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Microsoft Bookings

How can we improve Microsoft Bookings?

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  1. Allow customers to add booking to their calendars

    After a customer has made a booking online, there should be an option for them to add it to their calendar (Outlook, Yahoo, Gmail, iCal etc..)

    49 votes
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      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
    • Support viewing multiple booking calendars at once

      For businesses with multiple booking calendars (locations is a good example), they would like to see all of the calendars on a single screen instead of switching between them.

      48 votes
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        3 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow Group Services Booking

        Allow multiple customers to select the same appointment for group services like physical training classes and be able to set minimum and maximum customers per group service booking

        41 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Accept payments for bookings

          Since you have the feature for what type of payment is required for the booking, you should provide a mechanism to actually accept payments via Stripe, PayPal, etc.

          40 votes
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            4 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Book in Days

            As a consultant and trainer I would like to book in Days so that I can have customers book training courses and consulting engagements of 1-5 days

            40 votes
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              1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow customers to book multiple blocks of time

              We are a software company giving training sessions on our custom software. Some users just need a short session – 15 minutes but some users will want a longer session as their problem is complex or they have not used the software before. Can we set 15 minutes as a default time period but allow user to click on 4 consecutive 15 minute blocks without going through the whole process 4 times?

              39 votes
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                4 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Add the ability to limit a service to specific days

                Allow companies who may only offer a service on specific days of the week to narrow down when a specific service is offered. Example, if the company is open 5 days a week but only offers inspections on Monday and Wednesday.

                32 votes
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                  5 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                • Send a reminder to the customer after the booking

                  There should be an option to set a reminder email for an existing customer. For example, a customer registers an appointment for an oil change with a local garage. It would be nice to have the system send that customer a reminder every six months that "It's been six months since your last oil change. Click HERE to schedule your next oil change."

                  31 votes
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                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Form

                    Integrate a robust, customizable form (something flexible and user friendly like Google or Sharepoint Forms) into Bookings so the business can collect necessary information regarding the scheduled appointment.

                    30 votes
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                      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                    • Let me change the term "service"

                      If my business doesn't offer services, but instead offers something else that is bookable (like a meeting room), I'd like to change the term service that is shown on the booking page.

                      28 votes
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                        3 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                      • Let me click and drag a booking to move it to a new time

                        Let me click and drag a booking to move it to a new time rather than force me to open and edit it.

                        27 votes
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                          2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow businesses to group services by category

                          Allow business to group services by "type" or "category" to make it easier for customers to find the services they want from a businesses with a large number of offerings.

                          26 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Let me require a partial payment up-front when my customers book me

                            Add functionality to Bookings that lets me require that my customers to make a partial payment for a service at the time of making a booking. This is the same as requiring the customer to partially pay, up-front, in order to be able to book your business' time.

                            26 votes
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                              2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                            • Let customers add Skype to appointments

                              Customers have suggested that we add the ability for someone booking with a business using Bookings to add Skype so it's easier to call/connect at the scheduled time. Adding that idea to the forum for votes and comments.

                              25 votes
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                                0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                              • Specify the hours when a given service can be booked

                                Some services aren't offered exactly within my business hours. I'd like the flexibility to change the "availability" of a given service by specifying which hours of the day it can be offered.

                                25 votes
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                                  2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow service specific links

                                  I'd like to be able to post or share targeted links to a specific service, rather than requiring customers to select the "right" service.

                                  I could imagine something like:

                                  https://outlook.office365.com/owa/calendar/MicrosoftCloudandEnterprise@service.microsoft.com/bookings/service1
                                  https://outlook.office365.com/owa/calendar/MicrosoftCloudandEnterprise@service.microsoft.com/bookings/service2

                                  24 votes
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                                    4 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Provide custom form to customer to fill out

                                    Let me include custom intake forms in the booking appointment like Acuity

                                    23 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Send booking notifications to staff in addition to email listed in Business Information

                                      It can be hard for staff members to know they have received a booking since they only receive a calendar invite and in outlook that goes directly to the deleted folder. What would help is to also send the staff member a notification similar to what is sent to the email contact listed in the Business Information.

                                      23 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Create and send an invoice from a booking

                                        Is there a way to pull the calendar data as hours either per a staff or per customer to be able to create invoices? I see you guys have hourly cost in there so my assumption is that it exists but I can’t find it.

                                        22 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Events with multiple customers

                                          Allow multiple customers to sign-up for a single booking or group of bookings

                                          22 votes
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                                            0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
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