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How can we make Outlook Customer Manager better?

Allow Disabling of "Focused" feature in OCM

Please create a SETTINGS page for OCM and allow customization, such as disabling the "Focused" feature. Similar to how "Focused inboxes" can be disabled in Outlook.

Focused isn't a useful feature for my business. It's actually distracting.

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Chad shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • lucas.garlepp@outlook.com commented  ·   ·  Flag as inappropriate

    Agree - the first thing I did was turn off my focused inbox. How do I know that what the system considers unimportant to me is accurate? No thank you.

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