Thank you for taking the time to provide feedback about the new icons. We know any change to the user experience can be disruptive at first, especially major changes like updating all the icons. Even though these new icons have been through many rounds of feedback and refinement with real customers, we’re sorry you’re not finding the new icons helpful.

The new icons incorporate customer feedback we had received on the old icon design: bolder lines and higher color contrast helps make icons are more visible when using your computer near a window, a laptop in direct sunlight, or for folks with less than perfect vision. The new icons are also built using scalable graphics so they are never pixelated and can adapt to any device — whether it’s a monitor you’ve had for many years or a brand new 4K display. We’re also evolving the user interface designs on PC, Mac, and web towards a consistent and simpler set of icons so you can switch between devices more seamlessly and have a familiar set of commands.

All of this requires changing the user interface that you may have been using for several years, but we hope that it won’t take long to adjust to this change. We won’t always get things right, so we promise to continue to listen and learn. Your feedback is critical to help us refine these icons over time to make them even more accessible and easier to understand.

If there’s specific icons or elements of the new design that are not working for you, please let us know. You can use File > Feedback > Send a Frown from Word, Excel or PowerPoint (screenshots are very helpful), or you can also create and upvote suggestions for specific icons on UserVoice using the links below. You can use the #newicons hashtag to make it easier for others to find and upvote your suggestions.

https://word.uservoice.com/
https://excel.uservoice.com/
https://powerpoint.uservoice.com/
https://outlook.uservoice.com/
https://onenote.uservoice.com/