Solution for Synchronization Problem - Possibility for manual matching of IMAP folders
The possibility to correct the matching of IMAP folders, like in Outlook 2007 should be added.
That means it should be possible to change the settings for the folders were the Sent and Deleted items should be stored.
This is a serious problem in the German Outlook version (17 votes in microsoft comunnity): Due to wrong matching the Synchronization does not work correct. E.g. Outlook stores the sent email in a folder named "Gesendete Elemente" (sent items) and the email provider expects "sent".
Updated status to let you know we are working on this issue. We will update again once we know when the solution is ready for release. Thanks for taking time to give us feedback.
Alan Lesmerises commented
When Outlook can't synchronize folders with an IMAP server (especially if there are messages to post to that server), Outlook will crash immediately after starting up. The only way to make it stop and recover functionality of Outlook is to disconnect from the Internet (wired or wireless), then move/delete the message it's trying to post to the server.
I may have found a resolution for my problem. The jury is still out.
I edited my IMAP account settings, went to "More settings" then the "Advanced" tab.
The Root folder path was blank on each of my machines. I added a " / " in the field and saved my settings.
I have successfully moved a few messages back to the SPAM folder on my IMAP account today without crashing Outlook 2016.
Aart Blom commented
It is a big shame my Outlook.com account hacks my default account (not Microsoft) to send mail in Outlook 365 (2016). If it is not going to change I will not renew my Office 365. Synchronization my email accounts by Outlook 2016 is a big mess! Everyone sees now my Microsoft account address instead of my default and everything goes wrong and cost me a lot of time and money.
Until the latest release of Outlook 2016, I've been able to drag SPAM messages received in my business email account back to the SPAM folder on my personal account (IMAP).
With the latest release, moving a message to the IMAP folder immediately causes the IMAP folder to start syncing and Outlook crashes. Removing the associated .OST file from the Outlook folder allows Outlook to rebuild the file and Outlook is useable again.
I've experienced this on 3 different PC's, all Windows 10. I have a co-worker who has the same issue.
Libor Ptacek commented
The possibility for specifiyng which IMAP folder will be checked for Desktop Pop-Up alerts. Now it is only INBOX.
Make Categories possible in OUTLOOK 2016 with IMAP.
Completely ridiculous that this customization option has been removed!
The answers community contains several threads concerning these IMAP issues with outlook 2013/2016.
Now Outlook creates own directories for sent/drafts/deleted and uses those if it fails to read the default ones on the IMAP server.
Unacceptable! So Microsoft install the ability to customize folder location again, or have outlook read the default folder structure right!
Pretty weird that none of you tech guys over there tested it anyway.
I have 4 IMAP accounts (at pretty large providers) that ALL don't work properly now....
Yolanda Lippens commented
Make it possible to categorize IMAP emails.
Yolanda Lippens commented
Please make it possible to merge Imap folders. When using a pop3 it's possible to use 1 inbox, but with Imap I now have several inboxes which is not very organised.
VERY weak..."working on it" since June 2016 ... but hey, at least you managed to implement the SAME lousy bug into Windows 10 Mail App, just awesome, Thanks so much for the first time ever I can adjust settings on a Mac, an iPhone, an Android Phone and tons of free software but NOT on any current Microsoft Product. Way to drive people away from the ecosystem.
Daniel Aurich commented
Is there any update on when/if we can expect a fix for Outlook 2016? This is "Worked on" for 9 Months now and I'm starting to wonder.
J.R. Raith commented
IMAP support in Outlook 2016 is barely functional. I have users that use Outlook with IMAP to connect to our non-Exchange in-house server. When they go home, they use Squirrelmail for webmail. Our IMAP server is dovecot.
Outlook does not correctly make folders on the server. If a folder is created, and a sub-folder is created in that folder, that sub-folder is listed as "(This computer only)", which prevents that folder from being backed up as well as prevents it from being accessed by any other IMAP client. This works in other IMAP clients.
IMAP folders sometimes cannot be subscribed to. Or unsubscribed from. Or re-appear after being deleted.
IMAP folders cannot be deleted (only unsubscribed and then deleted by hand off the server).
These are things that work in Thunderbird, Squirrelmail, Postbox, Sylpheed, Claws Mail, and other IMAP clients. It is not possible for us to continue using Outlook in the state that it's in. I don't understand how so much functionality can be missing in such a world-class product.
It's out of all reasons that this feature (which existed in earlier versions) has been removed without replacement. It makes me just speechless.
Peter Moyes commented
My Win 10 (Outlook 2016) synchronization insists on loading my inbox back onto the mail server, how can I stop it?
Robert Shake commented
I used the feature on Outlook 2013 before and I switched to Office 365 and unable to select the proper folders I need to in order for my folders to sync completely.
XLIST should really get implemented - AND optionally it should be possible to map the folders manually (even when XLIST is supported by the mailserver)
I would really like to see that "feature" implemented. Actually, this is what you would expect from any serious IMAP-Client. Thunderbird, Roundcube, iOS mail app, OSX mail app,K9, even O-Express... they all can do that.
By implementing this standard-feature, it would even convince some folks to use outlook... Anyone listening at MS?
preben andersen commented
Valentin Lambrechts commented
this option is available in outlook 2016 for mac but not on the windows version? extremely annoying as sent items are stored in different folders than I set up on all of my other devices. A solution would be welcomed.
This is a messy experience, not sure why you did not port the code from previous versions where this functionality already existed, Now that you are expecting users to pay a subscription to use, you need to get a finger out and sort this before you force us to move over to mac mail!