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Microsoft Bookings

How can we improve Microsoft Bookings?

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  1. Specify the hours when a given service can be booked

    Some services aren't offered exactly within my business hours. I'd like the flexibility to change the "availability" of a given service by specifying which hours of the day it can be offered.

    30 votes
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      2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
    • Let customers add Skype to appointments

      Customers have suggested that we add the ability for someone booking with a business using Bookings to add Skype so it's easier to call/connect at the scheduled time. Adding that idea to the forum for votes and comments.

      30 votes
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        0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
      • Let me change the term "service"

        If my business doesn't offer services, but instead offers something else that is bookable (like a meeting room), I'd like to change the term service that is shown on the booking page.

        30 votes
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          4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
        • Let me click and drag a booking to move it to a new time

          Let me click and drag a booking to move it to a new time rather than force me to open and edit it.

          29 votes
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            2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
          • Syncing with Outlook 365

            While the available slots are synced with Bookings it would be useful to actually see your other appointments in Bookings itself, not just the Ines created in Bookings

            27 votes
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              0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
            • Create and send an invoice from a booking

              Is there a way to pull the calendar data as hours either per a staff or per customer to be able to create invoices? I see you guys have hourly cost in there so my assumption is that it exists but I can’t find it.

              27 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Reschedule

                When a client tries to reschedule their information are not stored and they need to type e.g their name and email in once more. This can cause some frustration. In this example they accessing their booking via the confirmation mail.

                26 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow businesses to group services by category

                  Allow business to group services by "type" or "category" to make it easier for customers to find the services they want from a businesses with a large number of offerings.

                  26 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Support guest access (staff with non-Office 365 email accounts can use Bookings)

                    For staff members that don't have an Office 365 account (they might have Gmail, Hotmail or Outlook.com for example), it would be nice to allow them to use Bookings even in some stripped down way. Maybe just be able to see the schedule and make bookings, not manage the settings.

                    25 votes
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                      0 comments  ·  iOS/Android App  ·  Flag idea as inappropriate…  ·  Admin →
                    • See booking history for a given customer or staff

                      When looking at a customer or staff member, I would like to see a view that shows the previous and upcoming bookings they have scheduled.

                      25 votes
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                        0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                      • Phone call reminder

                        For some customers that are not technologically advanced and don't have email and don't use text messaging can we add an option for a phone call reminder.

                        23 votes
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                          2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                        • Include Manage Booking link in calendar invite ics file

                          At the moment, a customer has to go back and find the booking confirmation email if they need to reschedule or cancel a booking. This link should be included in the generated calendar invite.

                          22 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Let me timebox when the booking page can accept bookings

                            In the case of a tradeshow, I'd only like to accept bookings during a given time frame. It would be nice to have the Booking Page only show slots within that period.

                            22 votes
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                              1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                            • Need ability to control order of the services shown on the booking page

                              For e.g. I want prospects to see the first "service" to schedule while others can schedule lower down

                              21 votes
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                                0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                              • Disable Bookings

                                I can't see a way to disable this for my tenant or for specific users.

                                21 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • 21 votes
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                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Better link between Bookings and Customers ( view all history of appointments + search

                                    Be able to see all appointments for a client or a service or an employee. search appointments and export

                                    19 votes
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                                      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Multiple attendees for one service

                                      It would be good to be able to book multiple attendees for one meeting. We use bookings for meetings and if there's multiple people attending, I don't think it's giving that option.

                                      19 votes
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                                        3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Support E3/E5 Skype for business - Cloud PBX

                                        Please support E3/E5 and Skype for business. A lot of small business are on E3/E5 with cloud PBX. to restrict this to business premium (office standard) does not make sense.

                                        19 votes
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                                          2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Booking with phone number and SMS

                                          Admin should be able to set whether user need to select location if business have multiple outlets.

                                          User should be able to use just phone number for booking.

                                          There should be option to send SMS confirmation as well as SMS reminder to user and email confirmation to respective party as calendar list end of the day rather than individual booking.

                                          It would be great if has API to transfer book schedule to relevant application for detail for person name information.

                                          Much need to be improved. It seems very basic now.

                                          18 votes
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                                            0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
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