Instant Messaging on Outlook
Instant Messaging Chat should be added rather than having to waste time on a short email that could have easily taken 10secs to respond but really, takes like 2mins
Dave Kay commented
There are options in outlook to respond to an email via Instant Message but no options that I can see to start an IM. Rather than going to the teams app or skype for business it would be much better to integrate the IM into outlook
Rachel King commented
Need ability returned to respond to an email by IM, I can now only see reply or reply all, or forward, but no option to open a group IM from the email. This has been very handy in urgent situations where I need employee's attention more quickly than replying in email.
Vijay M commented
To change an email into an instant collaboration on Teams would be a really high value feature. Right now, teams is quite disconnected from Outlook.