Allow removal of contact or email from suggested contacts in Microsoft Outlook 2016
Allow removal of contact or email from suggested contacts in Microsoft Outlook 2016.
1) Add the ability to disable Other suggested emails. 2) Add the ability to edit or delete the emails that appear in Other suggested emails' list.
Your own support page states: "Note: You can't remove the entries in the Other Suggestions list or disable this list." and "Note: You can't turn off the Other Suggestions list."
What type of responsible software developer builds a system that does this? Remembers bad/old/now defunct email addresses and then gives the end user no way to edit or remove them?
I mean, who thought it would be a good idea to have a "feature" that can't be disabled or modified in any way? Fascists. :D
Upvoting this. This problem has been present ever since Office 2016 was released and continues to cause problems to this day. We need the ability to permanently remove defunct suggested contacts without being told to turn auto-complete off altogether.
Ironic how the top of this page says "Outlook feedback by UserVoice" while they completely ignore this is easy to fix problem.
Sals Omega commented
This "Feature" is an issue in Desktop and Mobile Outlook clients. The Other Suggestions causes one instance of a user fat fingering an email address, into sometimes all users in the domain affected with a bad suggestion. There is also no way for an admin to easily manage these settings and I feel that Exchange should have some control over this feature and be able to remove a suggestion from all users in one PowerShell command as well.
Jacob Salisbury commented
I work with a Microsoft Partner, one of our customers in the medical care industry is suffering from this issue. There are literally lives at stake and if a busy nurse doesn't notice the NDR because she walks away from her computer thinking the email was delivered. a patient could lose their life. Currently working with Microsoft Support through the portal, but the engineers have been of little help over the past 2 weeks.
Pls, I need to get rid of the firstname.lastname@example.org account b/c I no longer belong to such company. I've tried many times to delete it but I still receiving notifications asking me to sign in into their browser or something. I can send you a notification's screenshot.
LG(Edited by admin)
John Williamson commented
"Other Suggestions" in email autofill addresses included defunkt, old emails that have been deleted from Outlook's People contact list. This is creating problems of emails being sent to wrong addresses.
Perfect example of Microsoft not listening to users.
J. Hamp commented
Well thats 2.5 hours I will never get back....They just stay...I have done everything...looked for stuff that clearly is not there from the help guide...it is so stupid..If I wanted you to suggest an email address for me I would say so...it suggests mail addresses from anyone or company or spam...click the x comes back...I have Outlook for Mac 2016 - I am about one email address error away from getting a gmail address and a pc laptop. It is 2020 .... I should be able to control my email address. If only I could get my 2.5 hours back
This is causing issues within my company with old external members that merged into our company. Their old emails can't be removed and it's causing confusion and conflict with them having both emails in 'Other suggestions'
Ilona Vehmas commented
I have a Mac and I'm using the Outlook Web App on Chrome.
I managed to remove unwanted addressess from the suggestions this way:
Create a new email
Start typing the address in To: field
Use arrow keys to highlight the email address you want deleted
Press fn + backspace
And the email addresses were gone!
Why in the world can one not remove an outdated Email address ??? Carrier pigeons were imprinted on their nests at home. Why is that same principle applied to Outlook ?
Anthony Rettig commented
I too agree that this is ridiculous. However, there is one user that commented a work around that seems to help.
"I managed to solve the problem by doing the following:
Create New Message
In the "To:" section, type the first 3 letters of the address to be removed.
Select this email address.
Right click on address and add to contacts.
Create new email.
In the "To:" section, type first 3 letters of the email address to be removed.
Hover mouse pointer over the address to be removed.
Click the "X" to remove.
Go to contacts and delete the address you just added.
Create a new message.
In the "To:" section, type the first 3 letters of the address you wish to remove.
The address should not be in the list."
Very expensive that this hasn't been addressed - I changed companies but work with the same group of people outside the organization. Those external people keep sending emails to my old address and it's costing time and money until I get the request at my new location.
Jesse Davis commented
This is mandatory, a personal email address surfaced in our organization as a suggested contact only because they were communicating with Human Resources. This feature requires all control be placed in the hands of the users.
John Arnfield commented
Absolutely necessary. We don't need to keep seeing old defunct email addresses, people we no longer communicate with and even those that have passed away!
Please bring back the option to delete suggested email addresses within Outlook! It would be very helpful to remove unwanted email addresses.
Geoff Donkin commented
Definitely needs to be a user controlled function, enabling deletion of one or more of the suggestions.
Bring back the option to delete Suggested email addresses!
If you typo the address, it never goes away. This is incredibly annoying and leads to more bad emails. It's ridiculous that I can remove a bad email from the suggested list without clearing the entire list
I have problem with E mail contact which came to my Outlook due to some hacker penetrating friends E Mail address book. Thus sending phising e mails from hacked address book. Now the hacker address appears under my friends name and there is no way to clean this up.
This is clearly software engineering error, clean up suggestions should be possible and standard feature.