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Outlook Customer Manager

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Outlook Customer Manager, a new Office 365 service, helps small businesses track and grow their customer relationships right within Outlook. It gives a complete view of interactions with each business contact, helps track tasks and deals in progress, and surfaces timely reminders—all next to your inbox. Outlook Customer Manager will be available at no extra cost to Office 365 Business Premium subscribers – beginning with those in First Release program and continuing worldwide in the coming months. It is turned on by default allowing users to access it in one-click from the home tab in Outlook 2016 for Windows, and includes a mobile app. Learn more at – https://blogs.office.com/2016/11/14/introducing-outlook-customer-manager-relationships-made-easy-for-small-businesses/

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  1. 27 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Integration with social platforms

    While waiting for it I tried a little with nimble.com. think some social media features would be helpfull and make it an even greater tool.

    45 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Support for Office 365 Business Essentials too

    Add Support for Office 365 Business Essentials too this would be great for small businesses.

    86 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Would you ever add support for ProPlus?

    Would you ever add support for ProPlus? While we're a larger organization, I could see internal uses for this product.

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    We are working on enabling larger organizations, that have E3 or E5 licenses. This will also enable internal scenarios.
    We are not planning to support Pro Plus, as we are building on top of many Office365 Services such as Email, which are not included in these licenses.

  5. Import CRM data

    Good afternoon, it´s a question, not an idea. Can I import CRM data from other applications in Excel or any other format?
    Thank you

    64 votes
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    12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add support for Office 365 E3 and E5 tenants (as well as E1 and E2)

    We have a team called government and public policy that would like to use this feature to track communication with certain important contacts. Please make this feature available for our Enterprise E3 tenant.

    2,509 votes
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    462 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Mobile apps for Windows Phone

    You state the mobile app is available on ios only. Maybe you could see if you could create an app for Windows phones! Some people (I know only a few) use Windows phones and it may come in handy for people who actually commit to the windows platform.

    99 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make Outlook Customer Manager available in Outlook Online (Outlook Web Acess)

    With Office 365 Online apps and Dynamics 365 etc. It would make sense to make Outlook Customer Manager also available for Outlook Online. For example like a slide in form the right like Skype or Delve info.

    468 votes
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    26 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bring this to Office365 Home and/ or Outlook 2016 for individuals

    I use Office 365 as I have no need or use for a Business version as I am a 1 man operation. For years I had used Business Contact Manager and like many others was upset it wasn't kept going for Office 365. I have been waiting for something like this to come out but then to only find out it was only for Office Business Premium. I have no need for all the extra stuff thus my reason for the version I choose. Please tell me there is something in the works for 1 person small businesses.

    79 votes
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    20 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Shared contacts directly from Outlook

    Please make sure contacts can be shared with everyone using Customer Manager from Outlook as well as via API-access for other systems. Global Address Books doesn't work well for SMBs.

    160 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Outlook MAC

    Will this also be added to outlook for mac?

    277 votes
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    44 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We enabled the side-by-side view in Outlook for Mac. The detailed views in the module is not supported at this point.

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