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Microsoft Bookings

How can we improve Microsoft Bookings?

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  1. Services and staff should span multiple booking calendars

    In the case where a business has more than one booking calendar, it would be good to have the service / staff lists optionally span multiple booking calendars. This means they don't have to be re-entered.

    13 votes
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      1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
    • Change how the staff name is displayed across the system

      It is good to be able to choose how the full name of our employees appears. We do not always want to reveal the surname of the employees, the first name might suffice, or first name and initial.

      12 votes
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        0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
      • Support E3/E5 Skype for business - Cloud PBX

        Please support E3/E5 and Skype for business. A lot of small business are on E3/E5 with cloud PBX. to restrict this to business premium (office standard) does not make sense.

        11 votes
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          1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
        • Support week and month views in the app

          The app already supports day and agenda views but it would be nice to see a more zoomed out week or month view.

          10 votes
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            0 comments  ·  iOS/Android App  ·  Flag idea as inappropriate…  ·  Admin →
          • Accept payments for bookings

            Since you have the feature for what type of payment is required for the booking, you should provide a mechanism to actually accept payments via Stripe, PayPal, etc.

            10 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 10 votes
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                3 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow service specific links

                I'd like to be able to post or share targeted links to a specific service, rather than requiring customers to select the "right" service.

                I could imagine something like:

                https://outlook.office365.com/owa/calendar/MicrosoftCloudandEnterprise@service.microsoft.com/bookings/service1
                https://outlook.office365.com/owa/calendar/MicrosoftCloudandEnterprise@service.microsoft.com/bookings/service2

                9 votes
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                  2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                • Internal codes

                  I would personally love the ability to provide customers a code, much like online retailers do for discounted sales such as "fall2016" for 10% off or free shipping however, in bookings it would automatically choose a service, regardless if it was viewable by the client, that the code references.

                  This would allow me to send them an email asking them to schedule their appointment, providing them a code so they do not need to figure out which service they need.

                  Thanks,
                  Bob

                  9 votes
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                    0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                  • Support guest access (staff with non-Office 365 email accounts can use Bookings)

                    For staff members that don't have an Office 365 account (they might have Gmail, Hotmail or Outlook.com for example), it would be nice to allow them to use Bookings even in some stripped down way. Maybe just be able to see the schedule and make bookings, not manage the settings.

                    8 votes
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                      0 comments  ·  iOS/Android App  ·  Flag idea as inappropriate…  ·  Admin →
                    • Automatically select the service on the booking page if there is only one service

                      A user shouldn't have to select a service if there is only one.

                      8 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Deleted multiple customers

                        Actually it's impossible to select multiple customers (or contacts) and delete them, we need to select one by one... Could be very long for a company !

                        8 votes
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                          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                        • Integrate with popular CRM solutions

                          Please leave a comment below with the CRM tool you would like to see Bookings integrate with.

                          8 votes
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                            3 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add an option to add that tile to accounts with Business Essentials

                            We don't have everyone in our organization who needs access to the bookings application on the Business Premium tier, can we add an option maybe into the O365 Admin panel to add the Bookings tile to some accounts that are on Business Essentials.

                            7 votes
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                              1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                            • Let me specify "time on" as well as time off

                              There are cases where I would just like to have a couple of slots availability to be booked but I don't want to change my "business hours" to reflect this. It would be nice to allow me to specify "time on" just like I can block out time using the time off feature.

                              7 votes
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                                0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                              • Custom the email for customers

                                For a better service, Business could like to customize email who will be send to customer for confirm and remind the booking (add some tips and advices for a specific service).

                                7 votes
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                                  1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add "Open 24/7" drop down to business hours

                                  If a business is open 24/7 there should be a quick and easy way to toggle that in the business hours control

                                  6 votes
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                                    1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Need ability to control order of the services shown on the booking page

                                    For e.g. I want prospects to see the first "service" to schedule while others can schedule lower down

                                    6 votes
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                                      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add a Booking Widget that can be placed in custom booking page

                                      I currently use Bookfresh, now Square, I have booking widgets that I can create that will allow me to show a calendar only widget where I specify a specific, Service, Location, and Staff (ie I can have a specific landing page that shows only availability for Service A, with Staff B, at location C)

                                      6 votes
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                                        0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Multiple attendees for one service

                                        It would be good to be able to book multiple attendees for one meeting. We use bookings for meetings and if there's multiple people attending, I don't think it's giving that option.

                                        5 votes
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                                          3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Merge customers

                                          If a customer book with another email (pro vs home), Bookings create another entry. An option to detect possible duplicate and merge them is necessary.

                                          5 votes
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                                            0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
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