OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

How can we make Outlook Customer Manager better?

Sync Business Center contacts

The Business Center apps contacts tab has a field to show whether a contact is a customer or a lead - this information seems not to be available anywhere in OCM, which makes using Business Center with OCM pretty much pointless. Surely, the fields should be synced.

31 votes
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

David shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

3 comments

Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
Submitting...
  • Anonymous commented  ·   ·  Flag as inappropriate

    I also agree. Why would there be different contact information in different sections of O365?

  • DRod commented  ·   ·  Flag as inappropriate

    Pretty much useless as a basic CRM without this simple function

  • Anonymous commented  ·   ·  Flag as inappropriate

    Totally agree. The OCM should contain the master contact list for the company, which should feed up into the Business Centre for corporate marketing and communication initiatives.

    Currently there is a lot of awkward export/import

Feedback and Knowledge Base