OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

How can we make Outlook Customer Manager better?

I would like to open OCM from a contact's page, by finding a contact (in people) and then clicking an icon to find all the linked actions

Generally if I want to find out where I am upto regarding a particular contact I would go to that person's file (Contact page). But in OCM the OCM icon does not appear on the ribbon when in the contact page. this is crazy.
If I want to know who I need to call next, I can go to tasks, and there is the task and there is the icon for OCM, but if I want to know what I need to do next for Joe Dole, the icon is not there.
COntact management MUST be contact focused, NOT activity focused.

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    Gary Wilson shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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