OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. PLEASE HELP WITH JUNK and SPAM!

    PLEASE HELP WITH JUNK and SPAM!

    I am getting A TON of really inappropriate and obviously spam e-mails. Whatever MSN and Hotmail are currently doing to ensure these do not come to our mailboxes (ANY folder, including JUNK - I DO NOT WANT TO SEE THIS!) is not working. Can I PLEASE speak to someone about this problem. It's been increasing over the last year and I'm really tired of it. It's not appropriate and these are very clearly not "real" e-mails. I do not have time in the day to block individually. PLEASE contact me about this problem. I'm…

    260 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    448 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for taking the time to report your issues with our spam filters, as well as for using Outlook.com.

    I just wanted to let you all know that as of this morning we have made some changes to our spam filters. This should help reduce some of the levels of spam you may have been experiencing.

    Thanks

    David Los

  2. I like the mode with the Reading Pane off

    You turned it on for me... can you let me turn it off?

    The Reading Pane takes up too much space on the right, and I want my previews to show up in an ordered way (right now it might be a little hard to tell which word belongs to which thing).

    29,232 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2107 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! We’re glad to inform that you can turn the Reading Pane off yourself by taking these steps:

    1. Go to Settings (you should see the Quick Settings in the side pane)
    2. Reading pane > Hide (it’s a radio button)

    If this is the mode you prefer, go right ahead and personalize your Outlook.com that way!

  3. sign out button

    provide separate sign out/log out button. NOT from a drop down menu.

    12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Deleted items re-appearing

    Getting really sixk of deleting emails only to have them reappear multiple times.

    566 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    642 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Hey all, wanted to provide an update here. It seems like some people are having an issue where the deleted items are causing the mailbox to hit the storage limit. Please select all messages in deleted items by clicking the circle check mark next to Deleted Items. Then choose “Empty folder”. This should delete all items and free up storage in your mailbox. If you are having trouble sending emails because of a storage limit, this should help

    If you are having other issues, please fill out this form and we’ll try to see what’s going on: https://forms.microsoft.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR3M5kvKXLUxLg5HHvJDXsGlUMTkyUVdRNjlQV1c5UThZWVhORE04WjJUSS4u

    Colin

  5. Rules are not working

    my email rule is not work

    1,059 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    312 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you, everyone, for reporting this issue to us. We understand the frustration around this issue that has been ongoing for some time, and are working to track down issues.

    In order to help us pinpoint issues, please be as descriptive as possible in highlighting what your specific issue is when posting a comment.

    In the meanwhile, here are some instructions and help to attempt to mitigate issues with your Mailbox:

    - In order to create rules: 1) Right-click on a specific email and select “Create rule”. 2) Select the overflow menu in the top menu bar and click “Create rule”. 3) Click “Settings” → “Mail” → “Rules” → “Add new rules”

    - Rules run in order from top to bottom on your rules list in the rules settings page. If you have a rule created with the option “Stop processing more rules” (enabled by default), once that rule condition…

  6. Can no longer drag & drop emails to folders

    Can no longer drag and drop emails to folders. It only works if that email is not the current one open. So if I have only one email left in my inbox (I like to keep my inbox empty) I can't drag and drop that last remaining email because that one is "open" I have to click on the little circle to the left of the email, then from the drop down folder menu click on the folder I want it to go to. This is more time consuming .This is using google chrome and IE and from other computers…

    1,167 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    138 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  7. Block unwanted mail

    PLEASE add BLOCK to the Delete Box. That should be so easy for you to do.

            Thank you.
    

    77 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  8. 4,760 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1146 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback! The colorful circles are what we call Sender Images. If you have a photo for that contact, it will be displayed when you have an email from them. When you don’t have a photo the circles are filled in with color and the initials of the sender.

    Now I totally understand that you don’t like them! I know not everyone enjoys every feature we introduce, however we do offer flexibility by disabling them if you don’t like them.

    To turn these off do the following:
    1) Click on the Gear in the upper right hand corner
    2) In the Quick Settings Pane that opened look for Sender Photos
    3) You can enable or disable the Sender photos right there.

    Thanks for the feedback, and please keep it coming!

    David Los

  9. Dark theme with dark mode and dark writing pan

    dark theme is not available with dark mode also in dark mode the writing pan is still in light mode. make it dark as well to avoid eyes irritation and save battery life as well

    161 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Update Outlook so that email addresses with abnormal characters (not "special" or normal) can be blocked by command and rules.

