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Outlook Customer Manager

Outlook Customer Manager, a new Office 365 service, helps small businesses track and grow their customer relationships right within Outlook. It gives a complete view of interactions with each business contact, helps track tasks and deals in progress, and surfaces timely reminders—all next to your inbox. Outlook Customer Manager will be available at no extra cost to Office 365 Business Premium subscribers – beginning with those in First Release program and continuing worldwide in the coming months. It is turned on by default allowing users to access it in one-click from the home tab in Outlook 2016 for Windows, and includes a mobile app. Learn more at – https://blogs.office.com/2016/11/14/introducing-outlook-customer-manager-relationships-made-easy-for-small-businesses/

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  1. Timing in First Release

    Hi, im on first release but no sign of add in-support today told me even on first release microsoft are not including everyone immediately?

    28 votes
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      14 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Provide a link to the App Store to download the iOS version.

      Since it's available now, please provide a link to the App Store to download the iOS version.

      2 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 5 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Add support for Office 365 E3 and E5 tenants

          We have a team called government and public policy that would like to use this feature to track communication with certain important contacts. Please make this feature available for our Enterprise E3 tenant.

          90 votes
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            10 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Increase number of Companies viewable from 250

            There is currently a limit of 250 Companies that can be viewed within OCM. As most users are looking at OCM as a replacement for BCM it would make sense to increase this to level to be dictated by memory capacity-there appears to be no such limit on contacts, yet in order for the database to work correctl each contact should be able to be associated with a company to enable correct searching.

            1 vote
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            • Norwegian and other regions

              Will this Product be made availale for us Norwegian users?

              1 vote
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              • Issues when assigning a non Exchange license - please fix

                How can we turn off this feature on Customer's Tenant?

                We are now getting error/s on assigning licenses because of this feature.

                To assign a license that contains Outlook Customer Manager, you must also assign one of the following service plans: Exchange Online (Plan 2), Exchange Online (Plan 1).

                8 votes
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                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Would you ever add support for ProPlus?

                  Would you ever add support for ProPlus? While we're a larger organization, I could see internal uses for this product.

                  2 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                    We are working on enabling larger organizations, that have E3 or E5 licenses. This will also enable internal scenarios.
                    We are not planning to support Pro Plus, as we are building on top of many Office365 Services such as Email, which are not included in these licenses.

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