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Microsoft Bookings

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How can we improve Microsoft Bookings?

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  1. add starting time for services

    I offer different services eg, morning, evening and night shift services. all start at certain times (8 am, 5 pm and 11 pm). These services should not be booked in successive order eg a night shift (11 pm) can't be followed by a morning booking. this can be achieved with buffer time, but I need my services to start at certain times

    2 votes
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      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow services to be grouped.

      I have a Pet Sitting service with different prices for the number of animals. There is no was to group the services together for number of animals.

      7 votes
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        0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
      • Change order of services

        Would be great to have the ability to order the services on the booking page.

        4 votes
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          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
        • Location Radius Restrictions

          Almost all of my appointments are at the client's location, but the locations are throughout the Metro are it would be nice to have a feature that could see the zip code of the client's address and then give them a list of days that I will be in that area. So I don't have to drive all around town but have set days for specific geographical area

          2 votes
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            0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow me to specify which fields are required on the booking page

            Some businesses don't require an email address but instead require a phone number. Bookings should let the business choose which fields are required from the customers making a booking online.

            232 votes
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              35 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →

              The first iteration of custom questions and required field controls are available now to all Bookings users. You can add custom fields and control which questions are required on the booking form by clicking into Service details from the Services page and then clicking Modify.

              We are marking this idea as “completed” but we plan to continue to work to provide more custom question types for you to choose from. The following article explains in more detail how to add custom questions to Bookings and how to choose which fields are required for your customers:

              http://support.office.com/article/fd6b7587-5055-4bcd-83a4-13bd4929bfff

              Thank you again for your interest in Microsoft Bookings and for your feedback.

            • Zoom Meeting Integration

              Bookings needs better integrations with 3rd party apps. It would be great if it integrated with Zoom Meeting and/or Zapier.

              8 votes
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                0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
              • personalize confirmation

                I have specific information/forms that need to be filled out when book first appointment. I would like to add this to the "confirmation email" after they book their first visit.

                73 votes
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                  7 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                • Create recurring bookings and time off blocks

                  Create a recurring booking for a customer so that I don't have to make multiple bookings each week/month.

                  Create a recurring time off block for one or more staff - like lunch every day 12-1 pm.

                  246 votes
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                    22 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                  • Integrate my personal calendar with the Bookings calendar

                    I would like for my own O365 calendar to impact the availability of my time on the booking calendar.

                    266 votes
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                      62 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi all, the feature has completed rolling out and you should see a new checkbox for each staff member in the staff details form to turn the feature on. More detailed instructions are here: https://support.office.com/en-us/article/Sync-staff-s-personal-calendar-with-Microsoft-Bookings-23ee9b4c-0241-40ff-b663-67a309c378f8

                      If you’re still not seeing the option please email us at bookingsuv@microsoft.com

                      Thank you,
                      Microsoft Bookings Team

                    • Block out certain days (for e.g. holidays etc) for business

                      Give an ability to easily block out certain days (for e.g. holidays etc) for business

                      210 votes
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                        2 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow time buffer with accurate calendar entry

                        There are cases where a business needs time before and after seeing a customer to handle a few tasks. Travel, clean-up, prep-work are all good examples. These are handled well with the "buffer" function, but on the Outlook calendar (not the Bookings calendar), the buffer shows up as part of the appointment time. Ideally would not...

                        7 votes
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                          2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                        • 3 votes
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                            0 comments  ·  iOS/Android App  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow customer to add themselve to a waiting list for a special day

                            Allow customer to add themselves to a waiting list for a special day and service

                            5 votes
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                              1 comment  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add Custom Fields to Calendar view

                              We'd like the ability to change the fields that display in the customer view. Our staff need to view custom fields as this allows us to prepare for bookings. Currently we have to open the booking instance and scroll down to custom fields. The issue with this is that there is a risk of bookings being incorrectly updated/deleted and it is time consuming.

                              See < https://techcommunity.microsoft.com/t5/Microsoft-Bookings/Add-Custom-Fields-to-Calendar-view/m-p/108593#M215 >

                              9 votes
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                                1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
                              • Direct links to specific staff members

                                It would be great if there was a separate page for a certain staff member and/or service type (or a way to generate a url that automatically selects a certain staff member or service).

                                36 votes
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                                  10 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                • Microsoft Flow Connector to allow for data collection

                                  It would be very useful if you could allow Flow users to use data from individual bookings. For instance, I could check e-mail addresses against a list to confirm eligibility for the service (and send out e-mails in the case of a mismatch), assemble the data in an organised way by populating a SharePoint List, and automate e-mails with surveys days later.

                                  That way users could create their own workflows for their particular situations without clogging up the Bookings interface for those who just want a straightforward way to collect appointments.

                                  18 votes
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                                    2 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow to select a start & end date and time when booking a service.

                                    Allow customers to select a start and end date and time. If they need 2 hours for an hourly block, they need to make 2 bookings to select 2 blocks. It would be great if a customer can book multiple blocks in the same booking.

                                    13 votes
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                                      0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Include Manage Booking link in calendar invite ics file

                                      At the moment, a customer has to go back and find the booking confirmation email if they need to reschedule or cancel a booking. This link should be included in the generated calendar invite.

                                      40 votes
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow customers to add booking to their calendars

                                        After a customer has made a booking online, there should be an option for them to add it to their calendar (Outlook, Yahoo, Gmail, iCal etc..)

                                        96 votes
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                                          0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Limit number of bookings per day

                                          I like the buffer time function, but I also want to set a limit per day so I don't get overloaded! Have a look at calendly.com for ideas!

                                          3 votes
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                                            0 comments  ·  Booking Page  ·  Flag idea as inappropriate…  ·  Admin →
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