Properly train Micrisoft Office 365 support team to resolve OCM issues.
Properly train Microsoft Office 365 support team so they can trouble shoot OCM issues and help client to quickly resolve issues.
Jeff Smith commented
Support is clueless on OCM. I have an open support case that has been going on for over a month now. All they want to do it uninstall and reinstall Office, over and over again. Insanity?
They asked me today what OCM is!!!