I have an AWESOME idea for you. How about using the feedback here to make improvements instead of ignoring problems for years while coming up with new ways to complicate outlook and change the way we work to justify developer time.

I KNOW this sounds like a crazy idea. But when I think back to all the changes since Outlook 2007, there have been some great additions. But a lot more difficulties as well. And many of them, which first presented in outlook 2010 persist to this day. There are THOUSANDS of feature requests and problems that have been reported, many of which appear to be rather simple to add or fix. And I frequently run into issues that have threads going back to 2010. EIGHT YEARS OF THE SAME PROBLEMS???? But I think this is because they are often broken out into hundreds of separate threads so they don't get attention. Meanwhile you continue to find things that we used to be able to do that we just can't do anymore and many features have been added which as far as most casual and power users I know, are simply useless.

So with this idea I want to submit three more. Which I'm sure have been suggested before. No idea is truly original. But I'm not going to waste my time on a search and then try to figure our which of the 50 posts I should add my comments on.

1.) Find a way to have some kind of soft AI here to aggregate threads that are similar so you get a REAL feel for what actually needs to be fixed and what features people want. The facts point to the average user often doesn't know the correct terms to search for and don't realize that by creating new threads they reduce the attention their issue will get.

2.) Power users (like me) often get tired of reporting anything because we've already spent countless hours trying to help you improve your products only to be ignored or given some useless response as a "fix".

3.) Train your people who answer questions, your "subject matter experts" to actually READ and understand the posts and complaints before responding. I can't tell you how many times I've come here after finding my problem in a search only to see that someone asked for a very specific solution and spent their time documenting what they had already tried only to see the response from Microsoft as being something they already stated that they had tried.

I'm willing to bet that your people are "rated" based on the number of responses they post, not on the number of actual solved problems. You probably need a new rewards based system with a feedback mechanism. You have that on your posted "answers" Site but not on the direct message boards.
So maybe each response should have a "Please rate this response" with a 1-5 choice with 1 being "The rep answered the question with a solution that I had clearly stated I have tried and it didn't work"

Seriosly. You guys are freaking MICROSOFT! Once the owners of the market. And you've let things slide so badly that you now have tons of competition. If you hadn't been so successful in the past, you wouldn't have the market share that you do. It's difficult to make major changes and the larger the company, the harder it is. But still, there were enough issues that continued to be ignored, on and expesive product compared to others that you've lost a lot of your market share to new competition that saw your problems and solved them while you continued to ignore them . For example:

In 2013 you removed ALL COLOR THEMES.... Really?
At least in 2016 you gave us a couple options back.

Dragging and dropping of a task to the calendar can no longer be done.

I'm not going to go on. You have a full message board of it. Why not use it?

Sometimes I get the following message in my inbox:

Click here to view more on Microsoft Exchange

If I click it more emails can popup that weren't in my inbox before, this is NEW emails and not emails that should be removed because they have reached the age limit for how long the should be kept. I don't know why some emails are removed and some are kept (my inbox has both older and newer ones that are not removed).

After I have clicked the button and the emails popup in my inbox the disappear again as soon as I switch to another folder and then back again. I tried once to remove my profile in control panel and that temporarily solved the problem but now it's back again.

I'm an Office365 user and currently on Outlook 1705.

Bonjour,

Pouvez vous m'éclairer sur le problème rencontré et résumé dans les conversations ci dessous svp ?

Merci par avance
Bon weekend
Romain

RomainCourio posée le novembre 15, 2017

Bonjour,
Je suis abonné à Office 365 Personnel, et je souhaite configurer une signature DKIM manuellement et y définir une clé privée.
Mais je ne parviens pas à trouver l'accès à cette fonctionnalité "Signature DKIM".
Pourriez-vous m'apporter des éléments de réponse s'il vous plait?
Merci par avance
Cdlt
Romain
Hi,
I am an Office 365 Personal subscriber. I would like to set up a DKIM signature manually and include a private key.
Could you please give me a hand on this ?
Many thanks in advance
Best
Romain

Mongebe_D répondu le novembre 16, 2017

Bonjour Romain
Pour arriver à solutionner ce cas de la configuration de la Signature DKIM, je vous invite à consulter cet article de Microsoft : Utilisation de DKIM pour valider les messages sortants envoyés à partir de votre domaine personnalisé dans Office 365
Pour votre information vous pouvez voir aussi cet article de Microsoft :
Manually hooking up DKIM signing in Office 365
Enhanced email protection with DKIM and DMARC in Office 365
J'espére qu'en suivant les procédures sur cet article, nous arriverons à la solution.
Sur ce je vous souhaite une bonne journée.
Nous sommes à votre disposition
:)
Mo

RomainCourio répondu le novembre 16, 2017

Bonjour Mongebe,
Je vous remercie pour votre message et les liens transmis.
Je comprends que dans les articles partagés il est question d'Exchange, or je n'ai pas de messagerie professionnelle.
Etes vous sûr qu'il est possible de modifier la signature DKIM manuellement depuis une adresse perso / office 365 Personnel ?
Merci par avance
Bien à vous
Romain

Mongebe_D répondu le novembre 17, 2017

Bonjour Romain
Je pense que c'est seulement sur Exchange. Mais vous pouvez faire votre suggestion sur ce cas en
utilisant le centre de Feedback Microsoft afin que le problème puisse être visible à nos développeurs. Le centre de rétroaction est un outil efficace qui permet aux développeurs et aux équipes de produits de personnaliser la collecte des problèmes pour chaque catégorie spécifique.
Vous pouvez donner vos suggestions en consultant cette page MicrosoftOffice
Nous sommes à votre disposition
Cordialement
:)