Improve the Simplified Account Creation experience
Outlook has introduced a new simplified account creation experience for the Office 365 service. This new functionality enables users to more easily configure Outlook with a one click experience after signing into Office and connecting to the service.
If the new simplified account creation experience does not work in your environment and you need to disable it please give us feedback about why it did not work and any suggested improvements. Please add feedback using the Comments tab on this topic below.
Even with the Registry hack the "simplified" setup takes up to TEN MINUTES to tell me something is wrong and then let me enter everything again.
The old, unsimplified, inelegant system allowed instant troubleshooting. The new, more elegant system is virtually impossible to use.
Please, Microsoft, stop trying to make life so simple for your users. Give us an option to bring up the old screens we know and love.
Once again Microsoft has made life so simple that it is nearly impossible to set up Outlook. User accounts and networking have likewise been "improved" to where they are difficult to set up.
Please give us the option to go back to the old ways without having to hack the Registry or set up a group policy. One little link to "I wish to set this up manually" would do the trick.
Many of us who work with Windows for a living are having trouble with the constant "dumbing down" of the product. Windows is a good product and it used to be easy to use.
I needed to change the From email address to an alias domain address, but keep the login address for my corporate email server - this was the only way of accomplishing this.
win10 nuc2 commented
You have only heard of email addresses as userIDs, and you can't believe that people login to their SMTP server with different credentials to their IMAP server. It was a long battle but we finally won this argument with the Web Outlook, but now it has to be fought all over again with Desktop Outlook.
So to be clear: I need to log in to my IMAP server with a UserID that is not in the form of an emails address: I need to log in to my SMTP server with a different UserID which again is not an email address.
And don't bother searching for a server that appears to handle the email address I quote, I don't want that either.
Elke Mühling commented
The new simplified account creation experience does not work in my environment because it is not possible to specify a user name which is different to the email address.
With this simplified interface autodiscover.xml is no longer called. Thus I cannot tell Outlook which username should be used for imap/pop3 servers. And that username is different from email address.
That's a pain. Huge pain.
William Kimball commented
The Simplified Account Creation tool DOES NOT WORK on mail servers where the USERNAME is DIFFERENT from the EMAIL ADDRESS! Sane mail servers do NOT allow usernames to be real email addresses. To bypass the broken Simplified Account Creation tool so your users can enter DIFFERENT username from email address, see: https://support.microsoft.com/en-us/help/3189194/how-to-disable-simplified-account-creation-in-outlook
Greg Nelsen commented
Installed OFFICE 2016 on a new computer and wanted to reuse existing PST files from a previous OFFICE version
DJ Lucas commented
Autodiscover is spotty at times, seems not to work when installed on a consumer OS using your personal account to login when you have both a Microsoft personal and work account using the same email address.
Klicks, Daniel commented
Does not detect on-prem mailboxes in an hybrid environment in a first step. Asks the user then to choose a server type. When user selects either O365 or Exchange it detects the on-prem mailbox.
So why doesn't it find the on-prem mailbox in the first step?
Direct Connect to Office 365 makes it nearly impossible to use Office 365 and on-premise Exchange. Bad dog. Bad bad dog!!
We need access to the ActiveSync config, which is not presented in the simplified account creation. Besides that: the original non-simplified setup was simple enough already, no need to change this.
Sometimes I just need to see the pop/imap settings to configure other services. It used top be easy to just bring up the settings of my locally installed Outlook.
MICROSOFT SUCKS commented
You rolled out the Simplifed Account without testing it. It does not work with Gmail and I have been fighting to fix it for over two weeks without ANY assistance from Microsucks.
Office 2016 default connect via IMAP instead on-premises Exchange
Roke Beedell commented
Re-add the ability to have two mailboxes with the same email addresses! I have so many different accounts with the same e-mail addresses that I simple cannot use with Outlook anymore. Heck, even the in-built Mail and Calendar app supports these.
I want to use Outlook to manage calenders and contacts only, not as email client. This was not possible with the simplified account creation.
Thomas Ullmann commented
Doesn't work for the non-standard settings of two of my Email-Accounts (one Imap, one Exchange).
Doesn't work for my webhoster's e-mail service. Why don't you just add a button "manually configure..." and everything would be fine. On my PC it worked with the little registry hack you provide on your support pages. But on my new Surface Go the Outlook folder in the registry does not contein the right subfolders. So hack doesn't work!
Kim Vogel commented
We are using Exchange and not IMAP. Outlook 2016 is defaulting to IMAP for the users. This needs to be turned off in Group Policy.