OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

How can we make Outlook Customer Manager better?

Add support for shared mailboxes

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Jared M. shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Chris commented  ·   ·  Flag as inappropriate

    How has this not been done? A shared mailbox would mean multiple people are using it. This is the most important time to utilize a CRM feature. So whenever anyone sends an email, everyone can see that the customer actually did get responded to.

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