Add support for Office 365 E3 and E5 tenants (as well as E1 and E2)
We have a team called government and public policy that would like to use this feature to track communication with certain important contacts. Please make this feature available for our Enterprise E3 tenant.
Eric Davis
shared this idea
We are exploring technical feasibility to bring it to E3 and E5 as soon as possible. Please continue voting.
408 comments
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Ron
commented
Our company has been an E-3 customer since O365 was rolled out with that version and now we have to downgrade to Business Premium which we would rather not do. However, Dynamics is way too cumbersome and expensive for a Small Business and Outlook Customer Manager (OCM) seems to be the right solution. (OCM could work for millions of SMB companies.)
We have evaluated over 14 CRM packages and want something that integrates well with Outlook and Exchange.
We have decided to move forward with OCM but now have to downgrade everyone from E-3 to Bus. Prem. which means getting rid of Teams and Skype for Business phone lines. (We are moving over to Ring Central mainly to get OCM.
BTW: Next request is to integrate OCM with Ring Central VOIP system. -
John
commented
Since this is going nowhere, what alternatives are people using? Thanks.
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Anonymous
commented
still no E3 support?
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Ed Shabaz
commented
Why wouldn't you have this feature part of the interface?
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Anonymous
commented
we are an enterprise Client with over 2000 users and would like to implement OCM we have E1 and E3 licenses can we get support to include OCM with our office 365
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Guy Adams
commented
The disparity between Office and Enterprise editions of 365 is very annoying.
Over two years ago we were also told MileIQ would be added as well as OCM to Enterprise editions and still nothing.
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Franz Senn
commented
when will it be available guys? really be looking forward to ocm on E3 and Pro Plus
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Kevin Guanziroli
commented
I do wish Microsoft would at least tell us if it's coming or not.
But based on the date of the last answer, I suppose it's safer to assume OCM is dead... -
aceto@trilliumcoast.com
commented
No update to this response since 2016. Shame on you Microsoft.
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Carolyn Castracane
commented
I'm having to manage two separate users to utilize the outlook customer manager and still get my ME5 functionality.... Extremely disappointing. very very frustrated.
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Anonymous
commented
We upgraded to E3 to use more features we need, and then LOST the Customer Manager we were using. This does not seem like an "Upgrade". How can we be paying more and losing functionality. Please add this product to the Enterprise E3 licnese
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Anonymous
commented
How could this have been in development for over two years? How could this possibly require this much effort?
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Wim Lones
commented
Would be a great add-in! Now I have to work with another 3rd party plugin :-(
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Anonymous
commented
Need it NOW...! Plan E1-E5
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ZenoDJ
commented
From 2016 to 2019 and OCM does not work yet on E3 plan!!!
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Kyle Adamski
commented
This seems like a great feature that several of our employees could receive great benefit from. Could we at least get a realistic update form the outlook Customer Manager as to where this is at in relation to The E-plans?
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Wasim
commented
2 years and still nothing, this would be fantastic for our company!
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Ian Caldwell
commented
OCM sounds like a great feature! Our company uses E3 licences. Where can we find this tool?
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Vinze
commented
it should support all E1 up to E5
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Anonymous
commented
En souscrivant le plan E3, je pensais que OCM était inclus dedans. Dommage car plutôt que d'utiliser OCM, on en vient à utiliser des solutions comme Hubspot dont la version gratuite est déjà très bien intégrée à Outlook. Allez, un petit effort pour l'intégrer dans E3 et E5 !
