In our Company it is quite common that Assistants and Supervisors share access to one Outlook-Account.
For the time beeing those constellations are dependant on regular folder-structures to organize one Email-Inbox as they tend to have at least the last 14 Days of emails in the inbox. Both people need a organisational guideline of emails and the (at least for us) newly introduced Search-Folders are currently "owner-only" visible.

So the suggestion is simply said that the Search-folders should as well be shared when a supervisor decides to share his inbox with his assistant. Please make this available as the search-folder-infrastructure would be not usable for described constellations.

Also, you cannot currently search a shared folder and it’s sub-folders. I have researched online and found hundreds of people asking the same question over and over, but no solution as yet. Why? It’s a simple feature that should be available. Our shared mailbox is sorted into folders. We want an option to show received: today but the search does not work. Extremely inconvenient and irritating.

• Would like to easily follow up on emails. I imagine my ability to set a reminder on an email I send - a reminder only I see - that keeps me informed and warns me after X days of my choice, whether I received a reply or not. This is some next-step ML similar to checking if the body of an email contained the keyword "attach" and then remind me I've forgotten to add one. I could say "please do this by Friday", and Outlook will remind me on Friday that "this activity should be done by Friday by this recipient". Just to help me with my short attention span, since this is the problem of our generation.


• Please don't let the tool I love (outlook) change my life :) I believe that 30 minutes timeslots by default for calendar items is a mistake. I literally have 6 or 7 back to back 30 minutes calls 3 times per week. my options are to accept or decline. when I accept them all, I miss the opportunity of doing necessary things, like being attentive on the calls, or going for bio breaks. Please consider making the default calendar option 25 minutes in length, not 30. The pomodoro technique is well established and proven to work - I would love outlook to help drive better behavior


• Speaking of driving better behavior, please let others know proactively that I would prefer them to add an Agenda to any call that is longer than 25 minutes. if it's longer than 25 minutes, or if it includes more than 2 people, a meeting invite without an agenda should really not be the default allowed. The title is barely sufficient to uncover what the meeting will take course. If I send an invite for longer than 25 minutes, I would love Outlook to give me a popup that says "youre about to meet with someone but you haven't written an agenda, are you sure? Maybe I could do that a time or two, and Outlook could "learn" which recipients like agendas and which who don't mind calls without agendas, and then show this popup accordingly. Maybe it's a setting I set in Outlook (I like to receive invites that include agendas) and that stuff is published in the GAL/Exchange/AD/whatever.

I want to make sure I am clear in my position: not boiling the ocean, but help make sure the tool helps drive new behavior. Not force it, but maybe suggest it? Maybe help others understand our view of what the Modern Workplace looks like.
- finally: long emails where it's not really clear what the purpose is, and that result in a chain of back and forth chats on Outlook. This is picking up in organizations: https://hbr.org/2016/11/how-to-write-email-with-military-precision - maybe there is something to reuse here? I am not suggesting a flag on each sent email, but at least, if an email is very long and sent in an internal organization (a multinational) and includes recipients that are +2 or +3 in the org, then a little warning might pop up ? wouldn't it be nice if some ML would determine if the email being sent belongs to the 6 categories defined in the article shared? That would be fascinating

In search options, currently you can set the default "Include results only from:" to one of; Current Folder, Current Folder. Current mailbox when searching from the inbox, Current mailbox or All mailboxes. However all of these defaults only search the item type pertinent to the folder in which the search is initiated. For example, if you initiate a search in the inbox folder, only email are searched for, in contacts only contacts etc. This means that to search all outlook items you have to search from inbox only and then pull down to select each time you search, which is less productive than previous versions of outlook when this was an option.

Please can we add an option to this; All mailboxes. All outlook items, to bring back some of the great functionality of previous versions.

For example, I am an accountant. Many of our clients are large families and we communicate with their financial advisor only. We receive email updates throughout the year related to multiple family members. The subject line the advisor chooses may be the family's last name but the subject matter within the email may be multiple things such as estimated taxes and changes to payments, letters from governmental agencies, new addresses, purchases and sales, etc. The problem I have is by the time we are ready to prepare a tax return in October we may have 15 emails out of 150 that relate to estimated tax payments but I have NO WAY of tracking all of those down without printing them or moving the message to a folder, or reading every email sent. I already use Folders and it has helped but we need one more filing mechanism. An internal subject line would allow us to search for subject matter that is applicable to our internal purposes only.

Thank you for your consideration and time.