Ability to add all the contacts on an email not just the person who sent it
Only the sender can be added via Customer Manager window while in the mailbox.
It would be great to add all those the email was sent to / cc'd. Especially as the majority of them are from the same company.
Ideally when you add one contact OCM should prompt you when there are new contacts with the same email domain as the contact you just saved.
Lucinda
shared this idea
When you open Outlook Customer Manager next to the email, in the top right corner is a link called: “View all related”. When you go there you will find a way to add other people on the email. Does that help?
3 comments
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Anonymous
commented
I open OCM next to the email, in the top right corner is a link called: "Show all related". I click it, there is not a way to add anyone else.
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Lucinda
commented
Sort of.. but you aren't prompted or alerted to new addressees
When you a new company and link to a contact it would be really helpful if OCM skimmed all the related items and suggested contacts with the same email domain.
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Lucinda
commented
Only the sender can be added via Cutomer Manager window while in the mailbox.
It would be great to add all those the email was sent to / cc'd. Especially as the majority of them are from the same company.Ideally when you add one contact OCM should prompt you when there are new contacts with the same email domain as the contact you just saved.
