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How can we improve your Desktop Outlook 2016 experience?

Fix Searching Outlook 2016

More than 90% of the time search will not find the mail while the Search text is word for word in the mail. Even worst is the fact that it finds mail that does not contains any words of the search box. Search also exclude additional mail boxes in my case the most
important ones.

315 votes
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Erwin Beks shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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  • Anonymous commented  ·   ·  Flag as inappropriate

    Actually fix your application (outlook) so the search actually works... it always fails to find anything. Terrible.

  • Caryn commented  ·   ·  Flag as inappropriate

    Using search on a Shared account will only work if I change the drop down from Current Mailbox to Subfolders.

  • Antoine commented  ·   ·  Flag as inappropriate

    OMG. How is a basic search engine so poor in 2019... I get no results all the time even if I just droped the email in the folder I'm looking in. Can't work with that, I mean this is a basic functionality, why MS struggles so hard wiith that? Google are years in advance with their search algorythms..
    This needs an improvement now.

  • Anonymous commented  ·   ·  Flag as inappropriate

    The search box in Outlook is horrible. If you type a word and hit enter, it selects the top word on the drop down list. Horrible!! Please fix this!

  • ABREU commented  ·   ·  Flag as inappropriate

    Outlook Client Quick Search has always been a problem and Microsoft is not even interested in solving it.
    If they stopped one day and carried out tests they would realize that there is a problem and they would solve it.
    Now the technicians say everything works beautifully.
    I would like them to stay where I work for 3 days and see all the problems that Outlook has.
    Microsoft is not interested in solving the problems.

  • Nisse Hult commented  ·   ·  Flag as inappropriate

    The search feature in Outlook is the only thing that's worse than search in Windows.
    As it is now, you have no clue what you will get back, if anything...it seem ind of random.

    I can be looking at a mail in the inbox, copy a word in that mail, paste it in the search field, and then be told there are no messages that match the search criteria.

    Until the guys creating the indexing service used by Outlook get their **** together, Outlook must implement a fallback based on a brute force foreach to make sure users of Outlook have a search they can trust.

    Also, implement some way of telling the index system it is messed up and that it should repair itself.

    Also, search all mailboxes should do just det, search all mailboxes, as it is now it doesn't search imap/pop3 mailboxes.

  • Harold commented  ·   ·  Flag as inappropriate

    Had Outlook search issue was well and couldn't get it fixed, so contacted people at http://outlooksupport.4team.biz/ . Cant comment what they did but luckily issue got solved. They even connected to my computer remotely to get it fixed.

  • Jollywa commented  ·   ·  Flag as inappropriate

    Just when I thought that the Search function could not get any worse, Microsoft surprised me. This morning, I find that Search is returning a gazillion hits beginning with the OLDEST. Hello! Why wouldn't it begin with the most recent one.

  • Jacob den Toom commented  ·   ·  Flag as inappropriate

    While searching for contacts we have to use 'Include Older Results' each every search action again. If we do not set this option most of our contacts cannot be found. Why is this? A contact doens't have a date or timestamp.

  • Anonymous commented  ·   ·  Flag as inappropriate

    My customer cannot search Mails in shared mails which are older than the cache duration (6 months), mails on the Office 365 simply not showing up. On user mailboxes it works. Microsoft support said "this feature is not implemented". It is crucial to search mails which older than the cache duration. Turning off the Cache is not an option!

  • Lucinda Linde commented  ·   ·  Flag as inappropriate

    Why does the search function not work in Outlook 2016? It's 20018!!! Microsoft should fix this.

    For all the people who bought this buggy, faulty product with our hard-earned cash...PLEASE GIVE US A FREE UPGRADE TO OUTLOOK 2019 .

    You owe it to the loyal customers who trusted you would make a good product, but instead you delivered a VERY POOR PRODUCT- Outlook 2016

  • Jesse Nelson commented  ·   ·  Flag as inappropriate

    Seriously, can we please get a quality search function. I'm staring at the email address for which I'm looking and the search results say there are none. This is a weekly order and there is tons of correspondence, yet, there are no results in All Mailboxes, or All Outlook Items, or anywhere. This whole process is terrible and a waste of time. Including this complaint.

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is not permanent solution!!! Uncheck outlook from indexing and close outlook. Then open and recheck it. You have to do this at every windows or outlook booting. It's really annoying. Where are you outlook team? Please solve this issue permanently.

  • Anonymous commented  ·   ·  Flag as inappropriate

    It would be incredibly helpful to allow search to be filtered by date range.

  • Anonymous commented  ·   ·  Flag as inappropriate

    * Set default search to the folder I am in, not my mailbox.
    * Remove restriction on the number of results or increase it to 100 so that multiple year searches do not require me to repeatedly mouse to show more.
    * Allow moving of results of a search to another folder without redoing the search. Really adds to the time it takes to 'file'.

  • K commented  ·   ·  Flag as inappropriate

    Email search box in top right of Inbox defaults to previous search terms when you hit enter rather than the term actually typed in the search box. It is annoying. Please fix.

  • Anonymous commented  ·   ·  Flag as inappropriate

    The search function has really gone backwards in this new version of outlook. We previously used to seach for past emails by headings ( or numbers), now we can't. And if we do get a return result...it details all other messages that contains even a partial word or number.

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