    There is A LOT, and I really mean A LOT, of spam mails that use email addresses which include characters that we don't normally find anywhere in ASCII. We need Outlook to become able to block and IMMEDIATELY REMOVE email addresses that include non-ASCII characters, very badly.

    These email spammers are willing to make any nonsense character be inserted into the sending address at any cost, just to waste space and time.

    26 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. mailbox not receiving mail

    My mailbox is still not receiving email after deleting a bunch of emails yesterday. What's the deal and how do I get my mailbox/account active again?

    42 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  43 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. Where is the block button in junk mail?

    Where is the block button in junk mail? I used to be able to instantly block an address, now I have to open the email, cut and paste the address, and go to settings to block?! I thought updates were supposed to make things easier, not add more work.

    411 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    161 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for using Outlook.com!

    To block a user from the junk email folder, either:
    - Select one or more emails and click the “Not Junk” dropdown in the top menu bar → “Block”
    - Right-click on an email and select “Block”.

    Note: In non-junk folders, the option to block a user is under the “Junk” dropdown in the top menu bar

  13. Can't attach files - STILL!

    Outlook.com has become a failure. It would seem that 90% of the time I'm unable to send an email with an attachment as I get to notifications to say either "The following files couldn't be attached" or "this message can't be saved at the moment". If this is a lame attempt to have me use the cloud or go 'pro' it has failed. I will now go to Gmail. MS - you're becoming a legacy and not current and vital!!

    353 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  110 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. When scrolling through mail it is auto jumping back to top of the page

    When scrolling down through emails it keeps randomly returning to the top of the list. When scrolling through older emails and having to wait for them to load into the list it is frustrating to have to go back down and wait each time for them to load.

    832 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    357 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve identified one of the issues with Firefox which will be fixed when Firefox updates to version 57.

    One of our users has also posted a solution for Firefox that seems to work that you can try in the interim:
    1) Type “about:config” in the address bar.
    2) Click the “I accept the risk” button.
    3) Type “accessibility.blockautorefresh” in the search box (though, you might not have to do this – for me it is the third item from the very top in config).
    4) Double-click on the first item that appears to modify the value to “true”.
    5) Restart Firefox.

    We are also working on improving reliability and performance while scrolling that will help alleviate this issue on other browsers like Chrome, Edge, and IE. Those changes should be available soon and we will update this thread once those have been released.

    Thank you for your patience and understanding.

  15. Scroll Bar Disappearing

    How the **** can you subject your users to a product as bad as this?

    The scrol bar keeps disappearing. The list of emails keeps updating.

    Are you mad?

    449 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    112 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  16. I simply do not like it. I do not understand why you people continue to ***** up an email service that did not need to be changed.

    I simply do not like it. I do not understand why you people continue to ***** up an email service that did not need to be changed. There was absolutely nothing wrong with the original Hotmail.

    638 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    245 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you all for using outlook.com and for providing such great feedback. I wanted to address the feedback that you have left about not being able to do some of the advanced search that you had in the older outlook.com experience.

    We actually do have advanced search. When you click in the Search box at the top of the screen, it will expand and there is a “filter” icon. If you click that icon you should be able to do date search, attachments, etc.

    Hope this helps

    David Los

  17. "Get started" new box under emails

    I have this new "get started" section at the foot of my inbox and I cant delete it even though all the boxes are ticked. What is happening?

    35 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    31 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. Rule Move all messages in the Inbox folder and all future messages "when creating a rule.

    Hello, Devs

    Please return the option to Move all messages in the Inbox folder and all future messages when creating a rule, it is of extreme importance this feature, THAT EXISTS THE YEARS in the classic version and was withdrawn in the new one.

    Why did they do that? They have taken a role that is important in day-to-day life.

    642 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    57 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback.

    To create the sweep rule to move all messages from a user in the Inbox folder and all future messages:
    1) Select the email or emails with the senders you which to move
    2) Click the “Sweep” Button or click “Move-to → Move all emails from”
    3) Select the option “Move all messages from the Inbox folder and any future messages”
    4) Choose the folder you wish to move these messages to
    5) Click “Ok”

  19. 664 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    383 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  20. Love Dark Mode

    Its fantastic to use dark mode for outlook mail and I hope that you will provide dark mode to other services such as One drive, One note and tasks etc

    382 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    106 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

The new Outlook.com

Categories

Feedback and Knowledge Base