OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

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  • My feedback
  1. Missing sender email address on hover and in reading pane

    In the current outlook.com I am able to see the email address of the sender immediately. This is useful in the junk folder so I can see if the email could be legitimate.

    This was not possible in the beta without looking at the source which is time consuming.

    4,558 votes
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    192 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Update 11/1:

    Now, when you see a single sender in the message list, you can hover over the sender name to see the full email address. Also, when in the reading pane, senders that are not in your safe sender’s list or contacts list will have their full email addresses shown as well.

    Thanks for using the Outlook.com beta!

  2. Enable sorting by sender, dates, subject, etc. in the filter dropdown

    The filter tab in the earlier version allowed to sort by sender / subject etc. Please enable that

    4,853 votes
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    287 comments  ·  Flag idea as inappropriate…  ·  Admin →

    December 2017: Thanks for your patience and continued use of the Outlook.com beta! We roll out new improvements every week, and are elated to announce that a recent update opened up this feature to you! You now can sort your message list by Receive Time (default), Sender Name, and Message Size.

    We will continue to make other improvements to the Outlook.com beta experience; thanks for your support!

  3. Don't Like Delete Icon 'popping up' in the Inbox, when the deleted email is reachable in the Deleted Folder.

    I don't like the feature that 'pops up' (on the "Inbox") when one deletes an email. (It states: "Deleted" and "Undo".) It is very distracting and hides / covers up upcoming emails on the Inbox list. - What is the purpose to retrieve it (deleted email) from our regular 'delete folder'? WE CAN JUST GO TO OUR DELETED FOLDER. - If you were to find a way to bring up deleted emails (deleted from the delete folder) that would be a good feature. But to have an icon pop-up in the Inbox with every time we click to delete an…

    10 votes
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    16 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. No way to block unwanted email/domains

    Please correct the junk email box icons to allow customers to put in block emails and save them. The save icon does not work at all.

    23 votes
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    8 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. Deliver messages from blocked senders in the Junk Email folder as well as redeem the Quarantine message action configured list via spam filt

    I would like messages from blocked senders to be delivered in the Junk Email folder with the Quarantine message action redeemed at the same time.

    9 votes
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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  6. "empty folder" option on inbox is dangerous

    please disable the "empty folder" option when right clicking on inbox

    21 votes
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    31 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. No logout

    Log Out does not show in drop down box - I have to exit by hitting the Outlook address block which still leaves me signed in.

    5 votes
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    9 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  8. Expand the 'move to' list of folders, and also add New Folder

    Users need to have the ability to move emails to any folders, not just the few shown when you click on 'move to'. The current version of Outlook allows you to expand the folder list so users can find the folder they want to move emails to, but the beta version got rid of that function.

    4,206 votes
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    262 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Update November 2017:

    We recently updated the Move to dropdown (in the command bar) and the Move to context menu item to prioritize your most-recently used folders. We believe this is an improvement that you will prefer over the fixed alphabetized list.

    To create a new folder, simply use the New folder item in the folder pane.

    Please enjoy the rest of Outlook.com!

  9. show date and time of our reply to a message

    Lost feature: in the Classic version, showing at the top of a received message isa notation of the date and time when we replied to that message. It used to say, "you replied 10/19/2018, 7:34 am." Once I saw that confirmation, I knew whether to delete or move that received email from my inbox.

    This feature is important, as it confirms not only that I have replied and that the message was sent successfully, it allows me to easily reference that reply in follow up emails. I can easily search for and confirm the content of my reply by accessing…

    130 votes
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    22 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. Junk Folder Overflowing with Junk

    I have 66 junk e-mails, it's too much to sift through in case a legitimate e-mail was put in my junk folder. Please: if it's 100% certified junk don't even put it in the junk folder. If the system isn't sure, then yeah go ahead and put it in there. You can be pretty certain e-mails like "russian beauty" and "rock hard *****" are junk - I don't even want to read them. Please fix this system it's a glaring issue.

    14 votes
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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. Option to turn off Conversation view

    Please allow option to turn off conversation view.

    911 votes
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    305 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you all for taking the time to provide such detailed feedback and sharing your opinions. Also I want to thank you for using outlook.com!

