Rethink the direction Outlook is going
The look and feel of Outlook as well as most of the other office applications is continuing to look worse and worse. It's becoming much more childish looking and less professional looking. Many of the sections take up way too much space on the screen. The most recent change to the top of a new message looks totally ridiculous. Why either boxes around To, CC and BCC and not around Subject for example?
Users should also be able to adjust the space between items in the Folder Pane, there is way too much whitespace between items and you have to spend too much time scrolling downward if you are using multiple email addresses.
The ribbon is extremely frustrating. Finding items in menus is dead simple (as is using the old-school shortcuts).
Finding items in the ribbons is not at all quick, and chords are just a joke. I literally never use them.
M. S. commented
I also do not like the new 'wasting screen space' direction in new Outlook versions. This maybe fine for touch screen users, but not for users with mouse and keyboard.
How about adding an global option "Touch Screen Optimized" which can be turned of by users with mouse and restores the old layout?
The boxes around To, Cc and Bcc are actually buttons that open up the address book(s). You don't need to go searching for anything for a subject, do you? And these buttons have been around for years.
What am I missing here?