OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

New experiences in Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

New experiences in Outlook.com

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  • Hot ideas
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  1. Want Classic Back!

    Title: Want Classic Back: I want switched back to classic view. There is no option for me to switch to classic. I was forced to use beta. Please make it an option to choose.

    3,495 votes
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      1138 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    • Outlook update SO SLOW!

      Outlook update SO SLOW!
      Just tried looking for an email which turned out to be a year ago to the day, couldn't remember email address/identity of sender. Scrolling back through history is w-a-a-a-y-y slower than previous.

      2,228 votes
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        681 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
      • Infinite scroll makes it impossible to get to old emails

        Previous iterations of outlook.com have used pagination or viewport scrolling to allow me to accurately jump to any point in the middle of my inbox. The new layout, however, uses infinite scrolling, meaning that if I want to view a message more than a few days old, I have to scroll to the bottom, wait for a few messages to load, scroll to the bottom, wait for more messages to load, ad infinitum.

        In fact, I can't any way in the new inbox of jumping to a historical email. If I can remember that I received an email at the…

        1,358 votes
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          53 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
        • Desparate to keep the classic version layout of emails or at least have both classic and beta coexist and let people decide which prefer

          I can't even scroll down more than 1 day to read older emails. I have emails from over a year ago that need to be looked at a moments notice. Can only do that with the classic version. Please keep both and let the people choose which they prefer. I will always choose the classic. There are no bright colors shoved in my face everywhere so I can tell if I actually read an email or not, and I am able to see 18-19 emails listed in one page unlike the horrible beta. Keep both versions. There are so many…

          1,012 votes
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            49 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
          • Can't open email

            cant open anything on windows 7 what have you done

            891 votes
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              164 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
            • unable to send and receive mail

              unable to send and received mail

              1,041 votes
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                278 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
              • Location of the trash symbol / Delete Button: Can click this accidentally

                the trash symbol for deleting an email is on a very inconvenient place, as you easily click this accidently when you want to see the content of the email.

                415 votes
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                  45 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Page Freezes

                  There is lag within the new interface!!!
                  The program freezes when you click on a button- takes ten seconds to react!!!
                  Why the **** did you change it in the first place? It was fine, the way it was! This new interface, clearly isn't READY!!!

                  433 votes
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                    46 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • No feedback on Help or way to request extra help when given answer is wrong or out of date

                    No feedback on Help or way to request extra help when given answer is wrong or out of date :(

                    632 votes
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                      219 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
                    • I Don't Like Beta why change it

                      Please do not change from the old format of email. It was working well - why change it ?

                      148 votes
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                        405 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                        Thank you for your feedback. We appreciate that you took the time to write to us.

                        You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                        We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                        You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                        -The Outlook.com Team

                      • Deleted items re-appearing

                        Getting really sixk of deleting emails only to have them reappear multiple times.

                        181 votes
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                          212 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

                          Thank you for submitting feedback on this issue. We are actively investigating what may be occurring here and plan to address this issue as quickly as possible. Whenever possible, please also include your browser and browser version so we can better isolate the problem. Thanks for your continued help!

                        • New feedback

                          The new outlook is NOT efficient. Adding ways of editing row and column size would be very useful. Right now it shows much less info on the screen at once for emails. Personally I'd prefer much smaller amount of pixels as border per row and dragging column width (similar to other microsoft products). This is all assuming old outlook.com appearance is no longer supported

                          761 votes
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                            60 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Can no longer drag & drop emails to folders

                            Can no longer drag and drop emails to folders. It only works if that email is not the current one open. So if I have only one email left in my inbox (I like to keep my inbox empty) I can't drag and drop that last remaining email because that one is "open" I have to click on the little circle to the left of the email, then from the drop down folder menu click on the folder I want it to go to. This is more time consuming .This is using google chrome and IE and from other computers…

                            403 votes
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                              74 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
                            • Love Dark Mode

                              Its fantastic to use dark mode for outlook mail and I hope that you will provide dark mode to other services such as One drive, One note and tasks etc

                              108 votes
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                                85 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Where is the block button in junk mail?

                                Where is the block button in junk mail? I used to be able to instantly block an address, now I have to open the email, cut and paste the address, and go to settings to block?! I thought updates were supposed to make things easier, not add more work.

                                55 votes
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                                  21 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                • Rules are not working

                                  my email rule is not work

                                  236 votes
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                                    78 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Don't show the Splash screen each time

                                    If you're trying to chase me away from using Outlook, you're on the right track. Do I have to click to remove the popup announcement about the "improved" Outlook every single time I sign in? Do all the swell new features you crow about cause the extreme slowness of the system? Do you think people might not want your brilliant innovations forced on them, they're happy with things as they were?

                                    23 votes
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                                      45 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello all – I just wanted to provide a quick update. We were able to get a patch pushed out which disabled the spalsh screen that some of you were seeing on each login.

                                      You should not be seeing the issue any more. However, I do want to let you know that it is highly likely that you will see it one more time in the coming days. As the fix to the bug roles out it will trigger the screen just one more time.

                                      Thank you for reporting this issue, and sorry for the annoyance it caused!

                                      Thanks

                                      David Los

                                    • Rule Move all messages in the Inbox folder and all future messages "when creating a rule.

                                      Hello, Devs

                                      Please return the option to Move all messages in the Inbox folder and all future messages when creating a rule, it is of extreme importance this feature, THAT EXISTS THE YEARS in the classic version and was withdrawn in the new one.

                                      Why did they do that? They have taken a role that is important in day-to-day life.

                                      315 votes
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                                        45 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
                                      • When scrolling through mail it is auto jumping back to top of the page

                                        When scrolling down through emails it keeps randomly returning to the top of the list. When scrolling through older emails and having to wait for them to load into the list it is frustrating to have to go back down and wait each time for them to load.

                                        444 votes
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                                          206 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
                                        • improve spam filters

                                          Improve your SPAM filter which is next to useless. How may offers for "LULL" mattresses do you think I need? When my email was hacked it took only a few hours for Microsoft to suspend my account. Why can't you identify all these useless emails as easily?

                                          1,003 votes
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                                            506 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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