    Now I just wanted to take a moment and provide you an update around some of the conversation view settings. There has been some folks that rather not have the conversation view, and return to the older style of viewing. I am happy to say that this is now an option

    To do this do the following:

    1) Go to the Gear menu in the top of the new outlook.com experience
    2) This opens the quick settings pane.
    3) For Conversation View, you can select Off. This will put you back into the experience you are more used to.

    Finally, you can also change the sort order (newest on top, newest on bottom). This should give you the same flexibility that you had…

  12. See more emails and not more advertising

    Please, don't add advertising on our page of outlook or, if it's not possible, put them on the right side of the emails and very thin, so that way we will be able to see a lot of the emails that we have received and not only one or two as now.

    52 votes
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    240 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for using outlook.com and providing the great feedback! We are constantly looking at ways of improving our ad experience. I did want to let you know that if you have an Office 365 subscription, you actually do get an Ad Free Outlook.com experience as well as more space!

    Thanks for the feedback and please keep it coming.

    David Los

  13. More options for reminder times

    Miss being able to add alerts. ie a week two days and two hours, as with the old version.

    146 votes
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    30 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  14. Safelinks isn't working

    I can't click any link in any e-mail on any device.
    Service Unavailable
    HTTP Error 503. The service is unavailable.

    31 votes
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    35 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off thank you for reporting the issues you have been having with safelinks. There was a bug that did impact the safelinks for a short period of time. This has since been resolved and everything should be operating normally.

    If you are seeing anything else, please feel free to reach back out!

    Thanks

    David Los

  15. Keep Notes Section In Calendar Event

    When making a calendar event in the current Outlook.com there is a section to add notes. This is missing in the Beta Calendar. Notes are visible in the Beta from entries made in the current Outlook.com Calendar but you are unable to edit them. I use the notes section to remind me of details about calendar events. The loss of this option would force me to use a different Calendar app/service.

    767 votes
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    323 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  16. Low-contrast colors in Outlook.com Beta Calendar

    The color scheme used by the new Outlook.com Beta Calendar - particularly on the Month view, which this feedback is referring to - is a huge step backwards in user-friendliness and accessible design.

    I make extensive use of categories in my calendar, with each category using a different color. With the pre-beta Outlook.com Calendar, the calendar appointments on the Month view were displayed as a solid, high-contrast, rectangular block of bold color with the title in bold text inside the block. The colors and styling closely matched those used in the Outlook 2016 desktop client, which made it very easy…

    85 votes
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    25 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! The deployment for an option to switch to more saturated calendar colors in the new Outlook is now complete.

    If you would like to try out this experience, please click on the gear icon in the top right of your calendar module to access your settings, and toggle “Bold event colors”.

  17. Reading Pane on the Bottom

    I'd like the reading pane on the bottom of the screen.

    3,753 votes
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    425 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. I used to be able to alphabetically sort emails in folders by subject. This is no longer an option. Please add a subject sort.

    I set up over 250 recipes using the subject sort that was previously available. Now I have a folder of recipes that I have to go through one by one to find a particular recipe. Please restore our ability to select a sort by subject within folders.

    162 votes
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    98 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. the look and feel

    The look and feel is just terrible. There is way too much going on. I would like to keep it simple just like with the current UI. If this beta doesnt change and goes to production I am definitely switching over to gmail

    994 votes
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    25 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  20. Shrinking emails!!

    the ads cause the email to shrink and makes it very hard to see the email. could you please remove the ads on the right side. Thanks

    272 votes
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    22 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for taking the time to provide us with feedback about the new Outlook.com experience! We truly value it and appreciate you picking us for your email!

    I did want to take a few seconds and let you all know that there is an option to get an ad free experience of Outlook.com. If you have an Office 365 subscription, one of the benefits is an ad free experience on Outlook.com.

    You can get an Office 365 subscription by clicking on the Get Premium button in the left hand column.

    For those that don’t want to get a subscription there are two other options that might feel better. First you can turn off the Reading pane. This will give more space when you open up a message.

    Secondly, you are able to double click on a message and open it in a pop-out window.

    Hope this helps!

    David Los

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