We have a team called government and public policy that would like to use this feature to track communication with certain important contacts. Please make this feature available for our Enterprise E3 tenant.381 votes
We are exploring technical feasibility to bring it to E3 and E5 as soon as possible. Please continue voting.
With Office 365 Online apps and Dynamics 365 etc. It would make sense to make Outlook Customer Manager also available for Outlook Online. For example like a slide in form the right like Skype or Delve info.215 votes
We are working on enabling it in Outlook Web, next to Email first and then as a module experience.
Is there an API for developers? If not is it in the works?9 votes
Outlook Customer Manager is based on Exchange and Office365. So for now you can use existing APIs for Contacts and Tasks.
I've recently started using Microsoft Bookings for my business. It would be great if there could be syncing of contacts/companies between the two.10 votes
As a database it is useful to be able to filter the data you input. It is currently possible to filter for the pre-determined columns, but not for user created columns. In addition for user created columns it would be useful (similar to some of the pre-defined columns) to be able to select a drop-down menu and pre-define the choices of text entry.9 votes
We have introduced the ability to filter by user created columns. We are working on more types of custom columns.
Reminders are not popping up at the time requested. Not sure if they are supposed to but I would think that is what they are used for.4 votes
Thank you for sending us this – we are working on a fix. It should show up at that time.
Since it's available now, please provide a link to the App Store to download the iOS version.5 votes
We have not released to the iOs App store yet, it is only in their beta store called Testflight.
I enterd many deals in computer A - signed on to computer B and the deals are not showing up1 vote
We are working on improving that behaviour. in some cases you need to hit the refresh button at the top of the list .
Many times it fails, or pops up that it is not available yet to me (even though I was using it earlier in the day). Also, make things autosave so you don't accidentially navigate away.10 votes
We are investigating this issue. Sorry for the inconvenience.
Can I delete a column such as "Shared with" under the Business Contacts tab? Also, can I add a column such as "Phone Number"?
Adding and Deleting Columns3 votes
You cannot delete default columns. You can add new columns (see add new columns in each list). We will look into adding phone numbers to the default columns. Also you can move columns with drag and drop, so you can move Shared with to the end, if you want to.
Thank you for your suggestion, we are working on it.
Contacts Date of Birth can't go back further 1970. Please put on list to rectify2 votes
This is now filed as a bug and we are working on it.
Outlook is set to English.2 votes
WE have a bug and are working on fixing this.
Would you ever add support for ProPlus? While we're a larger organization, I could see internal uses for this product.5 votes
We are working on enabling larger organizations, that have E3 or E5 licenses. This will also enable internal scenarios.
We are not planning to support Pro Plus, as we are building on top of many Office365 Services such as Email, which are not included in these licenses.
How can we turn off this feature on Customer's Tenant?
We are now getting error/s on assigning licenses because of this feature.
To assign a license that contains Outlook Customer Manager, you must also assign one of the following service plans: Exchange Online (Plan 2), Exchange Online (Plan 1).9 votes
Please contact your Office365 support, they will be able to help, while we are working on a fix.
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