Add support for Office 365 E3 and E5 tenants (as well as E1 and E2)
We have a team called government and public policy that would like to use this feature to track communication with certain important contacts. Please make this feature available for our Enterprise E3 tenant.
We are exploring technical feasibility to bring it to E3 and E5 as soon as possible. Please continue voting.
Daniel Schultz commented
A must have for E3 or E5!
Alice Brown commented
we need this for E3 ASAP!
Need tis for E3, please, ASAP!!!!
Need this for E5 please.
Gavin Pitt commented
Please add this to Office 365 Pro Plus or alternatively allow us to run Office 365 Business Premium on Remote Desktop Services.
Why bother running User Voice if you ignore the requests? It is just irritating!
Johan Eikeland commented
Hi All. Is this going anywhere ?
Alexander Schaper commented
Microsoft Team, I think there is something really wrong with you!!
Our company is thinking about downgrading our plans just to receive this add-in...
To be honest I would fire the manager who decided this bs... this is like the dumbest decision I have seen in my business life ever for real!
Our company has been an E-3 customer since O365 was rolled out with that version and now we have to downgrade to Business Premium which we would rather not do. However, Dynamics is way too cumbersome and expensive for a Small Business and Outlook Customer Manager (OCM) seems to be the right solution. (OCM could work for millions of SMB companies.)
We have evaluated over 14 CRM packages and want something that integrates well with Outlook and Exchange.
We have decided to move forward with OCM but now have to downgrade everyone from E-3 to Bus. Prem. which means getting rid of Teams and Skype for Business phone lines. (We are moving over to Ring Central mainly to get OCM.
BTW: Next request is to integrate OCM with Ring Central VOIP system.
Since this is going nowhere, what alternatives are people using? Thanks.
still no E3 support?
Ed Shabaz commented
Why wouldn't you have this feature part of the interface?
we are an enterprise Client with over 2000 users and would like to implement OCM we have E1 and E3 licenses can we get support to include OCM with our office 365
Guy Adams commented
The disparity between Office and Enterprise editions of 365 is very annoying.
Over two years ago we were also told MileIQ would be added as well as OCM to Enterprise editions and still nothing.
Franz Senn commented
when will it be available guys? really be looking forward to ocm on E3 and Pro Plus
Kevin Guanziroli commented
I do wish Microsoft would at least tell us if it's coming or not.
But based on the date of the last answer, I suppose it's safer to assume OCM is dead...
No update to this response since 2016. Shame on you Microsoft.
Carolyn Castracane commented
I'm having to manage two separate users to utilize the outlook customer manager and still get my ME5 functionality.... Extremely disappointing. very very frustrated.
We upgraded to E3 to use more features we need, and then LOST the Customer Manager we were using. This does not seem like an "Upgrade". How can we be paying more and losing functionality. Please add this product to the Enterprise E3 licnese
How could this have been in development for over two years? How could this possibly require this much effort?