OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

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  1. Want Classic Back!

    Title: Want Classic Back: I want switched back to classic view. There is no option for me to switch to classic. I was forced to use beta. Please make it an option to choose.

    7,767 votes
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    2702 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I just want to thank each and everyone of you for taking the time and providing feedback on the new Outlook.com experience. I totally appreciate that updates can often be frustrating when things change. I also want to thank everyone that has provided feedback over the course of the Beta to ensure that we address feedback.

    With that being said, I do want to offer some types/advice on some options that you can select to get a view that is more in line with the old experience. This includes turning off the Colored bubbles :)

    First click on the Gear in the top right hand corner. This will load the Quick Settings Pane. This pane includes all of the key features that are likely different between the old experience and the new experience.

    To get a view that is similar to the old view I would turn off…

  2. Files menu EXPANDED?? Why?!!!!

    Why Outlook opens with Files menu expanded??!! I don't want that everyone may seen it!!

    87 votes
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    66 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Outlook update SO SLOW!

    Outlook update SO SLOW!
    Just tried looking for an email which turned out to be a year ago to the day, couldn't remember email address/identity of sender. Scrolling back through history is w-a-a-a-y-y slower than previous.

    5,169 votes
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    1495 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, we’ve fixed some things related to performance. Please create new suggestions or add more information if you are experiencing slow performance!

    We’ve created a forum which will allow you to better investigate.

    Form link:

    forms.office.com/Pages/ResponsePage.aspx?id..

    Thanks

    Colin

  4. BLOCK EMAIL ADDRESSES

    BLOCK EMAIL ADDRESSES - The option to block junk email addresses used to be on your menu along with Sweep, Move to and Delete. An update you made 1-2 years ago removed this, making it MORE cumbersome to block bogus email addresses. Now I have to (1) select one or more email addresses, (2) right-click, (3) then select Block. Please restore this to the menu bar.

    630 votes
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    127 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey, thanks for your feedback! You can currently do this from the menu bar. When you’ve opened an email (or selected multiple), click the “Junk” dropdown button in the command bar. You can find this button below the search bar, next to the “Delete” and “Archive” buttons. Then select “Block” from the menu that appears below the “Junk” button.

    Colin

  5. I am not able to check my contact list alphabetically while sending email by clicking on new email .

    I am not able to check my contact list alphabetically while sending email by clicking on new email .

    178 votes
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    220 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    As of yesterday, the Contact Picker dialog has been returned to an alphabetical A-Z sort order. As many comments show, lots of Outlook.com users are already seeing the fixed behavior. If you do not observe this in your Outlook Web session, you will need to refresh your browser (or maybe even clear your cache).

    Again, the sort order not being alphabetical A-Z was always a bug and was never by design.

    You may be interested to know the next item on our plan for the Contact Picker: Soon, there will be a way to type letters and by so doing filter the list down to matching entries. This means you shouldn’t need to scroll over and over, in the future.

    Thanks for your continued support.

  6. "Send" goes to drafts

    Everything I "send" goes to drafts and doesn't get sent.

    856 votes
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    695 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. Infinite scroll makes it impossible to get to old emails

    Previous iterations of outlook.com have used pagination or viewport scrolling to allow me to accurately jump to any point in the middle of my inbox. The new layout, however, uses infinite scrolling, meaning that if I want to view a message more than a few days old, I have to scroll to the bottom, wait for a few messages to load, scroll to the bottom, wait for more messages to load, ad infinitum.

    In fact, I can't any way in the new inbox of jumping to a historical email. If I can remember that I received an email at the…

    4,023 votes
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    255 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback! We recommend that you use Search to find older emails.

    If you click in the search bar, on the right (next to the search icon) you will see a dropdown menu that says “All folders”.

    Click on this menu, and then select the date range that you want to search in. Once you’ve applied this date range, you can search within just those dates to see your emails.

    Colin

  8. Mail > Subscription

    Hotmail/Outlook- Mail > Subscriptions > I can not delete newsletters I did not subscribe to
    Under my settings>mail>subscriptions - there is a ton of newsletters/junk email/spam that I never added and can not delete. I don't know how they got there and how can i remove them.

    Image

    No matter what I've tried to delete these it doesn't work - spammers latched themselves this way?

    525 votes
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    394 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve finished the development work and will be rolling out a new version of the subscription manager over the next few weeks!

    You may see that your subscriptions are deleted and the subscription manager is reset. We’re doing this so that we can purge all of the incorrect subscriptions from your list.

    Colin

  9. Why don't allow us to log out?! Please direct us on how to log out.

    Why don't allow us to log out?! Please direct us on how to log out.

    39 votes
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    101 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback! In order to log out, click on the profile icon in the top right corner of the window. This is a round icon with either your profile image or your initials.

    When you click this icon, a pane will expand. “Sign out” is one of the options on this pane.

