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Microsoft Bookings

How can we improve Microsoft Bookings?

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  1. Let me specify "time on" as well as time off

    There are cases where I would just like to have a couple of slots availability to be booked but I don't want to change my "business hours" to reflect this. It would be nice to allow me to specify "time on" just like I can block out time using the time off feature.

    21 votes
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      1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
    • See booking history for a given customer or staff

      When looking at a customer or staff member, I would like to see a view that shows the previous and upcoming bookings they have scheduled.

      21 votes
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        0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
      • 20 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Custom the email for customers

          For a better service, Business could like to customize email who will be send to customer for confirm and remind the booking (add some tips and advices for a specific service).

          20 votes
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            2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
          • Let me timebox when the booking page can accept bookings

            In the case of a tradeshow, I'd only like to accept bookings during a given time frame. It would be nice to have the Booking Page only show slots within that period.

            19 votes
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              1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
            • Support guest access (staff with non-Office 365 email accounts can use Bookings)

              For staff members that don't have an Office 365 account (they might have Gmail, Hotmail or Outlook.com for example), it would be nice to allow them to use Bookings even in some stripped down way. Maybe just be able to see the schedule and make bookings, not manage the settings.

              19 votes
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                0 comments  ·  iOS/Android App  ·  Flag idea as inappropriate…  ·  Admin →
              • Phone call reminder

                For some customers that are not technologically advanced and don't have email and don't use text messaging can we add an option for a phone call reminder.

                18 votes
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                  2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                • Need ability to control order of the services shown on the booking page

                  For e.g. I want prospects to see the first "service" to schedule while others can schedule lower down

                  18 votes
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                    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                  • Support E3/E5 Skype for business - Cloud PBX

                    Please support E3/E5 and Skype for business. A lot of small business are on E3/E5 with cloud PBX. to restrict this to business premium (office standard) does not make sense.

                    17 votes
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                      2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add a default address option of the address the customer enters in as the location of the service.

                      Allow the service to be set up on the services page to have the default address be set as whatever the customer enters in as the address on the public booking page.

                      16 votes
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                        0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                      • Syncing with Outlook 365

                        While the available slots are synced with Bookings it would be useful to actually see your other appointments in Bookings itself, not just the Ines created in Bookings

                        16 votes
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                          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                        • Services and staff should span multiple booking calendars

                          In the case where a business has more than one booking calendar, it would be good to have the service / staff lists optionally span multiple booking calendars. This means they don't have to be re-entered.

                          16 votes
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                            1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                          • Unique URL for a single service

                            Want to be able to send a unique url to a customer to book a particular service. Not send them to the generic Bookings pages where they have to navigate to the service you have already determined they require.

                            16 votes
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                              0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                            • Change how the staff name is displayed across the system

                              It is good to be able to choose how the full name of our employees appears. We do not always want to reveal the surname of the employees, the first name might suffice, or first name and initial.

                              16 votes
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                                1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                              • Multiple attendees for one service

                                It would be good to be able to book multiple attendees for one meeting. We use bookings for meetings and if there's multiple people attending, I don't think it's giving that option.

                                15 votes
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                                  3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                • 15 votes
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                                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Embed Bookings into Outlook

                                    Embed Bookings into Outlook on Desktop versions and web so office staff can book appointments directly from outlook, in lieu or alongside its calendar.

                                    14 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Custom availability by service.

                                      Each session should have it's own settings for times available, with the option to default to the primary schedule. That way on weeks where are out of the office some, you can create a custom schedule of availability, and on normal weeks, you can default to the master availability.

                                      14 votes
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                                        0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Integrate with popular CRM solutions

                                        Please leave a comment below with the CRM tool you would like to see Bookings integrate with.

                                        14 votes
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                                          5 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Data export for analysis & review

                                          It would be great if we can export the calendar for analysis purpose. It can either by week, by month or by year to see the pattern

                                          13 votes
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                                            0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
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