Allowing multiple people to book the same sessions with one staff member
FYI: Just starting to use Booking and it seems working, created a service that accept 10people, affect the service to (only) one employee, and successfully book for 2 fictiv client :)
Please allow multiple customers to book an appointment with the same staff member. As a college athletic trainer I need to be able to see more than one person at a time or else I will be at work 15+ hours a day to see everyone that needs treatment.
Renate in 't Zandt commented
The group booking is not working! Even with no attendees at all a booking is not possible and we get a message that the selected time is not available anymore and we have to pick another date, while still 10 places are left! Also the date in the calendar is greyed out after that. We want to use Bookings for our internal workshops and courses and we really need this, to get this implemented.
Featured ID: 53548 says this was launched Q1 but it is not working for our organization. I have entered a case with microsoft.
Jake Lincoln commented
I was hoping that we would have the ability to have multiple people sign up at the same time for said time slot. Or at the very least, an easy way to forward the confirmation so that the scheduler has the ability to add people to the scheduled time slot. The current work around is not sustainable.
Jake Lincoln commented
Yes, I don't understand what change was made. You are able to select a maximum number of attendees but the time slot is grey and unavailable after one person registers for that slot.
I have a problem as well when we want to set maximum attendees at 45, then the date in calendar is greyed out once it has been selected even with just 1 people. Please let me know when this bug can be fixed. We do need to know the solution.
[Deleted User] commented
please roll out asap!
This is so obvious--there is even a maximum attendees box that is grayed-out. Please fix this. I can't use Bookings this until you do. I need for many people (limit 40) to be able to come to the same information sessions that I hold.
Barbara Scott commented
I agree this would be a very useful feature. This is preventing myself and my colleagues from using Bookings at the moment
I don't know why it's not implemented yet. It would be a basic requirement from start
Albert Sayegh commented
We would need staff members to accept multiple different books at the same time. Basically create a schedule of "always open" blocks of time which can be double booked with multiple different sessions.
Jérémy Le Floc'h commented
I wait for group booking to be rooling out but I just realised that group booking allowed two employee to work with two differents customers at a same time.
What we were expecting was two customers to book one employee at a same time.
For exemple: Scheduling a training session for ten people max. One ten people registered, no more people will be accepted.
Jo Bowers commented
We have it working sort-of - but the maximum attendees is not respected. We set it to 5, it only allows 2 and removed the link for any more to that time slot.
Shame it's so buggy
Elisa Hanley commented
The current set up is not user friendly. I have finally gotten it to create the event, but after 10 minutes everyone in the group receives a cancellation and it says canceled on the calendar. Not good when we have 300 people trying to sign up.
There is a way to do this, but requires creating a new service. Existing services and services that were set up with the default of 1 for Maximum Attendees cannot be changed. The service then needs to be recreated in order to change the number as it is grayed out.
Charles Ainslie commented
Definitely not what is needed. I want to share my service link and the maximum number of attendees field controls how many can book me at the same time. Seems simple. Having to use Eventbrite and then send out meeting link. Scrappy workaround.
Miguel Egas commented
When are you releasing this feature?
Note: This feature is still rolling out and might not be available in your organization yet. For more info, check out When do I get the newest features in for Office 365?.
Group bookings lets you to set up service appointments where multiple people can join a session with a single staff member. You can use group bookings to schedule conferences, lectures or training sessions with several people at the same time.
On the Services page, under Maximum number of attendees, enter the number of people who can attend this event. Once you set the maximum number, the attendee list can't exceed the number you set. By default, this field is blank.
Once you've set up the appointment on your calendar, you can add users to the service and send them an email invite.
How can we ( i.e. not the customer ) cancel 1 appointment in a group booking. I seem only to be able to cancel the entire event and not 1 single slot / participant. Greets
Jacob Toll commented
We can't even book in a couple so that both get the email invitation and reminders that the meeting is coming up. This makes this system practically unusable for our needs. Even if this was just implemented so that only the company side could add multiple clients, it would be a vast improvement.