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Microsoft Bookings

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How can we improve Microsoft Bookings?

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  1. Let me click and drag a booking to move it to a new time

    Let me click and drag a booking to move it to a new time rather than force me to open and edit it.

    33 votes
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      2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
    • Let me change the term "service"

      If my business doesn't offer services, but instead offers something else that is bookable (like a meeting room), I'd like to change the term service that is shown on the booking page.

      33 votes
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        4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
      • Duplicate services

        When creating services, I'd like to be able to duplicate them so that I don't need to re-select all options. Sometimes the difference is time. I can have a 25- or 55-minute appointment. To create the 55-minute service, I'd like to copy it and just change the title rather than have to reenter all of the reminders, forms questions, and so on.

        31 votes
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          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
        • Support guest access (staff with non-Office 365 email accounts can use Bookings)

          For staff members that don't have an Office 365 account (they might have Gmail, Hotmail or Outlook.com for example), it would be nice to allow them to use Bookings even in some stripped down way. Maybe just be able to see the schedule and make bookings, not manage the settings.

          31 votes
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            0 comments  ·  iOS/Android App  ·  Flag idea as inappropriate…  ·  Admin →
          • Choose specific days for appointments, not working hours.

            I am open 5 days a week, but I want to book appointments on March 18th (example) only. Now, I have to block off every day except that day to take effect.

            30 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Reporting

              Allow the site owner to create custom reports on booking information

              30 votes
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                0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
              • Include Manage Booking link in calendar invite ics file

                At the moment, a customer has to go back and find the booking confirmation email if they need to reschedule or cancel a booking. This link should be included in the generated calendar invite.

                30 votes
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • RESOURCE or ROOM ELEMENT is necessary to see availabilty of the phisical location

                  Hotel Spa for instance needs to know what staff is on schedule but also and EQUALLY important, the available rooms for the services... this is NECESSARY for a booking.

                  Tenis for example, where you have limited pists, you must be able to book depending on the "resource" availability and not the staff availability.

                  **
                  This will bring on the request of a RESOURCE or ROOM calendar view, which as explained, can be even more important than the staff view calendar in many case scenarios.

                  28 votes
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                    2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                  • Multiple attendees for one service

                    It would be good to be able to book multiple attendees for one meeting. We use bookings for meetings and if there's multiple people attending, I don't think it's giving that option.

                    28 votes
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                      4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                    • Create and send an invoice from a booking

                      Is there a way to pull the calendar data as hours either per a staff or per customer to be able to create invoices? I see you guys have hourly cost in there so my assumption is that it exists but I can’t find it.

                      28 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • You need to place a "MANAGE BOOKINGS" on EVERY email sent to a Customer.

                        You need to place a "MANAGE BOOKINGS" on EVERY email sent to a Customer....NEW, Reminders, etc..They shouldn't have to go to original email to reschedule or cancel. Even have option on their posted appointment in their calendar device.

                        26 votes
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                          1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                        • Need ability to control order of the services shown on the booking page

                          For e.g. I want prospects to see the first "service" to schedule while others can schedule lower down

                          26 votes
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                            1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                          • Direct links to specific staff members

                            It would be great if there was a separate page for a certain staff member and/or service type (or a way to generate a url that automatically selects a certain staff member or service).

                            26 votes
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                              6 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                            • Better link between Bookings and Customers ( view all history of appointments + search

                              Be able to see all appointments for a client or a service or an employee. search appointments and export

                              26 votes
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                                0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                              • Phone call reminder

                                For some customers that are not technologically advanced and don't have email and don't use text messaging can we add an option for a phone call reminder.

                                26 votes
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                                  2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                • Disable Bookings

                                  I can't see a way to disable this for my tenant or for specific users.

                                  25 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Auto fill out customer form if they are logged in on your network.

                                    We want to use this as a way to book shared resources at our work. We all have office 365 accounts so automatically filling out customer info when booking would make life easier for those booking the resource.

                                    24 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • A connection between Bookings and the Outlook Customer Manager is important.

                                      The result is a history of orders, appointments, sales, etc. with the customer

                                      24 votes
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                                        2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Search the calendar for customer appointments

                                        It should be possible to search the bookings calendar for customers and their appointments. When a Customer asks me to tell him his next appointment, I am not able to find it out.

                                        23 votes
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                                          1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 23 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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