Warning Before Replying All to Many
Many folks reply all to a mass email, providing feedback like "Great Job" or "Look forward to this" to hundreds of employees instead of the responsible party. There should be a warning that asks you if you are sure to send this email to 13,000 people at once? This would be a fail safe for when people hit reply all instead of reply.
We are declining this feature request because there is existing functionality in Outlook for Windows to help users know they are replying to a lot of recipients via MailTips, https://support.microsoft.com/en-us/office/outlook-mailtips-options-7839a4ac-e45f-4289-a127-4ce702bedcc2?ui=en-us&rs=en-us&ad=us.
In addition, The Exchange Team is rolling out Reply All Storm Protection to help block subsequent replies to a thread that’s generating a reply all storm, https://techcommunity.microsoft.com/t5/exchange-team-blog/reply-all-storm-protection-in-exchange-online/ba-p/1369811.
19 commentsComments are closed
Michael Lowe commented
A lot of what is being requested in uservoice is a feature in the add-in 'UnTEdious' by opusflow. this is one of those features.
Sandy Williamson commented
I used to work for a large US IT supplier, and every few months we'd have a mailstorm because (a) someone had hit Reply to all, which triggered (b) a bunch of numskulls to Reply to all asking to be taken off the distribution list, and (c) the had the Exchange service was disrupted until the mail support team had restored calm. There should always be an "Are you sure" before a Rply to all is despatched.
Dan AI4GK commented
My perspective is from someone who has received way, too many replies that don't apply to me, when people for some reason feel the need to hit Reply All to say "thank you," or something that pertains only to the sender. Basically, a hammer to hit the person on the head to tell them NOT to reply to all, unless it pertains to All.
Here's another add-in for Windows, MAC + OWA doing this: https://www.mailscout-app.com/?lang=en
Also able to show a custom message as standard email notification.
I came here to request the same thing.
I contemplated a ‘send lock’ switch, underneath the send button, which would temporarily disable the send button while the lock is enabled.
This would be useful, if it could be enabled automatically for replay-all emails. It would also be good for a user to be able to toggle it when composing lengthy and important an emails.
At the moment, I achieve this by removing recipients for reply-all emails (which is obviously frustrating because the recipients have to be added again later).
This feature exists. You may need to check if your tenant admin has disabled it.
Or add a password or approval option to certain staff members (similar to approving conference rooms)
I would suggest to provide a warning when an email is replied to more than N people, where N is a configurable parameter and by default it is set to 5.
The main problem I am encountering here that some people in the company tend to include all remotely related people in the To list and a purely technical email exchange between 2 developers and one product manager quickly gets to the level of CEO.
Moreover, the people who do that are fine with that because their job to write and read letters.
Having a showstopper for these people would be great.
The box that appears at the top of the email when there are a large number of recipients works at my company to make massive "Reply Alls" not a problem.
Or perhaps our outlook admins have something in place where emails with more than a thousand recipients (or something like that) get a human approval to go through.
Glad to hear that a third-party tool exists but the fewer of those, the better. Let's see a solution right in the product.
How about after clicking Reply All, or Ctrl+Shift+R, a brief (1.5 second?) message appears, and automatically disappears, saying: "Composing reply to x recipients...", where x is in bold? Hopefully, Outlook could resolve x when the recipients includes one or more distribution lists. One could also tweak a threshold, under which, replying to x recipients suppresses this message.
Mike Sperry commented
There's a tool that can prompt you when you click the Reply To All button at https://www.sperrysoftware.com/Email-Tools/product/reply-to-all-monitor/.
Also, perusing #ReplyAllPocalypse on Twitter is pretty entertaining.
Victor Ivanidze commented
There exists a freeware tool for Outlook named TuneReplyAll.
Brenda Therrien commented
Senders in my organization have learned to use the BCC line for mass mailings so an inadvertent "reply all" will have no impact. The problem is, as a recipient, sometimes you want to know who received the notification and you can't tell. (I put this information in general rems in the body of the email, but most do not)
Clark Kirby commented
Good idea. Eliminate public shaming. :)
Sonntag, Mark P. commented
While the addition of the "tool tip" in the Outlook desktop client indicating how many people will get the message is nice, it is not enough and seems to get lost with the tool tips for those with out of office replies turned on. Would be great to force the user to take some action (i.e. click OK on a warning box) to encourage them to make better decisions with their responses. Also, in order for this to be effective, it needs to apply to all clients - desktop, online, and mobile.
Voted. This probably is a a good idea - but would spoil the fun when someone does makes an inappropriate 'reply to all'.