Backspace key in message list should delete selected message, not navigate to random folder
In most windows apps, the Backspace key will delete the current selection, just like the Delete key does. In Outlook's email list, however, backspace will navigate to an unpredictable folder instead of deleting the currently selected message.
This change would be particularly helpful for users who are switching to Windows from the Mac where Backspace is the primary key used for deleting stuff. Or for users running Windows on Mac laptops where there is no Delete key, only backspace.
I'm sorry but the backspace key should NEVER delete in Outlook. I accidentally hit it like three times before I realized what was happening, and now I can't recover those emails. Thank you very much, Microsoft.
The backspace key has always deleted whatever highlighted messages you have, and I use this regularly. Contrary to others here I do not like the change that this has been removed. Like any change like this, it should be an option to set the behavior as you please, so we are all happy. Instead Microsoft manages once again to annoy almost everyone.
This stupid damned setting turns itself back on every time Outlook updates.
Hey, Microsoft! NOBODY ON THE FACE OF THE PLANET WANTS THE DELETE KEY TO DELETE THE ENTIRE DAMNED COMPOSITION! STOP TRYING TO MAKE THIS A DAMNED THING!
This has just happened to me. I just hit backspace whilst looking at en email in my inbox...and the EXTERMELY IMPORTANT email literally disappeared off the face of this earth...nowhere to be found...and no, it did NOT go into archives. I even reloaded the page and checked and even signed out and logged back in and nothing.
GOOD NEWS!- (and this will only work if you somehow remember some aspect of the email that has been deleted) I searched my email by typing in some wording that I remembered being in the email. Make sure you're searching "All" and not just in a specific folder...and that deleted email sure enough came up and was in some random folder. Again, this can only work if you remember maybe like the subject line, or who it was from I'm sure. BUT if you don't remember any of this...and it is truly that important, then maybe just taking a look in all of your folders may lead you to it.
Microsoft, I've been reading about this issue and it seems to be a problem for years. Maybe should think about that.
backspace doesn't take you to random folders in outlook, it takes you back through your click progression. so if you clicked sent, junk, outbox, inbox hitting backspace would take you to outbox, junk, sent then.
right the emails will be moved to Archive folder when you hit backspace key,
Scott Turner commented
No, it shouldn't delete items - the backspace key is used too regularly for other items, such as when writing emails.
Can I change the backspce key to the older function of going back rather than what it does now?
Where did your emails go. I'm still trying to figure out
On the contrary, the backspace key should not do anything unless in a field where I type text.
I spent last 20 minutes figuring what happened to my e-mails.
This is why we have Delete key separate from Backspace...
select the Office button on the top left, then click on 'Editor Options' at the very bottom right of the drop down menu. Then choose 'Advanced' from the menu on the left. The first checkbox should read 'Typing replaces selected text'. This box should be ticked - if not then that should be the cause of your problem - just tick the box and save changes.
Greg Stough commented
In Outlook 2010 the backspace does not take you to the random folder, it works like a "back" button on a browser. Click on several different folders, then when you hit the backspace it takes you to the previous email folder you had viewed. I just recently learned this myself and find it useful. Although it would be even more useful if I could find the "forward" function too. Then I could quickly go between 2 different folders that are not close to each other much more quickly.
Justin Grant commented
BTW this is now somewhat better. In the very latest builds of Outlook, the backspace key is a shortcut to archive emails. I don't normally use the archive feature, but to be able to use backspace to make mails go away, I set up an outlook folder (called "Unnecessary archive"!) and have my backspace-deleted mails go there.