Allowing multiple people to book the same sessions with one staff member
Bruce
shared this idea
35 comments
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Ryan
commented
This is so obvious--there is even a maximum attendees box that is grayed-out. Please fix this. I can't use Bookings this until you do. I need for many people (limit 40) to be able to come to the same information sessions that I hold.
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Barbara Scott
commented
I agree this would be a very useful feature. This is preventing myself and my colleagues from using Bookings at the moment
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Nacho
commented
I don't know why it's not implemented yet. It would be a basic requirement from start
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Albert Sayegh
commented
We would need staff members to accept multiple different books at the same time. Basically create a schedule of "always open" blocks of time which can be double booked with multiple different sessions.
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Jérémy Le Floc'h commented
I wait for group booking to be rooling out but I just realised that group booking allowed two employee to work with two differents customers at a same time.
What we were expecting was two customers to book one employee at a same time.
For exemple: Scheduling a training session for ten people max. One ten people registered, no more people will be accepted.
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Jo Bowers
commented
We have it working sort-of - but the maximum attendees is not respected. We set it to 5, it only allows 2 and removed the link for any more to that time slot.
Shame it's so buggy -
Elisa Hanley
commented
The current set up is not user friendly. I have finally gotten it to create the event, but after 10 minutes everyone in the group receives a cancellation and it says canceled on the calendar. Not good when we have 300 people trying to sign up.
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matt
commented
There is a way to do this, but requires creating a new service. Existing services and services that were set up with the default of 1 for Maximum Attendees cannot be changed. The service then needs to be recreated in order to change the number as it is grayed out.
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Charles Ainslie
commented
Definitely not what is needed. I want to share my service link and the maximum number of attendees field controls how many can book me at the same time. Seems simple. Having to use Eventbrite and then send out meeting link. Scrappy workaround.
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Miguel Egas
commented
When are you releasing this feature?
Group bookings
Note: This feature is still rolling out and might not be available in your organization yet. For more info, check out When do I get the newest features in for Office 365?.Group bookings lets you to set up service appointments where multiple people can join a session with a single staff member. You can use group bookings to schedule conferences, lectures or training sessions with several people at the same time.
On the Services page, under Maximum number of attendees, enter the number of people who can attend this event. Once you set the maximum number, the attendee list can't exceed the number you set. By default, this field is blank.
Select Save.
Once you've set up the appointment on your calendar, you can add users to the service and send them an email invite.
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Bernd
commented
How can we ( i.e. not the customer ) cancel 1 appointment in a group booking. I seem only to be able to cancel the entire event and not 1 single slot / participant. Greets
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Jacob Toll
commented
We can't even book in a couple so that both get the email invitation and reminders that the meeting is coming up. This makes this system practically unusable for our needs. Even if this was just implemented so that only the company side could add multiple clients, it would be a vast improvement.
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Gabriel Smoljár commented
I too agree with the previous comments. The current implementation does not fit our clients' need which is an event booking system where individual participants can book themselves until the event is out of slots.
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Alexandru Iftene
commented
I agree with Keera the launched feature is dissapointing and not at all what have been expected or announced. The group booking is useless unless the time slot for the service remains on the published page. No admin wants to do manual bookings, the whole purpose of bookings is to automate this task.
Microsoft Bookings - group bookings
Group bookings will allow a business to provide a service where multiple users can book an appointment with a single staff member.
Featured ID: 53548
Added to Roadmap: 7/16/2019
Last Modified: 3/2/2020https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=bookings
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Lotte
commented
As Kreera mentioned: the behavior of this option is not what we espected. It would be so helpfull if we could use this tool in our organisation to organise weekly workshop, participants can book.
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Kreera
commented
I see the new Group Bookings feature in our tenant, however, the behavior is not what we expected or need. The feature lets the Bookings site owner specify the maximum number of participants (customers), but the moment a customer books a time slot, that slot is no longer available for anyone else to book. To add additional customers/participants to this group booking, the Bookings site owner has to invite the additional customers.
This is very disappointing as it completely misses the point. What we need is the possibility to publish a booking on the Bookings site and then let the specified number of customers pick that session until it is full.
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Prince Marnu
commented
This feature is a need for the application to grow it user base and not turn out to be like others that dies off.
In my case, we are offering football sessions and will need colleagues to book to attend the sessions. Multiple personnel should be able to book a session.
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Miller, Andrew
commented
I'm looking at this page - https://support.office.com/en-us/article/define-your-service-offerings-in-microsoft-bookings-4a1c391e-524f-48e0-bef8-185df3a9634b where it says that there's a Group Bookings feature coming out. Anyone know anything about timeline?
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Miller, Andrew
commented
This would be super helpful!
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anat
commented
Super critical for our organization, as we have group sessions, where one individual gives instructions and lectures to as many as 80 people at once. It would be very much appreciated if Bookings could be used to make such appointments and more than one person can book a session with our staff.
