Suddenly in MS Office 365 in Outlook, random Contacts won't allow new entries into the Notes field
Suddenly in my MS Office 365 in Outlook, random Contacts froze and won't allow me to enter any new additional content into the "Notes" field. I called Microsoft and after 2 hours spoke to a Level 2 Technician whose only resolution was to duplicate the contact, and then it allows me to enter new content into the Notes field again. This is obviously a software upgrade glitch, because I've been using the new Office 365 for 1-1/2 years now and never had this problem before until the last 2 weeks. It happens with random contacts, but is now happening with more and more of them. It's VERY labor intensive and annoying to have to recreate an existing Contact. Microsoft needs to ID and remedy this recent glitch, which probably occurred after one of the recent updates.