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How can we improve your Desktop Outlook 2016 experience?

Instant Messaging on Outlook

Instant Messaging Chat should be added rather than having to waste time on a short email that could have easily taken 10secs to respond but really, takes like 2mins

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Kristina Miura shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

3 comments

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  • Dave Kay commented  ·   ·  Flag as inappropriate

    There are options in outlook to respond to an email via Instant Message but no options that I can see to start an IM. Rather than going to the teams app or skype for business it would be much better to integrate the IM into outlook

  • Rachel King commented  ·   ·  Flag as inappropriate

    Need ability returned to respond to an email by IM, I can now only see reply or reply all, or forward, but no option to open a group IM from the email. This has been very handy in urgent situations where I need employee's attention more quickly than replying in email.

  • Vijay M commented  ·   ·  Flag as inappropriate

    To change an email into an instant collaboration on Teams would be a really high value feature. Right now, teams is quite disconnected from Outlook.

Outlook 2016 for Windows: Mail

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