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How can we make Outlook Customer Manager better?

Sync Business Center contacts

The Business Center apps contacts tab has a field to show whether a contact is a customer or a lead - this information seems not to be available anywhere in OCM, which makes using Business Center with OCM pretty much pointless. Surely, the fields should be synced.

29 votes
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    David shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        I also agree. Why would there be different contact information in different sections of O365?

      • DRod commented  ·   ·  Flag as inappropriate

        Pretty much useless as a basic CRM without this simple function

      • Anonymous commented  ·   ·  Flag as inappropriate

        Totally agree. The OCM should contain the master contact list for the company, which should feed up into the Business Centre for corporate marketing and communication initiatives.

        Currently there is a lot of awkward export/import

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