Improve the Simplified Account Creation experience
Outlook has introduced a new simplified account creation experience for the Office 365 service. This new functionality enables users to more easily configure Outlook with a one click experience after signing into Office and connecting to the service.
If the new simplified account creation experience does not work in your environment and you need to disable it please give us feedback about why it did not work and any suggested improvements. Please add feedback using the Comments tab on this topic below.
We use on-prem exchange. Stop trying to hijack stuff. ********.
Mostly the only way to set up accounts correctly is to use the traditional standard dialogue for setting up mail informations (server, login-data, ..).
Now I found a way to set the setup procedure back to the old way, Halleluja.
I've been trying to move my email account between email services. attempting to change my server settings is impossible as microsoft simply ignores the settings and autodetects incorrect data.
even repairing gives incorrect data as outlook continues to not attempt to directly access the new server, but fails going through this bs.
This is not an improvement. And the registry instructions don't match up with what I have. So I'm stuck with the stupid thing creating an IMAP account when I want POP. Microsoft need to follow the old rule: "If it ain't broke, don't fix it." The old system worked just fine. Don't go looking for solutions to problems that don't exist!
The Outlook simplified account creation experience is so simple I have to hack into the registry of my brand new computer just to complete something that used take minutes, Sorry Microsoft, one size doesn't fit all
I have a Gmail and Office 365 account that are the same address (the Gmail forwards to the office365). When I use the "simplified" setup, Outlook 2019 defaults to setting up the Gmail account instead of the office 365 one. Using the old dialog works correctly.
Simplified is great when it works.
It didn't work at all for 1 and 1 UK addresses, plus if migrating to a new machine - I just want to set manually, and not create a set of new (and immediately deleted) PST files.
Mike Zyla commented
I move Outlook to new computer. I copy all .pst from old to new computer. SIMPLIFIED ACCOUNT CREATION "creates" another outlook file. I DO NOT WANT simplified account creation to create another outlook .pst files BECAUSE I ALREADY HAVE THE .PST FILE COPIED FROM OLD COMPUTER. So I have me.com.pst. Simplified.. creates me.com(1).pst. I have to go to account maintenance to change delivery account and erare the ...(1) folder.
I don't need the simplified set-up since I need Outlook just to import mails from my businnes closed network (.pst) so I can work at home.
Even with the Registry hack the "simplified" setup takes up to TEN MINUTES to tell me something is wrong and then let me enter everything again.
The old, unsimplified, inelegant system allowed instant troubleshooting. The new, more elegant system is virtually impossible to use.
Please, Microsoft, stop trying to make life so simple for your users. Give us an option to bring up the old screens we know and love.
Once again Microsoft has made life so simple that it is nearly impossible to set up Outlook. User accounts and networking have likewise been "improved" to where they are difficult to set up.
Please give us the option to go back to the old ways without having to hack the Registry or set up a group policy. One little link to "I wish to set this up manually" would do the trick.
Many of us who work with Windows for a living are having trouble with the constant "dumbing down" of the product. Windows is a good product and it used to be easy to use.
I needed to change the From email address to an alias domain address, but keep the login address for my corporate email server - this was the only way of accomplishing this.
win10 nuc2 commented
You have only heard of email addresses as userIDs, and you can't believe that people login to their SMTP server with different credentials to their IMAP server. It was a long battle but we finally won this argument with the Web Outlook, but now it has to be fought all over again with Desktop Outlook.
So to be clear: I need to log in to my IMAP server with a UserID that is not in the form of an emails address: I need to log in to my SMTP server with a different UserID which again is not an email address.
And don't bother searching for a server that appears to handle the email address I quote, I don't want that either.
Elke Mühling commented
The new simplified account creation experience does not work in my environment because it is not possible to specify a user name which is different to the email address.
With this simplified interface autodiscover.xml is no longer called. Thus I cannot tell Outlook which username should be used for imap/pop3 servers. And that username is different from email address.
That's a pain. Huge pain.
William Kimball commented
The Simplified Account Creation tool DOES NOT WORK on mail servers where the USERNAME is DIFFERENT from the EMAIL ADDRESS! Sane mail servers do NOT allow usernames to be real email addresses. To bypass the broken Simplified Account Creation tool so your users can enter DIFFERENT username from email address, see: https://support.microsoft.com/en-us/help/3189194/how-to-disable-simplified-account-creation-in-outlook
Greg Nelsen commented
Installed OFFICE 2016 on a new computer and wanted to reuse existing PST files from a previous OFFICE version
DJ Lucas commented
Autodiscover is spotty at times, seems not to work when installed on a consumer OS using your personal account to login when you have both a Microsoft personal and work account using the same email address.
Klicks, Daniel commented
Does not detect on-prem mailboxes in an hybrid environment in a first step. Asks the user then to choose a server type. When user selects either O365 or Exchange it detects the on-prem mailbox.
So why doesn't it find the on-prem mailbox in the first step?
Direct Connect to Office 365 makes it nearly impossible to use Office 365 and on-premise Exchange. Bad dog. Bad bad dog!!