazing one for you!

  9. categories with colors in calendar

    I liked the previous feature of having categories with different colors in the calendar. Having colors makes it easier for me to know what should be done, compared to charms. eg have a red category for deadlines and a green for completed. that way i briefly scan my calendar page and i know all the information i need.

    346 votes
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    93 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  10. 20 votes
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    8 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! We have just released an option to switch to more saturated calendar colors in the new Outlook on the web.

    If you would like to try out this experience, please click on the gear icon in the top right of your calendar module to access your settings, and toggle “Bold event colors”.

  11. double click email / Pop Out

    I want to double click my message to see the full message rather than the squashed preview, it's missing some information unless I scroll the preview pane.

    878 votes
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    419 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. The multi-select feature does NOT work correctly on the new Beta Outlook.com

    Although you can select ALL using the checkbox icon at the top of the email list, you can't UNSELECT (or DESELECT) individual emails. I tried clicking individual email checkboxes (results in all emails unselected) and I tried ctrl+clicking the email (same result). This is a major fail.

    1,619 votes
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    74 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. back to inbox

    When I delete an email, I don't want to go to previous or next email. I want it to go back to my inbox. When I select do nothing, it stays on the deleted email and I have to click on Inbox to verify it was deleted and get back to inbox. The old version just went back to inbox.

    356 votes
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    26 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback on the Outlook.com beta! We’re glad to inform that you can change this setting yourself by taking these steps:

    1. Go to Quick Settings (gear icon in the top right) → View full settings → Mail → Layout
    2. Scroll to the Reading Pane section
    3. Under the option: “What do you want to happen when you move or delete the item you are viewing?”, pick the option: “Return to the message list”

    If this is the mode you prefer, go right ahead and personalize your Outlook.com that way!

  14. dark/night mode is essential

    Nowadays a dark or night mode is a necessary feature IMO.

    1,129 votes
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    386 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    It is my greatest pleasure to share this piece of news with you: Dark Mode is here, on the new Outlook.com!

    What is Dark Mode?
    Dark Mode is a more-pleasant way to read your Outlook.com email if you prefer interfaces that are less bright or if you are in a low-light environment. Dark Mode is available on the new Outlook.com experience (formerly known as the Outlook.com Beta experience) only.

    How do I turn it on?
    To turn on Dark Mode, open the Quick Settings panel by selecting the Gear icon at the top of your screen. The option to enable Dark Mode is near the top of the panel, immediately under Theme selection. If your browser is unable to support Dark Mode, consider using Microsoft Edge.

    Why is Dark Mode not a theme?
    When we designed Dark Mode, we debated having it exist in Outlook.com as a theme. We quickly…

  15. Restore the option to use Categories / Labels / Tags

    Hello,

    In the current Outlook Mail you can have both Folders and Categories / Labels / Tags.

    Could you enable it for the new Outlook as well?

    Thank You.

    1,414 votes
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    100 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! We’re glad to inform that we’ve heard your feedback and have rebuilt categories with some added features!

    You can now easily apply a custom category and give it a name and color of your choice by either clicking the “Categorize” button in the top menu bar or by right-clicking on an email and going to “Categorize”. You can also filter a category by directly clicking on it in your list of emails.

    We have even more innovation planned soon for categories. For more help on using categories, please visit:
    https://support.office.com/en-us/article/use-categories-in-outlook-com-a0f709a4-9bd8-45d7-a2b3-b6f8c299e079#bkmk_beta

  16. 1,130 votes
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    74 comments  ·  Flag idea as inappropriate…  ·  Admin →

    December 2017: A checkbox has always been available in the message list for you to select multiple items with. Moving your mouse cursor over the colored circles that have sender pictures (on the left side in the message list), you will find an unfilled checkbox for you to check. You can perform multi-select actions this way, before deleting.

  17. I am so very upset that you have now forced the beta client on us without the slightest consideration for those of us that do NOT want our m

    I am so very upset that you have now forced the beta client on us without the slightest consideration for those of us that do NOT want our mail client looking like a giant cartoon. If you include themes, then why not include one that emulates the old client? Duh! I don't need initials when I can read the name, I don't need colors. (have you ever considered how this messes with colorblind people?) And I need the ability to adjust the font size without changing my browser size. I'll give you some time to fix this. I am paying…

    48 votes
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    28 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Good morning, I just wanted to take a minute and thank you personally for providing feedback about the new Outlook.com experience, and even more importantly picking Outlook.com as your email provider.

    I did want to let you know that the new features that we have introduced are all able to be disabled if you are not a fan of the circles and colors. I wanted to provide you some steps. Once you have these items disabled it should look very similar to your old experience.

    First click on the gear in the top right. This will open up the Quick Settings Pane. From here I would recommend trying to toggle off the following. As you turn them off the screen behind will update so you can see what is changing.

    1) Sender Photos (this is the colored circles)
    2) Sort by Date – This removes the date headers (Today, Yesterday,…

  18. Trouble with printing emails

    When I try to print certain emails, it will only print what was in the inbox or the entire webpage as one page. Exiting beta allowed me to print only the email directly.

    82 votes
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    126 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, Thank you all for using the new outlook.com experience and for reporting feedback!

    I just wanted to let you all know that over the last few months we have been working on improving and ensuring the print experience is working as you expect.

    All of the known bugs and issues should be resolved. Please give printing another try. And as always, please leave any feedback you may have!

  19. I like to hover over junkmail emails to see the email address to see if it is spam or legit - I cant do that on the new version.

    I like to hover over junkmail emails to see the email address to see if it is spam or legit - I cant do that on the new version.

    299 votes
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    42 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I would like to thank you all for using Outlook.com.
    And even more importantly thank you for taking the time to offer such detailed and actionable feedback.

    I did want to send a quick update and let you know that we now have the ability to hoover over an email and see the actual email address.

    Please feel free to give it a try and offer any additional feedback!

    Thanks

    David Los

  20. 25 votes
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    7 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

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