365 admins should have full access to all bookings
365 admins should have full access to all bookings
As O365 admin, been asked to change Administrator of a Bookings site. Nobody know who was the Booking Admin...
Please let O365 admins control Bookings sites.
Another half-baked, crackpot product that M$ throws out the "Window" and gives admins no visibility or control to do their jobs. This seems to be the norm lately. $1.6 TRILLION market cap and still can't deliver on the basics. 365 is a monster they created and have lost control of.
Without this, our admins have no visibility to help our users or clean out old calendars. Doesn't make sense that this wasn't included as a capability initially.
S. Ioia commented
The fact that this still hasn't been implemented is mind-boggling. I hate having to give users access to Bookings because I have no control over it. Now we have 11 Bookings mailboxes named after the name of our institution (and this is what users see when they go to the calendar) and users are not capable enough to change them themselves. I don't have time to set up remote access meetings or fiddle with permissions when this could be a simple one-click change.
I spent some time with Microsoft Support on this. I recently encounter a problem with Microsoft Bookings. I have global admin access to the company, however unable to access the booking calendar.
Using Powershell Commands, it gave me access to the calendar:
get-mailbox -recipienttypedetails Scheduling
Add-MailboxPermission firstname.lastname@example.org -User <identity> -AccessRights FullAccess -Deny:$false
However, when I try to go back to the booking calendar portal and invite other users, it will keep giving me the message saying you can't access this calendar now, please try again later. Waiting 24-48 hours no change.
However, if the owner of the booking calendar invites me access with Admin role. I can add other users to it no problem.
After concluding my calls with Microsoft Support, seems like the best way is to login to the actual user account with a license with Microsoft Bookings. That seems like the only way to retrieve that booking calendar, if it ever gets locked out in the future
Andrew Djo commented
Definitley agree with this idea. especially when an off boarded user has created the account/ booking and not informed anyone. Management of the booking page makes it much more time consuming.
I find it incomprehensible that there is NO Admin Booking Console. Microsoft pushes this stuff out and extols the values of the app/service without providing the Global Tenant admin a means to manage the app/service. BAD Microsoft.
Scott Fletcher commented
Please! this feature is very very needed.
I need to provide admin and tech support to all our users with out being an "administrator" (as in clerical) on the bookings page and having my calendar show! we have 5000 staff and 100s of different clinics that are wanting to turn this on but with out this it is very hard to consider rolling this out
Sumeer Shoree commented
From an Enterprise perspective we need more admin control in creation as it creates a mailbox and adds to the GAL.
Could this be created similar to a Room account or departmental account centrally managed to avoid orphaned accounts.
Understand it started as Small Business App but looks complimentary for Teams by leveraging Teams meetings and adoption.
Cristian Carlsson commented
The idea of booking with a service is not to book with a single person but with the company itself.
This is a potential showstopper, because we need like in everything else like email add permissions so that no person in the company is the last instance.
Now we need to add a admin person from the IT Team, but if that person ends we need to add anotherone before that, so it is not really a reliable solution.
Warner Taylor commented
I really hope that this grows in votes because this is very much needed. We are just getting into this, but since it isn't able to be put into a Team (like forms) then you have an issue where a single person could be terminated and then everything is gone then.
Admins should always have some access to all features in case changes need to be made this should have been added in before the product was released as enterprise ready.
This is really unfortunate
Michael K commented
This shortcoming results in a situation where if the Owner of a calendar is terminated from the organization without first adding an additional owner the entire Calendar needs to be abandoned and recreated. This is really problematic.
The owner is arandom user, the rest are just viewers, no way to change the online event settings or let guests in
Please grant Excahnge Admins and Global Admins on a tenant a means by which they can administer Bookings calendars / systems.
We have a number of bookings calendars on our tenant which are no longer usable or administerable because the original admin has left or is on long term absence (maternity / paternity / sick leave) so there is no way to grant a new or additional administrator access.
This should be possible either through the MS365 Admin portals / Exchange Online portal, or by using PowerShell. The only things possible with PowerShell at the moment are to Get the scheduling mailbox info and delete a scheduling mailbox.