OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

The new Outlook.com

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  1. back to inbox

    When I delete an email, I don't want to go to previous or next email. I want it to go back to my inbox. When I select do nothing, it stays on the deleted email and I have to click on Inbox to verify it was deleted and get back to inbox. The old version just went back to inbox.

    356 votes
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    26 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback on the Outlook.com beta! We’re glad to inform that you can change this setting yourself by taking these steps:

    1. Go to Quick Settings (gear icon in the top right) → View full settings → Mail → Layout
    2. Scroll to the Reading Pane section
    3. Under the option: “What do you want to happen when you move or delete the item you are viewing?”, pick the option: “Return to the message list”

    If this is the mode you prefer, go right ahead and personalize your Outlook.com that way!

  2. Restore the option to use Categories / Labels / Tags

    Hello,

    In the current Outlook Mail you can have both Folders and Categories / Labels / Tags.

    Could you enable it for the new Outlook as well?

    Thank You.

    1,414 votes
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    100 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! We’re glad to inform that we’ve heard your feedback and have rebuilt categories with some added features!

    You can now easily apply a custom category and give it a name and color of your choice by either clicking the “Categorize” button in the top menu bar or by right-clicking on an email and going to “Categorize”. You can also filter a category by directly clicking on it in your list of emails.

    We have even more innovation planned soon for categories. For more help on using categories, please visit:
    https://support.office.com/en-us/article/use-categories-in-outlook-com-a0f709a4-9bd8-45d7-a2b3-b6f8c299e079#bkmk_beta

  3. dark/night mode is essential

    Nowadays a dark or night mode is a necessary feature IMO.

    1,073 votes
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    379 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    It is my greatest pleasure to share this piece of news with you: Dark Mode is here, on the new Outlook.com!

    What is Dark Mode?
    Dark Mode is a more-pleasant way to read your Outlook.com email if you prefer interfaces that are less bright or if you are in a low-light environment. Dark Mode is available on the new Outlook.com experience (formerly known as the Outlook.com Beta experience) only.

    How do I turn it on?
    To turn on Dark Mode, open the Quick Settings panel by selecting the Gear icon at the top of your screen. The option to enable Dark Mode is near the top of the panel, immediately under Theme selection. If your browser is unable to support Dark Mode, consider using Microsoft Edge.

    Why is Dark Mode not a theme?
    When we designed Dark Mode, we debated having it exist in Outlook.com as a theme. We quickly…

  4. 1,131 votes
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    74 comments  ·  Flag idea as inappropriate…  ·  Admin →

    December 2017: A checkbox has always been available in the message list for you to select multiple items with. Moving your mouse cursor over the colored circles that have sender pictures (on the left side in the message list), you will find an unfilled checkbox for you to check. You can perform multi-select actions this way, before deleting.

  5. Trouble with printing emails

    When I try to print certain emails, it will only print what was in the inbox or the entire webpage as one page. Exiting beta allowed me to print only the email directly.

    82 votes
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    121 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, Thank you all for using the new outlook.com experience and for reporting feedback!

    I just wanted to let you all know that over the last few months we have been working on improving and ensuring the print experience is working as you expect.

    All of the known bugs and issues should be resolved. Please give printing another try. And as always, please leave any feedback you may have!

  6. New feedback

    I use this service for a little time. And it is very unprotected. Somebody hacked my account and I was blocked. Seems nobody can help me

    15 votes
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    28 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  7. I don't have a mobile phone, so I how can I verify without a code?

    I don't have a mobile phone, so I how can I verify without a code?

    7 votes
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    32 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  8. 25 votes
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    5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  9. Search calendar feature needed

    We would like to search the calendar for events like we can for emails

    272 votes
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    115 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  10. Restore View Source

    Restore the View Source feature. Ideally, it would be more like the old Hotmail mechanism where the source opened in a separate web page that could be saved instead of a popup from which the user must copy

    902 votes
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    356 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all – Thanks for using Outlook.com! I just wanted to let you know that there is now a way to view Message Source. To do this, do the following:

    1) Select the message that you want to view
    2) In the reading pane you will see a little Chevron (arrow down) next to the Reply, Reply All, Forward buttons.
    3) When you click it you will see View Message Source.

    Hope this helps!

    Feel free to keep the feedback coming!

  11. Hate the beta

    i really hate
    the new update
    hate hate hate
    the new update
    it not even great
    the new update
    reasons why i hate?
    why i can think of 8
    so change it back mate
    to the old update

    (BTW the only good thing is colours)

    1,059 votes
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    178 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I just want to thank each and everyone of you for taking the time and providing feedback on the new Outlook.com experience. I totally appreciate that updates can often be frustrating when things change. I also want to thank everyone that has provided feedback over the course of the Beta to ensure that we address feedback.

    With that being said, I do want to offer some types/advice on some options that you can select to get a view that is more in line with the old experience. This includes turning off the Colored bubbles :)

    First click on the Gear in the top right hand corner. This will load the Quick Settings Pane. This pane includes all of the key features that are likely different between the old experience and the new experience.

