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How can we make Outlook Customer Manager better?

Add support for Office 365 E3 and E5 tenants (as well as E1 and E2)

We have a team called government and public policy that would like to use this feature to track communication with certain important contacts. Please make this feature available for our Enterprise E3 tenant.

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    Eric DavisEric Davis shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    126 comments

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      • sara@asbinc.netsara@asbinc.net commented  ·   ·  Flag as inappropriate

        Please include OCM in e3 What is taking so long? Too many clients moving to GOOGLE!! More features, add-ons and options

      • Andrew VuongAndrew Vuong commented  ·   ·  Flag as inappropriate

        Customer Manager for E3. Pretty silly to not include it in an Enterprise subscription, unless Microsoft are pushing users to use one of their other products.

      • Thaddeus FerberThaddeus Ferber commented  ·   ·  Flag as inappropriate

        Could you please give us a status update? 9 months ago you said it would be done "as soon as possible." Can you give us an updated estimate of your timeline?

      • JohnMJohnM commented  ·   ·  Flag as inappropriate

        (Not sure if my last comment works for "voting" this higher)
        +1 for Customer Manager in E3

      • JohnMJohnM commented  ·   ·  Flag as inappropriate

        Customer Manager needs to be included in E3. Who thought it was a good idea to have a feature in a lower tier (so-to-speak) of subscription and not in the enterprise-level E3?!
        Ourselves and our customers have paid a pretty penny to have E3 and yet we are still missing services found in a cheaper subscription.

      • Anthony BlackburnAnthony Blackburn commented  ·   ·  Flag as inappropriate

        We need an easier way to access contacts across multiple user accounts. A centralized Business Contact Manager wouth be really helpful

      • Rick HoranRick Horan commented  ·   ·  Flag as inappropriate

        Actually Customer Manager was the primary reason for us getting an E3 subscription!

        Yes, please add as soon as possible. We've been waiting for almost a year.

      • Otto BaumgartnerOtto Baumgartner commented  ·   ·  Flag as inappropriate

        Hello?
        Is this thing still on?
        The lack of response from MSFT here is mind boggling.
        What is the holdup here?
        This shouldn't really be difficult.
        Provide at least an update or simply tell your E subscibers that they are out of luck, but this is getting ridiculous.

      • Rafael FuscoRafael Fusco commented  ·   ·  Flag as inappropriate

        We need Outlook Customer Manager in E3 ASAP.

        Nós precisamos aqui no Brasil também. Por favor dá uma força.

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