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How can we make Outlook Customer Manager better?

Add support for Office 365 E3 and E5 tenants

We have a team called government and public policy that would like to use this feature to track communication with certain important contacts. Please make this feature available for our Enterprise E3 tenant.

156 votes
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    Eric DavisEric Davis shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared a merged idea: Please add the feature to E3/E5 asap  ·   · 
    Richard ClarkeRichard Clarke shared a merged idea: Outlook Customer Manager looks great! We need CRM, but we don't need Dynamics 365 just yet. Please bring this to E3 ASAP!  ·   · 
    Anonymous shared a merged idea: Please make available in E3  ·   · 

    18 comments

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      • Eduardo MaciasEduardo Macias commented  ·   ·  Flag as inappropriate

        I have Office 365 E3; however i am stuck with office 2013 so I can still use Outlook BCM. When are you adding support for Office 365 E3?

      • Anonymous commented  ·   ·  Flag as inappropriate

        I'm a partner in the same boat - have customers asking me about this and I have no access to it to answer questions - need it available to E3/E5 subscriptions

      • Kjell HoppenbrouwersKjell Hoppenbrouwers commented  ·   ·  Flag as inappropriate

        As a Microsoft partner I'm not able to use functionality that my customers are this is crazy guys come on who approves these strategies?

      • David BillingsDavid Billings commented  ·   ·  Flag as inappropriate

        Please speed up the availability for E3. We need it badly. Also make sure that it can continue to operate on a standalone basis when needed. Now in China (14 trips in 2 yrs), I can no longer connect to the cloud (safely), so I need to be disconnected to the internet until I get back to the USA but still be able to operate while there.

      • David KirouacDavid Kirouac commented  ·   ·  Flag as inappropriate

        +1 for enabling Outlook Customer Manager for E3 for us too

        This should be a priority for MS since E3 subscribers are more interesting $$$ than Business Premium accounts

      • ITSourceProITSourcePro commented  ·   ·  Flag as inappropriate

        I second: As Microsoft Partners it would be really great to have this as an option on our E3 subscriptions, so we can try it out *before* our clients. I'd gladly trade our E3 for Business Premium accounts if that's possible as we would love to check out Bookings too!!

      • PeterPeter commented  ·   ·  Flag as inappropriate

        Contact management has long been overdue! Please, as soon as possible for E3 introduce, we need this function urgently.

      • AmirAmir commented  ·   ·  Flag as inappropriate

        We use O365 E1 with Office 2016 Pro desktop software we purchased seperately. Where can we download the add-in?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Ad Microsoft Partners it would be really great to have this as an option on our E3 subscriptions, so we can try it out *before* our clients.

      • BrandonBrandon commented  ·   ·  Flag as inappropriate

        When you say "technical feasibility", what does that mean? It is Outlook. Is there really a big difference between the Outlook offered in Premium vs what is offered in E3? Odd.

      • Welly LeeWelly Lee commented  ·   ·  Flag as inappropriate

        Richard, you can go to "Files" tab and add a link or upload files related to the customer

      • Anonymous commented  ·   ·  Flag as inappropriate

        I have had many Customers that have been missing this solution since Business Contact Manager died.

        Please to E3/E5 asap.

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