My colleagues need to see the last time someone was in contact with our contacts and see the content of the communication. The sharing of time line information (mail, calls, notes etc) is essential for this product.

Last upgrade, we lost the sort feature on Deals lists as well as moving or changing the columns order. That was an excellent feature to follow deals.

There should be the capacity to select multiple contacts in the OCM interface in Outlook 2016, and then change certain settings on all selected contacts - but most importantly their shared status.

Often, smaller companies all share the contacts and deals they are working on. When someone joins the OCM and brings their contacts in, not being able to share them all, or a specific subset with one or few clicks, is a major barrier to getting on board with the software.

I shared my files with two people of my company. They see the contact but not the companies. Offers appear from time to time

Not sure why the "shared with" category is showing "Private" when all of my business contacts are shared. Can that be corrected?

I can't "Export" any lists: All I receive in the browser window is {"message":"Authorization has been denied for this request."}

When I import contacts to Customer Manager from the Outlook contacts list, "company" is not included. The field is blank in Customer Manager, even for contacts where company was input in the outlook contacts list or inbox. Company name is a key piece of info for a CRM tool to track, and Customer Manager should include it when provided. It should also update dynamically back and forth as changes are made in the Outlook customer list and/or Customer Manager.

I can only see 14 Business Contacts and I have about 200 - also lost ability to sort - Need Help to recover former functionality

60kb is just plain ridiculous

I have about 300 companies in my list and scrolling through the list of companies in the Outlook client is painfully slow. This needs to be improved.

stop app restarting, and add function to delete all contacts

Provide option t administratively disable Outlook Customer Manager for Office 365 Business Prem subscription

I enterd many deals in computer A - signed on to computer B and the deals are not showing up

It would be really nice if OCM could be disabled per tenant instead of having to powershell it away similar to the snippet below I just did:

# create temporary AccountSkuId to apply to all O365 BP users

$x = New-MsolLicenseOptions -AccountSkuId "domain:O365_BUSINESS_PREMIUM" -DisabledPlans "PROJECTWORKMANAGEMENT", "O365_SB_Relationship_Management"

# find all licensed users that have O365 BP and apply the new profile

Get-MsolUser -all | Where-Object {$_.isLicensed -eq "True" -and $_.Licenses.AccountSKUid -eq "domain:O365_BUSINESS_PREMIUM" } | Set-MsolUserLicense -LicenseOptions $x

# verify
(Get-MsolUser -UserPrincipalName someone@somewhere).Licenses.ServiceStatus

We have a team called government and public policy that would like to use this feature to track communication with certain important contacts. Please make this feature available for our Enterprise E3 tenant.

Contacts Date of Birth can't go back further 1970. Please put on list to rectify

Many times it fails, or pops up that it is not available yet to me (even though I was using it earlier in the day). Also, make things autosave so you don't accidentially navigate away.

I've recently started using Microsoft Bookings for my business. It would be great if there could be syncing of contacts/companies between the two.

Outlook is set to English.