The new Outlook.com
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This is the forum where you can give us feedback about the new experiences in Outlook.com.
Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.
We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!
For more information, check out our help page.
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Infinite scroll makes it impossible to get to old emails
Previous iterations of outlook.com have used pagination or viewport scrolling to allow me to accurately jump to any point in the middle of my inbox. The new layout, however, uses infinite scrolling, meaning that if I want to view a message more than a few days old, I have to scroll to the bottom, wait for a few messages to load, scroll to the bottom, wait for more messages to load, ad infinitum.
In fact, I can't any way in the new inbox of jumping to a historical email. If I can remember that I received an email at the…
3,793 votesThank you for your feedback.
We are investigating different ways to make accessing older emails easier for our users. We will report back when we have an update to this. Thank you for your patience!
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"Send" goes to drafts
Everything I "send" goes to drafts and doesn't get sent.
708 votesHey there, I understand that we’re having sporadic problems with sending email, specifically that they are being moved to the Drafts folder but don’t seem to be sending.
One reason why this could happen is if your account becomes flagged for suspicious behavior. If you find yourself in this situation, please follow account verification instructions that are shown on the draft.
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Return Receipt
Return Receipt when e-mail is sent
591 votesThanks for the comment! We’re putting Read Receipts under consideration, for possible Outlook.com features.
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Can't attach files - STILL!
Outlook.com has become a failure. It would seem that 90% of the time I'm unable to send an email with an attachment as I get to notifications to say either "The following files couldn't be attached" or "this message can't be saved at the moment". If this is a lame attempt to have me use the cloud or go 'pro' it has failed. I will now go to Gmail. MS - you're becoming a legacy and not current and vital!!
261 votesThank you for your feedback! We are currently looking into this issue and will reply back once we have an update.
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Problem with "Manage Subscriptions" & Junk Email
Within the past 2 weeks I've been receiving excessive junk mail in my inbox, and most of it relates to subscriptions that I did not request, but which now show under Manage Subscriptions. I keep blocking the emails and have unsubscribed to the subscriptions in the mail tools, but I never had this problem before.
165 votesThank you for your feedback! We are currently looking into this issue and will reply back once we have an update.
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Undo Button
Change the Undo button to its original functionality as well as positioning. Previously the Undo button was on the right hand side of Web Outlook, ever since the update it move it to the left hand side. On top of changing location the button doesn't have the same functionality... previously when viewing an e-mail and deleting one, the undo button was featured on the right hand side as well.
233 votes -
Mail > Subscription
Hotmail/Outlook- Mail > Subscriptions > I can not delete newsletters I did not subscribe to
Under my settings>mail>subscriptions - there is a ton of newsletters/junk email/spam that I never added and can not delete. I don't know how they got there and how can i remove them.Image
No matter what I've tried to delete these it doesn't work - spammers latched themselves this way?
30 votes -
SAFE SENDERS BROKEN!!
Safe Senders all deleted and cannot save new ones!!
56 votes -
you did not answer my original question
did not receive any help to my query.
15 votes -
SPAMMERS CLONING MICROSOFT ACC EMAILS
Please find a way to stop "spammers" cloning one's Microsoft Account picture and email as I'm fed up with the amount of spam emails Im getting of late from "MYSELF TO MYSELF' with my account picture and email
16 votes -
Cannot Empty Other
Cannot empty Other without checking each email individually. What is going on??
5 votes -
30 day passcode
I want the 30 day wait for password change removed from my account. i dont need any security except my own security. Can't stand it beyond belief. Exempt my account from any 30 day wait. I dont appreciate anyone sweating my security except my self. Hate co dependency. Leave my account alone unless I invite you for assistance with something I cant resolve myself.
20 votes -
Can not move subfolder to a folder of the same level as inbox/drafts folder
I have one subfolder and I cant move it to the root level (same level as inbox/junk email/draft/sent items)
27 votes -
46 votes
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Delete/undo popup
What's with the delete/undo popup? Don't need. Distracting.
21 votes -
Cannot read Older Emails
cannot read older emails I have saved fro a few years ago. Cannot write in Japanese as the characters won't go through to the recipient.
37 votes -
Deleted Items Folder - Mass vs Selective Delete of Items
Deleted Items Folder - Need to be able to delete items by the page by clicking the Deleted Items button - available in previous version. New version selects all mail in Deleted Items folder to be deleted. I now have to select emails individually to delete - wasting my time.
33 votes -
Select checkbox
The Master checkbox used to only select what was on my screen, this made it easy for me to clear batches of email quickly. Now, the checkbox selects everything in a folder, even if I've not had a chance to see it. This is not helpful at all.
36 votes -
Undo box
Don't like new grey box appearing to undo delete
20 votes -
Inbox and scrolling
Lots of problems with "scrolling"...this one is -- Email inbox--With scrolling so slow, I should AT LEAST be able to scroll with the page down/up buttons but there is no response...I am left with clicking for the down arrow in the scroll bar, over & Over & OVER & OVER & OVER.....!!! with only a line or few at a time!
ALSO, when use quick-link icon to delete email, I have to wait 5-10 seconds, PER EMAIL that I delete, before it will show me the list of emails in the inbox, so I can continue. Really...THIS is what you…43 votes
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