Provide a feature to Customize Account Names for email accounts configured in Microsoft Outlook 2016
Provide a feature to Customize Account Names for email accounts configured in Microsoft Outlook 2016 maintaining case as well as re-arrange their order in navigation pane. similar to Windows 10 Mail app. Also It would be helpful for those who are visual to have the option to change the background color of each mailbox, (Inbox, Sent, and Trash), to avoid confusion when quickly navigating between them.

301 comments
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Mike Reynolds commented
It is rather silly that I have to have my full email address as the display name. If I expanded the side menu to actually be able to read it, plus the inbox list, plus the reading pane and then also the task list.... You see the problem?
Please restore this functionality as soon as possible. As I said at the start of this message. It's just silly as it is. Thanks.
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Anonymous commented
If allowing users to change folder names to something more suitable than the email address - even using MFCMAPI which the average Outlook user should NOT be using, why not allow each folder to have an optional alias allowed or not allowed by Group Policy. i find it difficult to believe that the way it now works is intentional; perhaps, being charitable, it is a side-effect of another change, but for heavens sake fix it!!
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DH commented
Please fix this
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Michael commented
Please bring this back! To add insult to injury, shared mailboxes show up with the name and not the email address, and it doesn't appear you can change this either?
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Anonymous commented
Why was it removed - As an improvement, it makes no sense.
What on earth was MS you thinking? -
Yves Peter commented
Do you hear us? we need this feature
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Anonymous commented
Using MFCMAPI to change name only the change is not persistent is most annoying. Please make this change permanent and more user friendly
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Anonymous commented
Please restore the ability to customize account names within the Outlook client when an Exchange mailbox, as is possible for POP and IMAP
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jordan schofield commented
If you can't get the basics right, more people will move to Apple. Why do we have to put up with long truncated email addresses?
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r_robinson@hotmail.com commented
Adding my voice for this feature. I am a systems administrator for lots of companies and this issue is a thorn in my side. So much so that I have convinced a few clients to switch to Thunderbird if they dont require all of the features of outlook so that I wont have to respond to this as an issue.
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PedroStephano commented
The inablility to customize names of mailboxes in an app that is basically an email aggregator is non-sensical - I use Outlook 365 for twelve email addresses, ten of which have sensible labels (sensible to me - it's MY label!) and two of which are horrible icckky yukky email addresses that I can't edit. Surely it's possible to make their handle an editable field? Constantly, daily it's an annoyance that this is not so. Make it so. Please.
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paul_cremin@hotmail.com commented
Can't believe this isn't available in a professional business tool. Anyone know if Gmail does it?
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Anonymous commented
I want to rename the mail account in Outlook but am unable to do so. This feature will help as it would ID the account rather than an email address
I also use an iMac with Microsoft Outlook and it can be done in that system -
Gabriel Meira commented
I can rename all my accounts, but i can´t rename my 2 Microsofts accounts name. That results in a big and unnecessary classification. Please let us rename it.
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Jon commented
Please...…………..
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Anonymous commented
Ridiculous that the functionality to edit/rename account identifiers in the 'favorites' block exists for my non-Microsoft email accounts (and I have implemented it without issue), whilst it is not possible for my 365 email account ...
Get it sorted! -
Mark . commented
This was a KEY FEATURE - please reinstate in Outlook 2019
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Ben Krause commented
I would like to see this as well so that if we change the name of a user on the exchange server, that change is reflected in their outlook program. People get real testy when their last name changes because of getting married or divorced, and their old name still shows as the header of their outlook email folder list.
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Anthony D. Green commented
OMG I was able to change mine by first creating the mailbox in the Windows 10 Mail Control Panel. After setting it up but before opening Outlook, I navigated the the Registry keys described in this article. https://www.slipstick.com/exchange/primary-account-removed-outlook/
I found the reference to the account email address and updated them to what I wanted it to display (a different email address) then opened up Outlook and the mailbox used that name rather than the email I logged in with. This was critical to me because my outlook.com email address is a very strange GUID (garbled number) and not the email address I normally send/receive with. So I wanted the Mailbox to use that name and not the one on outlook.com's servers. I can usually login to MS services with either address though.
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pierreleg@hotmail.com commented
I have 4 accounts all IMAP and my PC Outlook interface looks horrible.