    To get a view that is similar to the old view I would turn off…

  12. I am so very upset that you have now forced the beta client on us without the slightest consideration for those of us that do NOT want our m

    I am so very upset that you have now forced the beta client on us without the slightest consideration for those of us that do NOT want our mail client looking like a giant cartoon. If you include themes, then why not include one that emulates the old client? Duh! I don't need initials when I can read the name, I don't need colors. (have you ever considered how this messes with colorblind people?) And I need the ability to adjust the font size without changing my browser size. I'll give you some time to fix this. I am paying…

    45 votes
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    22 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Good morning, I just wanted to take a minute and thank you personally for providing feedback about the new Outlook.com experience, and even more importantly picking Outlook.com as your email provider.

    I did want to let you know that the new features that we have introduced are all able to be disabled if you are not a fan of the circles and colors. I wanted to provide you some steps. Once you have these items disabled it should look very similar to your old experience.

    First click on the gear in the top right. This will open up the Quick Settings Pane. From here I would recommend trying to toggle off the following. As you turn them off the screen behind will update so you can see what is changing.

    1) Sender Photos (this is the colored circles)
    2) Sort by Date – This removes the date headers (Today, Yesterday,…

  13. I should be able to block senders and domains from my junk folder.

    I should be able to block senders and domains from the junk folder--that's why it exists. Currently, I have to copy, then go to Settings, then paste. At least on a Mac, that doesn't work. I try to copy--it says to send to the clipboard, but when I try to paste, it pastes whatever I previously copied--not the email address. So essentially, I can't block anyone. This needs to be fixed now, as spam has greatly increased lately.

    103 votes
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    24 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback!

    You can block a user by selecting a message(s) and then:
    - In the junk folder by clicking “Not spam” → “Block” in the top menu bar
    - In any folder by right-clicking → “Block”
    - On any email item by selecting More actions (“…” menu next to reply/forward) → “Block sender”

  14. Allow Block Senders to block Top Level Domains

    I am pretty sure I will NEVER need to get email from the top level domains .ru or .xyz. These messages are ALWAYS spam. just let us block these top level domains.

    1,034 votes
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    72 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! We’re glad to inform that you can now block top-level domains in Outlook.

    Go to:
    1) Settings (gear icon in top right)
    2) Click “View full settings”
    3) Click “Junk email”
    4) Scroll to “Blocked domains” section
    5) Type in a domain name you want to block (For example, if I want to block all emails from @blockeddomain.com, enter “blockeddomain.com”
    6) Click “Add”

  15. 16 votes
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    4 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! We have just released an option to switch to more saturated calendar colors in the new Outlook.

    If you would like to try out this experience, please click on the gear icon in the top right of your calendar module to access your settings, and toggle “Bold event colors”.

  16. New feedback

    The new look of Outlook is childish and garish. Hate the ident things, hate 'today' and 'yesterday' - I am an intelligent adult and can tell when things were sent. I'd change my email if it wasn't such a pain to do. THIS IS DISGUSTING. I am so angry.

    13 votes
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    28 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  17. FADE COLOURS

    PLEASE MAKE SOMETHING WITH THE COLOURS.BRING BACK THE PREVIOUS COLOURS OR MAKE THE NEW A LITTLE MORE DARKER.

    11 votes
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    2 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! We have just released an option to switch to more saturated calendar colors in the new Outlook.

    If you would like to try out this experience, please click on the gear icon in the top right of your calendar module to access your settings, and toggle “Bold event colors”.

  18. Hate the bubbles with initials on it. I can see their name and it causes less emails to be displayed, meaning more scrolling for me.

    Disable the initial bubbles. Or make them smaller. If you are going to use colours, let the user decide which colours to use. Black for advertising, blue for family, red for friend, etc. It would make it much easier to scroll through and find something you are looking for.

    80 votes
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    8 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Missing deleted / junk mail

    With the latest format, I'm unable to find a way to view deleted messages or messages that were sent to junk mail.

    4 votes
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    30 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  20. Small message displaying area

    The screen is divided into four parts where the message displaying area looks small, it feels congested to me. The round icon colour for the contacts can be darker so it would blend in with the UI. The fonts look good, spam filter is awesome, surfing speed is good, and ads on the right side is not that annoying till now for me.

    388 votes
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    208 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for taking the time to provide feedback about your experiences with the new Outlook.com experience.

    We have been working to adjust the experience based on all of your feedback. Since we have introduced some settings, I wanted to make sure you were all aware of them.

    When you are signed in, you can click on the gear in the top right hand corner. From here it will load the quick settings pane. This pane will allow you to disable/enable features that will make it feel more like the old experience.

    Specifically I want to call out the Reading Pane. The old experience had the reading pane defaulted to OFF. What I would recommend doing is trying to hide it and see if that helps improve your experience.

    Hope this helps

    David Los

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