    Colin

  10. 140 votes
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    227 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Block Sender

    It is ridiculous that I have to type in the address of the email that is sending me junk. Why would I want to open an email to get the address? Just hitting the Block Sender was so much safer. This is ridiculous.

    1,218 votes
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    186 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  12. BLOCK/STOP ALL ADS

    BLOCK ALL ADS
    I WOULD RATHER LOOK AT THIS THAN ANY ADS
    STOP THE AD HARRASSMENT

    119 votes
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    42 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. Display Modes for Density or Compact

    isn't it possible to have more compact view? menus are taking lots of space in screen and way too annoying.

    5,840 votes
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    1484 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    I again thank each and everyone of you for using Outlook.com and for providing all of your feedback. I wanted to let you know that as of today we have enabled Density settings. There are three modes which control how tight and how much information is shown on the screen.

    To change the density settings click on the gear in the top right (settings). In the pane that opened you should see three setting Full, Medium and Compact.

    Hope this helps address some of the concerns around white space :)

    Thanks again,

    David Los

  14. Move or hide the "Files" section on the left bar

    The new section "Files" in the left bar (to access fast to the email attachments) should be moved below the main Mail Directories, because the main use of the interface is navigate between mails and not files.

    33 votes
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    9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. New feedback

    This new version is garbage, confusing, with avatars that I do not want to see, few emails per page and visually horrible. They should ask the user if they like the new version or allow the previous one to be used. I'm going to close the account after many years. It's just Horrible !!!

    1,456 votes
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    120 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  16. SPAM!

    The amount of annoying pop ups trying to push new "features" feels very untrustworthy. Mail services should not be confused with social interactive sites.

    184 votes
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    Completed  ·  71 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Spell check in Outlook

    Spell check used to be available in other ealier Outlook versions. Why not now?

    88 votes
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    169 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you to everyone using Outlook.com and for providing feedback. We wanted to let you know that as of today we have enabled spelling and grammar checking provided by Microsoft Editor for Chrome and Edge browsers (Firefox & Safari support to come soon). To access these suggestions, simply left click on the underlined text.

    As you type, you will get underlines in red or blue denoting spelling and grammar suggestions, respectively. For users with a premium or M365 account, you will also have access to writing refinement suggestions such as clarity, conciseness, and formality denoted by purpled underlines.

    To customize which types of suggestions show up, select the “Editor” button in the compose ribbon and select or deselect suggestion types. Or alternatively in settings → Mail → Compose and reply → Microsoft Editor.

    You can find more information about Editor usage in Outlook.com at: https://support.office.com/en-us/article/check-grammar-spelling-and-more-in-outlook-com-and-outlook-on-the-web-c6b1283d-81a2-47f1-bc85-9e8dfc0cbf15.

  18. PLEASE HELP WITH JUNK and SPAM!

    PLEASE HELP WITH JUNK and SPAM!

    I am getting A TON of really inappropriate and obviously spam e-mails. Whatever MSN and Hotmail are currently doing to ensure these do not come to our mailboxes (ANY folder, including JUNK - I DO NOT WANT TO SEE THIS!) is not working. Can I PLEASE speak to someone about this problem. It's been increasing over the last year and I'm really tired of it. It's not appropriate and these are very clearly not "real" e-mails. I do not have time in the day to block individually. PLEASE contact me about this problem. I'm…

    260 votes
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    447 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for taking the time to report your issues with our spam filters, as well as for using Outlook.com.

    I just wanted to let you all know that as of this morning we have made some changes to our spam filters. This should help reduce some of the levels of spam you may have been experiencing.

    Thanks

    David Los

  19. I like the mode with the Reading Pane off

    You turned it on for me... can you let me turn it off?

    The Reading Pane takes up too much space on the right, and I want my previews to show up in an ordered way (right now it might be a little hard to tell which word belongs to which thing).

    29,232 votes
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    2107 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! We’re glad to inform that you can turn the Reading Pane off yourself by taking these steps:

    1. Go to Settings (you should see the Quick Settings in the side pane)
    2. Reading pane > Hide (it’s a radio button)

    If this is the mode you prefer, go right ahead and personalize your Outlook.com that way!

  20. Deleted items re-appearing

    Getting really sixk of deleting emails only to have them reappear multiple times.

    566 votes
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    642 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Hey all, wanted to provide an update here. It seems like some people are having an issue where the deleted items are causing the mailbox to hit the storage limit. Please select all messages in deleted items by clicking the circle check mark next to Deleted Items. Then choose “Empty folder”. This should delete all items and free up storage in your mailbox. If you are having trouble sending emails because of a storage limit, this should help

    If you are having other issues, please fill out this form and we’ll try to see what’s going on: https://forms.microsoft.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR3M5kvKXLUxLg5HHvJDXsGlUMTkyUVdRNjlQV1c5UThZWVhORE04WjJUSS4u

    Colin

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