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Microsoft Bookings

How can we improve Microsoft Bookings?

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  1. RESOURCE or ROOM ELEMENT is necessary to see availabilty of the phisical location

    Hotel Spa for instance needs to know what staff is on schedule but also and EQUALLY important, the available rooms for the services... this is NECESSARY for a booking.

    Tenis for example, where you have limited pists, you must be able to book depending on the "resource" availability and not the staff availability.

    **
    This will bring on the request of a RESOURCE or ROOM calendar view, which as explained, can be even more important than the staff view calendar in many case scenarios.

    22 votes
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      1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
    • A connection between Bookings and the Outlook Customer Manager is important.

      The result is a history of orders, appointments, sales, etc. with the customer

      21 votes
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        1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
      • Multiple attendees for one service

        It would be good to be able to book multiple attendees for one meeting. We use bookings for meetings and if there's multiple people attending, I don't think it's giving that option.

        20 votes
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          3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
        • Use a Shared Calendar

          Allow the use of a Shared Group Calendar that's setup in OWA versus a personal calendar for bookings.

          19 votes
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            1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
          • Support E3/E5 Skype for business - Cloud PBX

            Please support E3/E5 and Skype for business. A lot of small business are on E3/E5 with cloud PBX. to restrict this to business premium (office standard) does not make sense.

            19 votes
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              3 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
            • Add a default address option of the address the customer enters in as the location of the service.

              Allow the service to be set up on the services page to have the default address be set as whatever the customer enters in as the address on the public booking page.

              18 votes
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                0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
              • Integrate with popular CRM solutions

                Please leave a comment below with the CRM tool you would like to see Bookings integrate with.

                18 votes
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                  8 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                • Confirmed appointments

                  Create button in the email reminder that allows the client to confirm. Show the action is confirmed on appointment when looking at calendar.

                  17 votes
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                    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                  • Search the calendar for customer appointments

                    It should be possible to search the bookings calendar for customers and their appointments. When a Customer asks me to tell him his next appointment, I am not able to find it out.

                    17 votes
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                      0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                    • Change how the staff name is displayed across the system

                      It is good to be able to choose how the full name of our employees appears. We do not always want to reveal the surname of the employees, the first name might suffice, or first name and initial.

                      17 votes
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                        1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                      • Create bookable events

                        It would be useful to create an event that can be set for many people to book into (Training Session) so that the session can be created and customers can select the event

                        16 votes
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                          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                        • Services and staff should span multiple booking calendars

                          In the case where a business has more than one booking calendar, it would be good to have the service / staff lists optionally span multiple booking calendars. This means they don't have to be re-entered.

                          16 votes
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                            1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                          • 16 votes
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                              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • History of bookings for each customer

                              Sometimes I need to have a report on all appointments made by a particular customer, is there a way to access that information.?

                              16 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Support plugins and widgets with popular website/blog services

                                I would like to add a Bookings widget to Wix/Squarespace/Weebly/Wordpress etc..

                                16 votes
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                                  1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                • Groups in Bookings

                                  One should bed to be able to create groups of participants in bookings

                                  15 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow Resource Bookings rather than Staff

                                    It would be useful if the booking could be customised so that customers could book resources instead of staff time

                                    15 votes
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                                      1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add a Booking Widget that can be placed in custom booking page

                                      I currently use Bookfresh, now Square, I have booking widgets that I can create that will allow me to show a calendar only widget where I specify a specific, Service, Location, and Staff (ie I can have a specific landing page that shows only availability for Service A, with Staff B, at location C)

                                      15 votes
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                                        0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Internal codes

                                        I would personally love the ability to provide customers a code, much like online retailers do for discounted sales such as "fall2016" for 10% off or free shipping however, in bookings it would automatically choose a service, regardless if it was viewable by the client, that the code references.

                                        This would allow me to send them an email asking them to schedule their appointment, providing them a code so they do not need to figure out which service they need.

                                        Thanks,
                                        Bob

                                        15 votes
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                                          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add Booking Calendar view to Outlook app on iPhone and Android

                                          Be able to add the Entire Bookings calendar view to Outlook App on iPhone and Android through 'Interesting Calendars - My Calendars'.

                                          14 votes
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                                            0 comments  ·  iOS/Android App  ·  Flag idea as inappropriate…  ·  Admin →
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