Allowing multiple people to book the same sessions with one staff member
Miguel Egas commented
When are you releasing this feature?
Note: This feature is still rolling out and might not be available in your organization yet. For more info, check out When do I get the newest features in for Office 365?.
Group bookings lets you to set up service appointments where multiple people can join a session with a single staff member. You can use group bookings to schedule conferences, lectures or training sessions with several people at the same time.
On the Services page, under Maximum number of attendees, enter the number of people who can attend this event. Once you set the maximum number, the attendee list can't exceed the number you set. By default, this field is blank.
Once you've set up the appointment on your calendar, you can add users to the service and send them an email invite.
How can we ( i.e. not the customer ) cancel 1 appointment in a group booking. I seem only to be able to cancel the entire event and not 1 single slot / participant. Greets
Jacob Toll commented
We can't even book in a couple so that both get the email invitation and reminders that the meeting is coming up. This makes this system practically unusable for our needs. Even if this was just implemented so that only the company side could add multiple clients, it would be a vast improvement.
Gabriel Smoljár commented
I too agree with the previous comments. The current implementation does not fit our clients' need which is an event booking system where individual participants can book themselves until the event is out of slots.
Alexandru Iftene commented
I agree with Keera the launched feature is dissapointing and not at all what have been expected or announced. The group booking is useless unless the time slot for the service remains on the published page. No admin wants to do manual bookings, the whole purpose of bookings is to automate this task.
Microsoft Bookings - group bookings
Group bookings will allow a business to provide a service where multiple users can book an appointment with a single staff member.
Featured ID: 53548
Added to Roadmap: 7/16/2019
Last Modified: 3/2/2020
As Kreera mentioned: the behavior of this option is not what we espected. It would be so helpfull if we could use this tool in our organisation to organise weekly workshop, participants can book.
I see the new Group Bookings feature in our tenant, however, the behavior is not what we expected or need. The feature lets the Bookings site owner specify the maximum number of participants (customers), but the moment a customer books a time slot, that slot is no longer available for anyone else to book. To add additional customers/participants to this group booking, the Bookings site owner has to invite the additional customers.
This is very disappointing as it completely misses the point. What we need is the possibility to publish a booking on the Bookings site and then let the specified number of customers pick that session until it is full.
Prince Marnu commented
This feature is a need for the application to grow it user base and not turn out to be like others that dies off.
In my case, we are offering football sessions and will need colleagues to book to attend the sessions. Multiple personnel should be able to book a session.
Miller, Andrew commented
I'm looking at this page - https://support.office.com/en-us/article/define-your-service-offerings-in-microsoft-bookings-4a1c391e-524f-48e0-bef8-185df3a9634b where it says that there's a Group Bookings feature coming out. Anyone know anything about timeline?
Miller, Andrew commented
This would be super helpful!
Super critical for our organization, as we have group sessions, where one individual gives instructions and lectures to as many as 80 people at once. It would be very much appreciated if Bookings could be used to make such appointments and more than one person can book a session with our staff.
Maria Ben Assa commented
We need to arrange teaching sessions for our clints in the Ministry of Health and would really appreciate to have this capacity in Bookings!!!
We would like to use bookings to accept multiple people in training sessions and be able to select a maximum of people allowed to book a training session based on seats available in the training room
Jake Lincoln commented
Our company needs to be able to schedule conference calls consisting of multiple people from their organization and potentially more than one person from our organization.
This is a must if Bookings is going to be useful tool for business.
Mohammed N Laimon commented
Allowing a variable attendees per booking is a must have for bookings. In the case of group training sessions, multiple trainees will book one trainer. The booking service needs to allow this feature with a control on the maximum number set when defining the service or the time slots available.
joe deaton commented
Agreed. I run a tutoring center. We have "small group" sessions, where one teacher works with up to four students at a time. It would be very beneficial if we could configure Bookings so appointment times can overlap and more than one person can book a time slot with our teachers. For example, it would be helpful if we could set "Teacher 1" schedule from 3:30-7:30 p.m., then up to four customers could be on the schedule at any time with "Teacher 1." That would allow two students to book one hour appointments starting at 3:30, another two could book 4 p.m., then the Bookings page would show no availability until the two 3:30 students leave at 4:30. Then two more students could book at 4:30 p.m. becuase the 3:30 students are leaving and the 4:00 p.m. students are still here for another half hour.
Raymond Paquin commented
I want to be able to schedule practice sessions for my high school sports team, we are allowed by rule to hold two player practices during the offseason and want to be able to allow two players to register for each time slot. Putting a limit on how many can register would be of great benefit to my program.
David Haggath commented
Great idea. Would be very beneficial for training purposes.
stuart seed commented
We want to offer training courses to clients and they pick the time slot, but it would be perfect if we could also limit attendees? So, make it so that only 10 people can book a certain time slot for example?