Provide a feature to Customize Account Names for email accounts configured in Microsoft Outlook 2016
Provide a feature to Customize Account Names for email accounts configured in Microsoft Outlook 2016 maintaining case as well as re-arrange their order in navigation pane. similar to Windows 10 Mail app. Also It would be helpful for those who are visual to have the option to change the background color of each mailbox, (Inbox, Sent, and Trash), to avoid confusion when quickly navigating between them.
Currently in the middle of a change that should have taken 15 minutes... 3 hours in and we find out this functionality may be gone...
Please allow users to permanently change display name of an Exchange mailbox.
B Day commented
Allow Exchange admins to set a custom display name for mailboxes in Outlook 2016.
Russell Murphy commented
Please could you put the feature back in where the displayed name of the account can be changed from name.surname@company to any name of our choosing?
Simon Parsons commented
I changed the account name in Office365 due to a company name change but the default email address of the old account name keeps being used in Outlook and I can't change it without deleting that account. Crazy. I just want to change the default "from" address for that account. Surely that can't be so difficult?
Richard Totten commented
Please add this feature.
Lucy Cartwright commented
It's really irritating that I can customise IMAP accounts but not O365
Tristan Camilleri commented
It is a bit disappointing that such a relatively simple feature is not available.
Grahame Scott-Douglas commented
When I connected Outlook 2016 to my Outlook.com account, the root folder name is a yahoo email address???? So my ***@outlook.com account is displayed as firstname.lastname@example.org and I can't change it. How did you manage that? Please fix this soon.
Dread Naught commented
From a customer perspective, removing the ability to customize mailbox names is an absolutely frustrating and difficult to comprehend decision by the MSFT developers. I had to rebuild my CEO's mailbox last night to address an unrelated error. Now, this morning, he's up in arms because his Outlook account name is so long and unwieldly to look at. he doesn't understand why I can't put it back to the way he's had it for years now. It doesn't matter how I try to explain that Microsoft did an update and remove my ability to change it--he still cannot understand, and just keep giving me the stink eye. I may be fired here today, just because of some well paid developer's or program manager's stupidity.
Peter Liebmann commented
Using Outlook 365 and just migrated mail to Exchange Server. Very disappointed to find that it is not possible to permanently change/customize the account name. Temporary solution using MFCMapi BUT this reverts back to email account name after a couple of days.
I have both a Windows 10 and OS X 64-bit version of Office 365 Home 2019, and it's embarrassing how this feature is available on the OS X version, but not the Windows 10 version, especially since these apps were designed for Windows. Why it was even disabled is beyond me. The development team clearly either got lazy or unbothered because taking away features such as renaming AND rearranging our root folder display names steals away from the user-friendly experience of customization. It just looks sloppy having the full email address names truncated or dragged all the way out to view in their entirety. It's a small detail, but it's these small details that make apps stand out from other similar ones. Again, it's embarrassing that this feature is available on OS X, but not Windows.
Seth Kleinwort commented
Please add this back again.
Please add the ability to rename email accounts. With that said, i have to ask, WHY was it removed to begin with? this is an absolute basic requirement to all email programs! one you had in your own product until this version....
Please add the functionality to Outlook to rename e-mail accounts.
Marcel O. commented
Dear Mr. Microsoft, please add the functionality to Outlook to rename e-mail accounts. I personally think that changing the background color of each mailbox is useful, but should be treated as a seperate request (or wish).
Sarah Smith commented
It would be helpful for those who are visual to have the option to change the background color of each mailbox, (Inbox, Sent, and Trash), to avoid confusion when quickly navigating between them.
Martin Oddy commented
Not being able to edit account names, in combination with the rigidity of the favourites system, is incredibly frustrating.
Favourites are meant to be 'links', but yet you can't rename them.
The only way of doing so is renaming the whole account, which of course you now can't do.
Simon D. commented
It’s absolutely annoying that it’s not possible anymore to rename Office365 accounts. Please bring back this feature because I’m using several accounts and a renaming feature would bring much more clarity to my mailboxes.
Matt Williams commented
Utterly ridiculous that you can't change the account name - just unbelievably stupid.